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#71
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Jim Lesurf wrote:
Other postings I have read in this thread seem to say that it *is* possible to agree to 'reverse charging' by pressing a key, but that you are supposed to be 'warned' beforehand. The other unclear point is *who* is supposed to give such a warning, and how it is enforced that they *always* do so - even if they are crooks dialling in from outwith the UK. Again, if you know this isn't possible, perhaps you could give your source reference so we can check. http://www.0800reverse.co.uk/codeofpractice.htm |
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#72
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On 24/07/2008, Mike wrote in message
. net: On Thu, 24 Jul 2008 09:37:56 +0100, Jim Lesurf wrote: Other postings I have read in this thread seem to say that it *is* possible to agree to 'reverse charging' by pressing a key, but that you are supposed to be 'warned' beforehand. The other unclear point is *who* is supposed to give such a warning, and how it is enforced that they *always* do so - even if they are crooks dialling in from outwith the UK. Again, if you know this isn't possible, perhaps you could give your source reference so we can check. As far as I know, the only company that has an arrangement with BT to do this is "0800 Reverse". That's the key part of the answer: It's BT who are making this charge. Your contract is with BT. No other teleco can charge you anything without you entering into a contract with /them/. So the answer to your last sentence is that if you want to know what BT can charge you, read the terms & conditions for your BT account. As for what sort of 'warning' BT feels is necessary, I don't know. But I bet that if you disputed a single unusual charge, and it wasn't too high, you could get it reversed as a gesture of goodwill. Simon. -- http://www.hearsay.demon.co.uk |
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