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#71
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On Sun, 26 Feb 2006 08:58:29 +0100, Jomtien wrote:
Legally, other than to ensure that the data they rebroadcast meets the necessary codes, Sky are not "responsible" for third party broadcasts of any kind - that includes EPG data. No broadcaster has any choice about how the EPG works, how it was designed or how it is broadcast; ergo Sky are entirely responsible. How it works and what it contains are two different things. If a channel submits entirely fictitious EPG information to Sky, there is no way for them to know. Sky's responsibility is to make the information from that channel available to its viewers. If the channel is so clueless that they can't even get their EPG data right, then that is the channel's responsibility, not Sky's. |
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#72
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"Andrew" [email protected] wrote in message ... On Sun, 26 Feb 2006 08:58:29 +0100, Jomtien wrote: I shall explain again: Sky designed the EPG. They decide the spec. They authorise channels to appear in it, against payment. They dictate to broadcasters what must go in to the EPG and how it should be arranged and transmitted. No-one apart from Sky has any say whatsoever in any of this. So Sky are entirely responsible for the EPG and everything in it. But they rely on feeds from the other broadcasters to supply the data. They do not generate the data themselves and certainly are not responsible for last minute scheduling changes with from the likes of the BBC. According to Jomtien Sky have supernatural powers, for example if BBC2 are playing something late they are able to go back in time and have them get it right this time, similarily if BBC2 put the wrong time on an EPG entry they are able to foresee that it will be incorrect, and change it. -- Tumbleweed email replies not necessary but to contact use; tumbleweednews at hotmail dot com |
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#73
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"Jomtien" wrote in message
... Tumbleweed wrote: Because Sky are responsible and should ensure that all data is correct. You seem to have great difficulty understanding this very simple matter Jomtien. Sky are not 'responsible' for the EPG, other than to send it out. Its the responsibility of each and evry broadcaster to get their correct EPG data into the EPG, and to make sure that their programme playouts correspond. Sky dont have any way of changing either of those. They cant update BBCs EPG, and neither can they determine what time a programme starts or end because they dont control playout for BBC. I shall explain again: Sky designed the EPG. They decide the spec. They authorise channels to appear in it, against payment. They dictate to broadcasters what must go in to the EPG and how it should be arranged and transmitted. No-one apart from Sky has any say whatsoever in any of this. So Sky are entirely responsible for the EPG and everything in it. -- Digibox problem? : A reboot solves 90% of these. The Sky Digital FAQ: http://tinyurl.com/8vef5 UK TV overseas: http://tinyurl.com/6p73 BBC reception questions? ; http://www.astra2d.com/ Fed up with on-screen logos? : http://logofreetv.org/ ---- Only the truth as I see it. No monies return'd. ;-) Sorry - but I don't agree. Jomtien's argument is rather similar to saying the printer has ultimate responsibility for the content of a newspaper. In the case of a newspaper, the publisher (via the editor) decides the content of the newspaper. The publisher tells the printer what to print. The printer merely has a contract to process information on behalf of the publisher. However, the printer is not responsible for what actually goes into the newspaper (unless the publisher and printer are the same people). That is the guiding principle. The printer's contract is with the publisher of the newspaper - NOT with the people who buy or read it. Yes - I realise this is a generalisation and I also realise that a printer could have problems, if he knowingly prints or distributes defamatory or illegal content. Even so, the underlying issue is governed by the law of contract. In the case of the Sky Digital platform, Sky must receive thousands of items of data every day from individual broadcasters. Sky's primary contractual responsibility is to coordinate and incorporate that data in the EPG. I rather doubt whether the contract between individual broadcasters and Sky imposes any obligation on Sky to verify the data. On the contrary, the contract is more likely to contain exclusions, to protect Sky. Yes - I know it is fashionable to blame Sky (and Mr Murdoch's companies) for many everyday problems. However, it would be unreasonable to blame Sky for the resulting inconvenience to viewers, if the EPG accurately reflects information provided by the broadcasters. Complaints about inaccurate EPG data should be addressed in the first instance to the broadcaster. If you want an instance of truly appalling EPG data, tune to Eurosport and Eurosport 2. Eurosport EPG data is wrong, more often than it is correct. Within the last few weeks, their EPG (and the programme banner) stated on more than one occasion that Eurosport were broadcasting Winter Olympics - when they were actually showing WTA Tennis from Dubai / Memphis. Eurosport's failure to provide accurate EPG data also means that Sky+ does not record the correct programme (or recording ceases before the end of the coverage, whenever a particular sports item overruns its allotted time slot). I admit the BBC doesn't always get it right - but give praise, where praise is due. EPG data from the BBC is usually pretty accurate (give or take a few minutes). Furthermore, the BBC adjusts the EPG dynamically, as programmes progress, to cater for over-running sports events and similar problems. Last year's Wimbledon tennis was a case in point, when one thrilling match over-ran by more than one hour. Sky+ captured the entire event. That would have been entirely beyond the capability of Eurosport. Bob |
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#74
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Tumbleweed wrote:
"Andrew" [email protected] wrote in message ... On Sun, 26 Feb 2006 08:58:29 +0100, Jomtien wrote: I shall explain again: Sky designed the EPG. They decide the spec. They authorise channels to appear in it, against payment. They dictate to broadcasters what must go in to the EPG and how it should be arranged and transmitted. No-one apart from Sky has any say whatsoever in any of this. So Sky are entirely responsible for the EPG and everything in it. But they rely on feeds from the other broadcasters to supply the data. They do not generate the data themselves and certainly are not responsible for last minute scheduling changes with from the likes of the BBC. According to Jomtien Sky have supernatural powers, for example if BBC2 are playing something late they are able to go back in time and have them get it right this time, similarily if BBC2 put the wrong time on an EPG entry they are able to foresee that it will be incorrect, and change it. So THATS where Mystic Meg went! :-) |
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#75
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"Bob Lucas" wrote in message ... In the case of the Sky Digital platform, Sky must receive thousands of items of data every day from individual broadcasters. Sky's primary contractual responsibility is to coordinate and incorporate that data in the EPG. I rather doubt whether the contract between individual broadcasters and Sky imposes any obligation on Sky to verify the data. On the contrary, the contract is more likely to contain exclusions, to protect Sky. I suspect that those broadcasters want it that way as well, they dont want Sky controlling what they put in their EPG. FWIW Sky are putting a system in place to monitor timekeeping so that they can actually make representations to those tardy brodcasters, because they do get the stick when, say BBC are late, however there is little Sky can do except publicise it, or perhaps complain to Ofcom. Yes - I know it is fashionable to blame Sky (and Mr Murdoch's companies) for many everyday problems. However, it would be unreasonable to blame Sky for the resulting inconvenience to viewers, if the EPG accurately reflects information provided by the broadcasters. Complaints about inaccurate EPG data should be addressed in the first instance to the broadcaster. If you want an instance of truly appalling EPG data, tune to Eurosport and Eurosport 2. Eurosport EPG data is wrong, more often than it is correct. Within the last few weeks, their EPG (and the programme banner) stated on more than one occasion that Eurosport were broadcasting Winter Olympics - when they were actually showing WTA Tennis from Dubai / Memphis. Eurosport's failure to provide accurate EPG data also means that Sky+ does not record the correct programme We noticed similar last year there was a period of a few weeks when a channel was broadcasting completely different spoirts programs to those advertised. (or recording ceases before the end of the coverage, whenever a particular sports item overruns its allotted time slot). I admit the BBC doesn't always get it right - but give praise, where praise is due. EPG data from the BBC is usually pretty accurate (give or take a few minutes). The problem is, those few minutes at the start or end of a programme are usually the ones that count and get people really annoyed! And its not as if, sports aside, it should come as a surprise to them as to the duration and playout time of their prgrammes. Its either sheer incompetence, or as others have said, with their conspiracy hat on, its done in order to get people to miss the start of a rival programme. There is certainly a long tradition of this sort of thing happening, right back to the launch of ITV, when the BBC killed off a key character on a radio soap, on ITV launch night. Furthermore, the BBC adjusts the EPG dynamically, as programmes progress, to cater for over-running sports events and similar problems. Last year's Wimbledon tennis was a case in point, when one thrilling match over-ran by more than one hour. Sky+ captured the entire event. That would have been entirely beyond the capability of Eurosport. ....and beyond the capability of Jomtien to understand that Sky, much as I'm sure they would like to control the content and timing of rival channels, dont. -- Tumbleweed email replies not necessary but to contact use; tumbleweednews at hotmail dot com |
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#76
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Bob Lucas wrote:
Jomtien's argument is rather similar to saying the printer has ultimate responsibility for the content of a newspaper. No, my argument is that Sky are the editor and, as such, are responsible. To continue your analogy the broadcasters are just contributors, though in this instance they pay the editor to contribute. If the editor doesn't like the content of what is contributed it is up to him to do something about it. It is also up to him to ensure the accuracy of what is printed. -- Digibox problem? : A reboot solves 90% of these. The Sky Digital FAQ: http://tinyurl.com/8vef5 UK TV overseas: http://tinyurl.com/6p73 BBC reception questions? ; http://www.astra2d.com/ Fed up with on-screen logos? : http://logofreetv.org/ ---- Only the truth as I see it. No monies return'd. ;-) |
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#77
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Andrew wrote:
But they rely on feeds from the other broadcasters to supply the data. They do not generate the data themselves and certainly are not responsible for last minute scheduling changes with from the likes of the BBC. It is up to Sky to ensure the accuracy of the data and the recording functions in whatever way needed. Whilst it may not be possible for anyone to ensure that last minute changes are reflected in the EPG this will rarely result in an entire recording not taking place. The discussion here is about who is responsible for these missed recordings and I say that Sky are, regardless of where the error lies, because Sky have the initial, final and only say in how the EPG and the Sky+ works. If anyone else had any say in either then it could be argued that the responsibility lies elsewhere. However this is not the case. -- Digibox problem? : A reboot solves 90% of these. The Sky Digital FAQ: http://tinyurl.com/8vef5 UK TV overseas: http://tinyurl.com/6p73 BBC reception questions? ; http://www.astra2d.com/ Fed up with on-screen logos? : http://logofreetv.org/ ---- Only the truth as I see it. No monies return'd. ;-) |
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#78
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Zero Tolerance wrote:
No broadcaster has any choice about how the EPG works, how it was designed or how it is broadcast; ergo Sky are entirely responsible. How it works and what it contains are two different things. If a channel submits entirely fictitious EPG information to Sky, there is no way for them to know. Sky's responsibility is to make the information from that channel available to its viewers. If the channel is so clueless that they can't even get their EPG data right, then that is the channel's responsibility, not Sky's. This assumes that these missed recordings are due to fictitious data. This seems most unlikely, especially as the data is clearly visible in the EPG. And if some broadcasters are indeed providing totally incorrect data then I'm sure that Sky's EPG contract with them allows for Sky to exert suitable pressure on them to stop doing so. -- Digibox problem? : A reboot solves 90% of these. The Sky Digital FAQ: http://tinyurl.com/8vef5 UK TV overseas: http://tinyurl.com/6p73 BBC reception questions? ; http://www.astra2d.com/ Fed up with on-screen logos? : http://logofreetv.org/ ---- Only the truth as I see it. No monies return'd. ;-) |
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#79
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On Mon, 27 Feb 2006 09:04:16 +0100, Jomtien wrote:
The discussion here is about who is responsible for these missed recordings and I say that Sky are, regardless of where the error lies, because Sky have the initial, final and only say in how the EPG and the Sky+ works. You can say that if you like, it is a free country, it doesn't stop it being ******** though. If anyone else had any say in either then it could be argued that the responsibility lies elsewhere. However this is not the case. You mean all the third party suppliers of programming? Until Rupert Murdoch takes over the BBC and all the other networks, Sky cannot be held totally responsible for the EPG contents and scheduling. -- Andrew, contact via interpleb.blogspot.com Help make Usenet a better place: English is read downwards, please don't top post. Trim replies to quote only relevant text. Check groups.google.com before asking an obvious question. |
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#80
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On Mon, 27 Feb 2006 09:04:16 +0100, Jomtien wrote:
Andrew wrote: But they rely on feeds from the other broadcasters to supply the data. They do not generate the data themselves and certainly are not responsible for last minute scheduling changes with from the likes of the BBC. It is up to Sky to ensure the accuracy of the data and the recording functions in whatever way needed. Whilst it may not be possible for anyone to ensure that last minute changes are reflected in the EPG this will rarely result in an entire recording not taking place. The discussion here is about who is responsible for these missed recordings and I say that Sky are, regardless of where the error lies, because Sky have the initial, final and only say in how the EPG and the Sky+ works. If anyone else had any say in either then it could be argued that the responsibility lies elsewhere. However this is not the case. By virtue of charging for the Sky+ service they also have a contractual obligation to ensure the data is correct so that there are no missed recordings. -- Nigel Barker Live from the sunny Cote d'Azur |
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