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#1
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OK, I am currently a Cox cable customer who has just been convinced by them
that it is time to switch to either Dish or DirecTV for my viewing pleasure. That is of course unless they have the same asinine charge! I currently get Cox's Digital Gateway Cable service (Deluxe Package with some premium channels but no HiDef). I have a single Digital Rcvr downstairs and because I sometimes like to go up to the bedroom at night and relax and watch some TV I thought I would switch my old analog box up their for a digital box. In fact while I am at it same for the 2 kids room. Rental for the No problem I am told when I call, stop by any office with the analog box and they will gladly switch them for you. When I asked I was also told that Digital box rental is same as the analog (5.95 per month). So I hop in the car and shot over to my local Cox Customer center, she makes the switch and politely informs me of the new changes to my account and the additional fees I can expect on my monthly bill. Additional cost I ask? Why, I was told the box rentals were the same price. Oh yes she replies, but there is a 10.95 charge for EACH digital connection you have. Confirming this and reconfirming this with her and a supervisor I found that to get digital in each of the upstairs rooms would cost me an additional $50.70 (5.95 per box + 10.95 per connection). This means that for Cox Digital Cable with HBO in 4 rooms my bill would have been $109.20!!! While I know according to the fine print the Sat companies mention $5.95 per box charge on the additional rooms, could someone that currently subscribes please tell me that the Sat services do not have this same ludicrous 10.95 per room charge on top of the per box fee!!?? |
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#2
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"PC Medic" wrote:
OK, I am currently a Cox cable customer who has just been convinced by them that it is time to switch to either Dish or DirecTV for my viewing pleasure. That is of course unless they have the same asinine charge! I currently get Cox's Digital Gateway Cable service (Deluxe Package with some premium channels but no HiDef). I have a single Digital Rcvr downstairs and because I sometimes like to go up to the bedroom at night and relax and watch some TV I thought I would switch my old analog box up their for a digital box. In fact while I am at it same for the 2 kids room. Rental for the No problem I am told when I call, stop by any office with the analog box and they will gladly switch them for you. When I asked I was also told that Digital box rental is same as the analog (5.95 per month). So I hop in the car and shot over to my local Cox Customer center, she makes the switch and politely informs me of the new changes to my account and the additional fees I can expect on my monthly bill. Additional cost I ask? Why, I was told the box rentals were the same price. Oh yes she replies, but there is a 10.95 charge for EACH digital connection you have. Confirming this and reconfirming this with her and a supervisor I found that to get digital in each of the upstairs rooms would cost me an additional $50.70 (5.95 per box + 10.95 per connection). This means that for Cox Digital Cable with HBO in 4 rooms my bill would have been $109.20!!! While I know according to the fine print the Sat companies mention $5.95 per box charge on the additional rooms, could someone that currently subscribes please tell me that the Sat services do not have this same ludicrous 10.95 per room charge on top of the per box fee!!?? I have D* with HBO and the HD package. You do have to buy an additional receiver for each room for HD, but D* charges $4.99 per room to mirror whatever you have in the main room. If you don't want HD, they have many new customer deals to have multiple receivers installed for free. There is a one year committment, though. Chip -- -------------------- http://NewsReader.Com/ -------------------- Usenet Newsgroup Service $9.95/Month 30GB |
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#3
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PC Medic wrote:
OK, I am currently a Cox cable customer who has just been convinced by them that it is time to switch to either Dish or DirecTV for my viewing pleasure. That is of course unless they have the same asinine charge! I have DirecTV with Tivo in one room, and "standard" receivers in two other rooms. TOTAL CHOICE PLUS with Locals 42.99 5 channels of HBO 12.00 DIRECTV DVR (covers up to 8 DVR) 4.99 Additional Receiver 4.99 Additional Receiver 4.99 Current charges and taxes 69.96 For a new customer to get this installed would be $49.95 after rebates, and you'd get 3 months of HBO and Cinemax for free. There is a one year commitment, but that's pro-rated, and is waived if you return the equipment. --- Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8-122.5 |
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#4
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#5
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wrote in message ... "PC Medic" wrote: OK, I am currently a Cox cable customer who has just been convinced by them that it is time to switch to either Dish or DirecTV for my viewing pleasure. That is of course unless they have the same asinine charge! I currently get Cox's Digital Gateway Cable service (Deluxe Package with some premium channels but no HiDef). I have a single Digital Rcvr downstairs and because I sometimes like to go up to the bedroom at night and relax and watch some TV I thought I would switch my old analog box up their for a digital box. In fact while I am at it same for the 2 kids room. Rental for the No problem I am told when I call, stop by any office with the analog box and they will gladly switch them for you. When I asked I was also told that Digital box rental is same as the analog (5.95 per month). So I hop in the car and shot over to my local Cox Customer center, she makes the switch and politely informs me of the new changes to my account and the additional fees I can expect on my monthly bill. Additional cost I ask? Why, I was told the box rentals were the same price. Oh yes she replies, but there is a 10.95 charge for EACH digital connection you have. Confirming this and reconfirming this with her and a supervisor I found that to get digital in each of the upstairs rooms would cost me an additional $50.70 (5.95 per box + 10.95 per connection). This means that for Cox Digital Cable with HBO in 4 rooms my bill would have been $109.20!!! While I know according to the fine print the Sat companies mention $5.95 per box charge on the additional rooms, could someone that currently subscribes please tell me that the Sat services do not have this same ludicrous 10.95 per room charge on top of the per box fee!!?? I have D* with HBO and the HD package. You do have to buy an additional receiver for each room for HD, but D* charges $4.99 per room to mirror whatever you have in the main room. If you don't want HD, they have many new customer deals to have multiple receivers installed for free. There is a one year committment, though. Chip It is refreshing to know that as I thought, the Sat operators are not price gouging! Best part is the Cox "Why is cable better than satellite" commercials and even the brochure I picked up off the counter and showed the woman lists as the very first reason Cox = No extra charge for additional rooms.....Satellite = additional charge for every room! So much for truth in advertising! Thanks to everyone for there responses. |
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#6
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#7
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PC Medic wrote:
It is refreshing to know that as I thought, the Sat operators are not price gouging! Best part is the Cox "Why is cable better than satellite" commercials and even the brochure I picked up off the counter and showed the woman lists as the very first reason Cox = No extra charge for additional rooms.....Satellite = additional charge for every room! So much for truth in advertising! There is no extra cost per room for Cox standard cable. The extra cost is only for the digital cable. Technically, the advertising is correct. |
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#8
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Correct, it takes tricks and preying on an uninformed public. -- charper1 ------------------------------------------------------------------------ This message was posted via http://www.satelliteguys.us by charper1 |
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#9
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"Gary J. Tait" wrote in message ... On 09 Nov 2004 00:23:30 GMT, wrote: I have D* with HBO and the HD package. You do have to buy an additional receiver for each room for HD, but D* charges $4.99 per room to mirror whatever you have in the main room. If you don't want HD, they have many new customer deals to have multiple receivers installed for free. There is a one year committment, though. Chip The fee is per access card after the first. With creative wiring, you could limit your number of active receivers to a minimum, rather than having a receiver in each room. Also, if you choose DirecTV DVR, you pay only one $5.00 TiVo fee that covers them all (the card mirroring fee still applies though). The $5 per box I have no problem with. It was the idea that Cox wanted $5.95 per PLUS 10.95 per "Digital Gateway" (room). Looking more and more like I will be getting satellite. |
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#10
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"ric" wrote in message ... PC Medic wrote: It is refreshing to know that as I thought, the Sat operators are not price gouging! Best part is the Cox "Why is cable better than satellite" commercials and even the brochure I picked up off the counter and showed the woman lists as the very first reason Cox = No extra charge for additional rooms.....Satellite = additional charge for every room! So much for truth in advertising! There is no extra cost per room for Cox standard cable. The extra cost is only for the digital cable. Technically, the advertising is correct. The advertising is not correct. First, just like the Sat services there is an additional cost per room ($5.95 per box) for even their non-digital (Standard) service unless you do not care to get all the channels you are paying for. For instance you can only get 1 HBO channel on a cable ready set, the other HBO requires the set-top-box. They also do not distinguish in any way in the commercial between basic and digital when stating that their is no extra equipment or fees for additional rooms like with the satellite. In fact this statement is made during a commercial that specifically pushes their Cox "DIGITAL" value bundle. So while if you want to stretch the truth this may be "technically" correct, it is blatantly misleading. http://www.cox.com/facts/ |
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