Cancelled Season Pass

I have found when I cancel a season pass, "View Recording History" continues to
show each deleted episode forever as "Won't Record". A call to customer support
advised I must clear and reset entire system to make those cancelled season
passes not continually show in Recording History. There has got to be a better
way, anyone??

"Gloria" wrote
I have found when I cancel a season pass, "View Recording History" continues to
show each deleted episode forever as "Won't Record". A call to customer support
advised I must clear and reset entire system to make those cancelled season
passes not continually show in Recording History. There has got to be a better
way, anyone??

I didn't realize that...are you sure? I know they appear for a while,
which should be expected. I thought they eventually stopped, as in
after a month or so. How long ago did you cancel the SP in question?

I am sure, I have been waiting to see them go away. They were cancelled several
weeks ago! I figured they would go away afer next call, but customer support
says no, must clear and reset! I need to either clear or live with all the
stupid mistakes I made when originally setting up the season passes



Bao H. Lammy wrote:

"Gloria" wrote

I have found when I cancel a season pass, "View Recording History" continues to
show each deleted episode forever as "Won't Record". A call to customer support
advised I must clear and reset entire system to make those cancelled season
passes not continually show in Recording History. There has got to be a better
way, anyone??


I didn't realize that...are you sure? I know they appear for a while,
which should be expected. I thought they eventually stopped, as in
after a month or so. How long ago did you cancel the SP in question?

Gloria wrote in
ink.net:
Bao H. Lammy wrote:
"Gloria" wrote
I have found when I cancel a season pass, "View Recording History"
continues to show each deleted episode forever as "Won't Record". A
call to customer support advised I must clear and reset entire system
to make those cancelled season passes not continually show in Recording
History. There has got to be a better way, anyone??


I didn't realize that...are you sure? I know they appear for a while,
which should be expected. I thought they eventually stopped, as in
after a month or so. How long ago did you cancel the SP in question?


I am sure, I have been waiting to see them go away. They were cancelled
several weeks ago! I figured they would go away afer next call, but
customer support says no, must clear and reset! I need to either clear
or live with all the stupid mistakes I made when originally setting up
the season passes


Since the recording history only goes back 2 weeks, and the recording history
and To Do list only goes forward 2 weeks, it should take 4 weeks for
something to disapper from the list. Unless you deleted the season pass
before January, you'll still see values.

I checked my recording history for a show that I had a season passes for, but
deleted the season passes in November, and it doesn't list anywhere. It did
list for several weeks at the time.

At the time you delete the season pass, all of the shows on the To Do list
from the season pass, get updated to wont record, and all of the future shows
in recording history also get updated to wont record, reason season pass
deleted on date at time. So until the furthest date in the future (2 weeks
out) is beyond the furthest date in the past (2 weeks back) they'll still be
on the list. Total of 4 weeks.

As of today, 1/16/04. There shouldn't be any entries with December or
February dates in recording history or the To Do list.

"Gloria" wrote in message ink.net...
I am sure, I have been waiting to see them go away. They were cancelled several
weeks ago! I figured they would go away afer next call, but customer support
says no, must clear and reset! I need to either clear or live with all the
stupid mistakes I made when originally setting up the season passes



Bao is correct, normally you won't find Recording History items more
than 3 or 4 weeks old. The oldest item in my History list today is dated
1/2 which is more recent than usual.

You can avoid seeing the "stupid mistakes" by not looking in Recording History.

That definitely makes sense, after seeing them there for several weeks, they
don't appear beyond 1/18. Too bad Tivo Technical Support couldn't figure that
out after being on hold almost 30 minutes. Thanks!!

Matt wrote:

Gloria wrote in
ink.net:

Bao H. Lammy wrote:

"Gloria" wrote

I have found when I cancel a season pass, "View Recording History"
continues to show each deleted episode forever as "Won't Record". A
call to customer support advised I must clear and reset entire system
to make those cancelled season passes not continually show in Recording
History. There has got to be a better way, anyone??


I didn't realize that...are you sure? I know they appear for a while,
which should be expected. I thought they eventually stopped, as in
after a month or so. How long ago did you cancel the SP in question?



I am sure, I have been waiting to see them go away. They were cancelled
several weeks ago! I figured they would go away afer next call, but
customer support says no, must clear and reset! I need to either clear
or live with all the stupid mistakes I made when originally setting up
the season passes



Since the recording history only goes back 2 weeks, and the recording history
and To Do list only goes forward 2 weeks, it should take 4 weeks for
something to disapper from the list. Unless you deleted the season pass
before January, you'll still see values.

I checked my recording history for a show that I had a season passes for, but
deleted the season passes in November, and it doesn't list anywhere. It did
list for several weeks at the time.

At the time you delete the season pass, all of the shows on the To Do list
from the season pass, get updated to wont record, and all of the future shows
in recording history also get updated to wont record, reason season pass
deleted on date at time. So until the furthest date in the future (2 weeks
out) is beyond the furthest date in the past (2 weeks back) they'll still be
on the list. Total of 4 weeks.

As of today, 1/16/04. There shouldn't be any entries with December or
February dates in recording history or the To Do list.

A call to customer support
advised I must clear and reset entire system to make those cancelled season
passes not continually show in Recording History. There has got to be a
better
way, anyone??

Why is this a problem? Am I missing something?

It's not, now that I know it will resolve after 4 weeks. Would not want to have
to forever see the cancelled season passes.


Mike Back2 wrote:
A call to customer support
advised I must clear and reset entire system to make those cancelled season
passes not continually show in Recording History. There has got to be a
better
way, anyone??


Why is this a problem? Am I missing something?