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#1
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Having just moved to BT because Demon my erstwhile ISP decided to drop its email
service as part of an 'upgrade', I've now got BT Sport, only it's totally unwatchable because there's a stuttttter every few seconds whenever I watch it. My friend Google seems to think it's a common problem, but no-one has much idea how to fix it, at least not as far as I'm concerned. I was just wondering if anyone here has got it to work properly? Is there a cure, or have we all been duped by BT marketing? |
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#2
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#3
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On 18/09/2016 00:29, Yellow wrote:
In article , says... Having just moved to BT because Demon my erstwhile ISP decided to drop its email service as part of an 'upgrade', I've now got BT Sport, only it's totally unwatchable because there's a stuttttter every few seconds whenever I watch it. What did BT say when you spoke to them about it? Did the bloke have a stutter? Bill |
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#4
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"Norman Wells" wrote in message ... Having just moved to BT because Demon my erstwhile ISP decided to drop its email service as part of an 'upgrade', I've now got BT Sport, only it's totally unwatchable because there's a stuttttter every few seconds whenever I watch it. My friend Google seems to think it's a common problem, but no-one has much idea how to fix it, at least not as far as I'm concerned. I was just wondering if anyone here has got it to work properly? Is there a cure, or have we all been duped by BT marketing? Do you know the speed of your BT service ? I sometimes watch a BBC iPlayer programme and that is subject to buffering whilst the delivery catches up with the computer. |
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#5
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Phi" wrote in message ...
"Norman Wells" wrote in message ... Having just moved to BT because Demon my erstwhile ISP decided to drop its email service as part of an 'upgrade', I've now got BT Sport, only it's totally unwatchable because there's a stuttttter every few seconds whenever I watch it. My friend Google seems to think it's a common problem, but no-one has much idea how to fix it, at least not as far as I'm concerned. I was just wondering if anyone here has got it to work properly? Is there a cure, or have we all been duped by BT marketing? Do you know the speed of your BT service ? I sometimes watch a BBC iPlayer programme and that is subject to buffering whilst the delivery catches up with the computer. No, it's not buffering that I'm complaining of, it's the video always stuttering while it's playing, like it's missing out frames, most of the time just momentarily but often half a second or so. The audio stutters too. My 17 meg service actually gives me between 16 and 17.5 and works iPlayer and other streaming services perfectly well, so it shouldn't be anything to do with the speed. I was just wondering if anyone has actually got BBC Sport to work properly or if it's a universal problem. |
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#6
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#7
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"Yellow" wrote in message
T... In article , says... Having just moved to BT because Demon my erstwhile ISP decided to drop its email service as part of an 'upgrade', I've now got BT Sport, only it's totally unwatchable because there's a stuttttter every few seconds whenever I watch it. My friend Google seems to think it's a common problem, but no-one has much idea how to fix it, at least not as far as I'm concerned. I was just wondering if anyone here has got it to work properly? Is there a cure, or have we all been duped by BT marketing? What did BT say when you spoke to them about it? Nothing yet because I haven't so far thought it worthwhile to spend 3 hours hanging on the phone to someone in India who won't have a clue and will suggest futile, simplistic measures like resetting the BT hub and rebooting the computer that I've already tried. You know the score. |
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#8
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In article , Norman Wells
wrote: "Yellow" wrote in message T... In article , says... Having just moved to BT because Demon my erstwhile ISP decided to drop its email service as part of an 'upgrade', I've now got BT Sport, only it's totally unwatchable because there's a stuttttter every few seconds whenever I watch it. My friend Google seems to think it's a common problem, but no-one has much idea how to fix it, at least not as far as I'm concerned. I was just wondering if anyone here has got it to work properly? Is there a cure, or have we all been duped by BT marketing? What did BT say when you spoke to them about it? Nothing yet because I haven't so far thought it worthwhile to spend 3 hours hanging on the phone to someone in India who won't have a clue and will suggest futile, simplistic measures like resetting the BT hub and rebooting the computer that I've already tried. What you don't realise is that this solution will help the vast majority of callers. It's not the fault of the lad answering the phone that his superiors don't employ suitable people to deal with the specialist callers. -- from KT24 in Surrey, England |
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#9
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Yes.
The internet is getting more and more rubbish as time passes. you speed up the local part of the broadband and it bottlenecks somewhere else. I think quite often downloading and watching later is often better but not really the way they promote it. this is one reason I will not subscribe to on line tv services. I'm not with BT but I do find that even bbc stuff over directly connected virgin broadband at breakneck speed still glitches or buffers at times. If you are wirelessly connected then you might have interference issues. Brian -- ----- - This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please! "Norman Wells" wrote in message ... Having just moved to BT because Demon my erstwhile ISP decided to drop its email service as part of an 'upgrade', I've now got BT Sport, only it's totally unwatchable because there's a stuttttter every few seconds whenever I watch it. My friend Google seems to think it's a common problem, but no-one has much idea how to fix it, at least not as far as I'm concerned. I was just wondering if anyone here has got it to work properly? Is there a cure, or have we all been duped by BT marketing? |
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