Comprehensively dumbed down speed test for consumers to beat up theirISP with

On Wed, 1 Jun 2016 07:29:53 -0000 (UTC), Chris
wrote:


That's the point. 40/2 is not worth the extra money as I already get
14/1.
I'd want a better upload speed if I were to get fibre.

Our 40mbps 'Unlimited Fibre' FTTC product is provisioned with 2mbps upload.

Thanks Bob. What are my options if I want a higher upload speed? An
increase of 1mbps is not great.

Go to an ISP who provides a decent choice. PN is not one.

Any recommendations?

Zen.

Rod.

In article , Chris
scribeth thus
Paul Ratcliffe wrote:
On Tue, 31 May 2016 15:10:53 +0100, chris wrote:

That's the point. 40/2 is not worth the extra money as I already get
14/1.
I'd want a better upload speed if I were to get fibre.

Our 40mbps 'Unlimited Fibre' FTTC product is provisioned with 2mbps upload.

Thanks Bob. What are my options if I want a higher upload speed? An
increase of 1mbps is not great.

Go to an ISP who provides a decent choice. PN is not one.

Any recommendations?


We use VM here which suits us fine as we're on their network, but we use
Zen Internet elsewhere and they are good, there're very good at kicking
Openreach when occasion demands...

--
Tony Sayer

tony sayer wrote:
In article , Chris
scribeth thus
Paul Ratcliffe wrote:
On Tue, 31 May 2016 15:10:53 +0100, chris wrote:

That's the point. 40/2 is not worth the extra money as I already get
14/1.
I'd want a better upload speed if I were to get fibre.

Our 40mbps 'Unlimited Fibre' FTTC product is provisioned with 2mbps upload.

Thanks Bob. What are my options if I want a higher upload speed? An
increase of 1mbps is not great.

Go to an ISP who provides a decent choice. PN is not one.

Any recommendations?


We use VM here which suits us fine as we're on their network, but we use
Zen Internet elsewhere and they are good, there're very good at kicking
Openreach when occasion demands...


But if Openreach fail to attend a customer site as promised Zen are
powerless to get reasonable compensation - and I will have wasted a
half-day to boot (9:00 to 13:00 or 13:00 to 18:00).

By contrast if I fail to provide access to an Openreach technician as
promised Zen will reclaim the Openreach charge (£150) from me.

Having said that, I've never known any other ISP get compensation out of
Openreach when one of their technicians fails to attend as agreed.

Anybody know any different?

--
Graham J

In message , tony sayer
writes
we use
Zen Internet elsewhere and they are good, there're very good at kicking
Openreach when occasion demands...

+1

What I like about Zen, apart from the consistant and reliable service,
is a helpline in the UK staffed by bods who speak English, actually
listen, and don't religiously follow a script.
--
Graeme

"News" wrote in message
...
In message , tony sayer
writes
we use
Zen Internet elsewhere and they are good, there're very good at
kicking
Openreach when occasion demands...

+1

What I like about Zen, apart from the consistant and reliable
service, is a helpline in the UK staffed by bods who speak English,
actually listen, and don't religiously follow a script.
--


Ah, well speak Mancunia - which it seems many south of the Trent have
difficulty understanding?


--
Woody

harrogate3 at ntlworld dot com

"Woody" wrote in message
...

"News" wrote in message
...
In message , tony sayer
writes
we use
Zen Internet elsewhere and they are good, there're very good at kicking
Openreach when occasion demands...

+1

What I like about Zen, apart from the consistant and reliable service, is
a helpline in the UK staffed by bods who speak English, actually listen,
and don't religiously follow a script.

The same is true of Plusnet. With one single exception ("got out of wrong
side of bed" syndrome?) all the help staff I've dealt with have been very
helpful and you can have an as-equals talk without having to endure that
weird combination of being patronising and yet clueless that Asian teams
manage so well :-)

Ah, well speak Mancunia - which it seems many south of the Trent have
difficulty understanding?

Likewise for PN, except it's Sheffield/Leeds/West Riding accents in their
case. No prob for me since I was born in Leeds.

"NY" wrote in message
o.uk...
"Woody" wrote in message
...

"News" wrote in message
...
In message , tony sayer
writes
we use
Zen Internet elsewhere and they are good, there're very good at
kicking
Openreach when occasion demands...

+1

What I like about Zen, apart from the consistant and reliable
service, is a helpline in the UK staffed by bods who speak
English, actually listen, and don't religiously follow a script.

The same is true of Plusnet. With one single exception ("got out of
wrong side of bed" syndrome?) all the help staff I've dealt with
have been very helpful and you can have an as-equals talk without
having to endure that weird combination of being patronising and yet
clueless that Asian teams manage so well :-)

Ah, well speak Mancunia - which it seems many south of the Trent
have difficulty understanding?

Likewise for PN, except it's Sheffield/Leeds/West Riding accents in
their case. No prob for me since I was born in Leeds.

Sheffuld to be exact.


--
Woody

harrogate3 at ntlworld dot com

On 01/06/2016 15:16, tony sayer wrote:
In article , Chris
scribeth thus
Paul Ratcliffe wrote:
On Tue, 31 May 2016 15:10:53 +0100, chris wrote:

That's the point. 40/2 is not worth the extra money as I already get
14/1.
I'd want a better upload speed if I were to get fibre.

Our 40mbps 'Unlimited Fibre' FTTC product is provisioned with 2mbps upload.

Thanks Bob. What are my options if I want a higher upload speed? An
increase of 1mbps is not great.

Go to an ISP who provides a decent choice. PN is not one.

Any recommendations?


We use VM here which suits us fine as we're on their network, but we use
Zen Internet elsewhere and they are good, there're very good at kicking
Openreach when occasion demands...

Ta. Looks like Zen do 40/10 and 80/20 packages.

In message , Woody
writes
"News" wrote in message
...

What I like about Zen, apart from the consistant and reliable
service, is a helpline in the UK staffed by bods who speak English,
actually listen, and don't religiously follow a script.

Ah, well speak Mancunia - which it seems many south of the Trent have
difficulty understanding?

grin Well, I'm an Englishman now living in NE Scotland, and don't
have too much trouble with accents :-)
--
Graeme

"News" wrote in message
...

grin Well, I'm an Englishman now living in NE Scotland, and don't have too much
trouble with accents :-)

That's presumably because there's no-one there to talk to.