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Sky remote control



 
 
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  #1  
Old January 24th 16, 05:56 PM posted to uk.tech.digital-tv
Mr Pounder Esquire
external usenet poster
 
Posts: 172
Default Sky remote control

Sky + HD box.
One of the buttons on the remote was not working properly. Whilst looking in
to it we used a remote from the previous non HD box. I noticed that the
standbye button was not working, it had worked fine on this box in the past.
The LED was not flashing when the button was press. The batteries are new.
Google was my friend and I fixed the HD remote, full of muck.
Flushed with success I took the old remote with the dodgy standbye button
apart and cleaned it. The standbye LED is now flashing, I was dead pleased
with myself.
Trouble is that although the LED is flashing it does not turn the Sky box on
or off.
I need to be able to use standbye to enter the code for the TV. The volume
control does not work without the code
I've tried using the other remote and turning off on the box, the TV will
still not accept the code. Seems that it must be done on the remote?
Am I goosed or is there a way round this?

Thanks.


  #2  
Old January 25th 16, 01:51 PM posted to uk.tech.digital-tv
Brian Gaff
external usenet poster
 
Posts: 7,824
Default Sky remote control

This muck factor also seems to happen in the smart talk remote. It is some
kind of lubricant used in the rubber mat and it gets into the pits where the
button connects to, and is apparently non conductive. I've had to tackle
these remotes several times for this problem and its very hard to get off. I
almost tried an ultrasonic cleaner but rather suspected this might trash
the electronics. anyone tried it on remote gunk removal?
Just getting some remotes apart without breaking them is a challenge.
Brian

"Mr Pounder Esquire" wrote in message
...
Sky + HD box.
One of the buttons on the remote was not working properly. Whilst looking
in to it we used a remote from the previous non HD box. I noticed that the
standbye button was not working, it had worked fine on this box in the
past. The LED was not flashing when the button was press. The batteries
are new.
Google was my friend and I fixed the HD remote, full of muck.
Flushed with success I took the old remote with the dodgy standbye button
apart and cleaned it. The standbye LED is now flashing, I was dead pleased
with myself.
Trouble is that although the LED is flashing it does not turn the Sky box
on or off.
I need to be able to use standbye to enter the code for the TV. The volume
control does not work without the code
I've tried using the other remote and turning off on the box, the TV will
still not accept the code. Seems that it must be done on the remote?
Am I goosed or is there a way round this?

Thanks.



--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!

  #3  
Old January 25th 16, 02:29 PM posted to uk.tech.digital-tv
Mr Pounder Esquire
external usenet poster
 
Posts: 172
Default Sky remote control

Brian Gaff wrote:
This muck factor also seems to happen in the smart talk remote. It is
some kind of lubricant used in the rubber mat and it gets into the
pits where the button connects to, and is apparently non conductive.
I've had to tackle these remotes several times for this problem and
its very hard to get off. I almost tried an ultrasonic cleaner but
rather suspected this might trash the electronics. anyone tried it on
remote gunk removal? Just getting some remotes apart without breaking them
is a challenge.
Brian

The rubber mat did seem to be a bit damp before I cleaned it up.

What I can't understand is the LED now flashes when I press the standby
button, but does not turn the TV on or off.
I used ...... ahem ....... nail polish remover to clean the rubber mat and
the PCB up.
My knowledge of electronics is zero. I'm wondering if soaking the board in
white spirit would help.


  #4  
Old January 26th 16, 03:38 PM posted to uk.tech.digital-tv
Brian Gaff
external usenet poster
 
Posts: 7,824
Default Sky remote control

We used IPA, as this is safer.
Its not a solvent for the common plastics.

If its flashing then it should work, providing of course it is known to have
worked before. The remote rule of thumb seems to be that any replacement
acquired tends to not work in one or more ways, though other things do work.
Its all very disconcerting.

I also notice a lot of remotes seem to have a plug or socket in them,
presumably to reprogram the unit for other models at manufacture, so the
companies selling them change the basics when they start a new model. Its
all a giant conspiracy to stop people using their tvs etc when the remote
goes rung.
Brian

"Mr Pounder Esquire" wrote in message
...
Brian Gaff wrote:
This muck factor also seems to happen in the smart talk remote. It is
some kind of lubricant used in the rubber mat and it gets into the
pits where the button connects to, and is apparently non conductive.
I've had to tackle these remotes several times for this problem and
its very hard to get off. I almost tried an ultrasonic cleaner but
rather suspected this might trash the electronics. anyone tried it on
remote gunk removal? Just getting some remotes apart without breaking
them is a challenge.
Brian

The rubber mat did seem to be a bit damp before I cleaned it up.

What I can't understand is the LED now flashes when I press the standby
button, but does not turn the TV on or off.
I used ...... ahem ....... nail polish remover to clean the rubber mat and
the PCB up.
My knowledge of electronics is zero. I'm wondering if soaking the board in
white spirit would help.


--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!

  #5  
Old January 26th 16, 05:32 PM posted to uk.tech.digital-tv
Mr Pounder Esquire
external usenet poster
 
Posts: 172
Default Sky remote control

Brian Gaff wrote:
We used IPA, as this is safer.
Its not a solvent for the common plastics.

If its flashing then it should work, providing of course it is known
to have worked before. The remote rule of thumb seems to be that any
replacement acquired tends to not work in one or more ways, though
other things do work. Its all very disconcerting.

I also notice a lot of remotes seem to have a plug or socket in them,
presumably to reprogram the unit for other models at manufacture, so
the companies selling them change the basics when they start a new
model. Its all a giant conspiracy to stop people using their tvs etc
when the remote goes rung.
Brian


I asked on a Sky forum last night. This guy said press the Sky button first,
then the standby button will work. I was about to hit the sack but gave it a
go with the TV turned off, it worked on the Sky box.
This is not in the manual.
He also told me to press other buttons which are not mentioned in the
manual.
I looked at a video on the Sky site, it was different than the manual
.....FFS!
I've not had chance to try again yet. The wife does not want me "messing"
with her telly.




  #6  
Old January 29th 16, 03:48 PM posted to uk.tech.digital-tv
[email protected]
external usenet poster
 
Posts: 1
Default Sky remote control

You should just contact the customer's support and resolve the issue. Here is the Sky contact number http://www.contacttelephonenumbers.c...ephone-number/ which will help you. I've had different issues with Sky, but they have some really good support.
  #7  
Old January 29th 16, 04:55 PM posted to uk.tech.digital-tv
Mr Pounder Esquire
external usenet poster
 
Posts: 172
Default Sky remote control

wrote:
You should just contact the customer's support and resolve the issue.
Here is the Sky contact number
http://www.contacttelephonenumbers.c...ephone-number/
which will help you. I've had different issues with Sky, but they
have some really good support.


I might just do that!
I can get the standby button to work on the box, but now the swine will not
accept the code.
Thanks.


  #8  
Old January 29th 16, 05:09 PM posted to uk.tech.digital-tv
Adrian Caspersz
external usenet poster
 
Posts: 326
Default Sky remote control

On 29/01/16 15:55, Mr Pounder Esquire wrote:
wrote:
You should just contact the customer's support and resolve the issue.
Here is the Sky contact number
http://www.contacttelephonenumbers.c...ephone-number/
which will help you. I've had different issues with Sky, but they
have some really good support.


Smells like spam.


--
Adrian C
  #9  
Old January 29th 16, 06:30 PM posted to uk.tech.digital-tv
Mr Pounder Esquire
external usenet poster
 
Posts: 172
Default Sky remote control

Adrian Caspersz wrote:
On 29/01/16 15:55, Mr Pounder Esquire wrote:
wrote:
You should just contact the customer's support and resolve the
issue. Here is the Sky contact number
http://www.contacttelephonenumbers.c...ephone-number/
which will help you. I've had different issues with Sky, but they
have some really good support.


Smells like spam.


Do you think so?
There are loads of bloody numbers for Sky.
Anyway, I managed to ******** up the Sky box by messing around. I got it
back just before the wife came in. This was nearly the end of me.
I'm gonna stick the remote back in the drawer, I've had enough.


  #10  
Old January 29th 16, 09:39 PM posted to uk.tech.digital-tv
Indy Jess John
external usenet poster
 
Posts: 1,620
Default Sky remote control

On 29/01/2016 17:30, Mr Pounder Esquire wrote:

Do you think so?
There are loads of bloody numbers for Sky.
Anyway, I managed to ******** up the Sky box by messing around. I got it
back just before the wife came in. This was nearly the end of me.
I'm gonna stick the remote back in the drawer, I've had enough.


Have you tried a full reset on the remote?

This from the Sky Help website
http://help.sky.com/articles?topic=remote-control

quote

Reset your remote: Remove one battery from your Sky remote and then hold
down select for at least 60 seconds. Re-insert the battery and press sky.

end quote

Jim
 




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