Sky threatening debt collectors

I decided to cancel Sky. I tried to phone them but got fed up being kept on hold so I cancelled the D/D at the bank. I was then cut off, as expected, 1 month later. Sky are now calling in the debt collectors for the £27 as I didnt give them 1 months notice. What do you think..should I pay or not. I have had letters and phone calls from different agencies and I have pointed out that I dont owe Sky anything as my payment was always 1 month in advance. Any one else had these threats?

"sintv" wrote in message
...
I decided to cancel Sky. I tried to phone them but got fed up being
kept on hold so I cancelled the D/D at the bank. I was then cut off,
as expected, 1 month later. Sky are now calling in the debt collectors
for the £27 as I didnt give them 1 months notice. What do you
think..should I pay or not. I have had letters and phone calls from
different agencies and I have pointed out that I dont owe Sky anything
as my payment was always 1 month in advance. Any one else had these
threats?


Threats or whatever, you are in Breach of Contract so should take
steps to make your peace with Sky or they can take you to court. It
matters not whether you are or were paid up, you did not comply with
the Contract terms and that is legally the end of the matter.



--
Woody

harrogate3 at ntlworld dot com

On 23/01/2015 20:03, sintv wrote:
I decided to cancel Sky. I tried to phone them but got fed up being kept on hold so I cancelled the D/D at the bank. I was then cut off, as expected, 1 month later. Sky are now calling in the debt collectors for the £27 as I didnt give them 1 months notice. What do you think..should I pay or not. I have had letters and phone calls from different agencies and I have pointed out that I dont owe Sky anything as my payment was always 1 month in advance. Any one else had these threats?

You should *never* cancel a DD in that manner. I'd pay up the 27 quid
ASAP, and clear things, otherwise you're likely to find your credit
rating could be affected, and that can lead to really serious problems.




--
Mark
Please replace invalid and invalid with gmx and net to reply.

On 23/01/2015 20:03, sintv wrote:
I decided to cancel Sky. I tried to phone them but got fed up being kept on hold so I cancelled the D/D at the bank. I was then cut off, as expected, 1 month later. Sky are now calling in the debt collectors for the £27 as I didnt give them 1 months notice. What do you think..should I pay or not. I have had letters and phone calls from different agencies and I have pointed out that I dont owe Sky anything as my payment was always 1 month in advance. Any one else had these threats?

You did not give the required notice so you do owe them. Cancelling the
DD is not sufficient. Pay up before you get court costs added to the bill.


--
Peter Crosland

Reply address is valid

Yes, you could try offering them the amount left over after spending money
on hold from your mobile to their call centre, say 50p.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Woody" wrote in message
...

"sintv" wrote in message
...
I decided to cancel Sky. I tried to phone them but got fed up being kept
on hold so I cancelled the D/D at the bank. I was then cut off, as
expected, 1 month later. Sky are now calling in the debt collectors for
the £27 as I didnt give them 1 months notice. What do you think..should I
pay or not. I have had letters and phone calls from different agencies and
I have pointed out that I dont owe Sky anything as my payment was always 1
month in advance. Any one else had these threats?


Threats or whatever, you are in Breach of Contract so should take steps to
make your peace with Sky or they can take you to court. It matters not
whether you are or were paid up, you did not comply with the Contract
terms and that is legally the end of the matter.



--
Woody

harrogate3 at ntlworld dot com

Mark Carver wrote:
On 23/01/2015 20:03, sintv wrote:
I decided to cancel Sky. I tried to phone them but got fed up being
kept on hold so I cancelled the D/D at the bank. I was then cut off,
as expected, 1 month later. Sky are now calling in the debt collectors
for the £27 as I didnt give them 1 months notice. What do you
think..should I pay or not. I have had letters and phone calls from
different agencies and I have pointed out that I dont owe Sky anything
as my payment was always 1 month in advance. Any one else had these
threats?

You should *never* cancel a DD in that manner. I'd pay up the 27 quid
ASAP, and clear things, otherwise you're likely to find your credit
rating could be affected, and that can lead to really serious problems.

The moral here is, don't ever think of subscribing to Sky.

Bill

Its not just Sky, but really i think we are all bad at not reading terms
and conditions and all that stuff. I think as these things go Sky's was
quite straightforward compared to some you get.
Basically, yes, many not only want a month in advance, but a cancellation
fee if you cannot give them that months notice.


Brian

--
From the Sofa of Brian Gaff Reply address is active
"Bill Wright" wrote in message
...
Mark Carver wrote:
On 23/01/2015 20:03, sintv wrote:
I decided to cancel Sky. I tried to phone them but got fed up being kept
on hold so I cancelled the D/D at the bank. I was then cut off, as
expected, 1 month later. Sky are now calling in the debt collectors for
the £27 as I didnt give them 1 months notice. What do you think..should
I pay or not. I have had letters and phone calls from different agencies
and I have pointed out that I dont owe Sky anything as my payment was
always 1 month in advance. Any one else had these threats?

You should *never* cancel a DD in that manner. I'd pay up the 27 quid
ASAP, and clear things, otherwise you're likely to find your credit
rating could be affected, and that can lead to really serious problems.

The moral here is, don't ever think of subscribing to Sky.

Bill

On 24/01/2015 09:06, Brian Gaff wrote:
Its not just Sky, but really i think we are all bad at not reading terms
and conditions and all that stuff. I think as these things go Sky's was
quite straightforward compared to some you get.
Basically, yes, many not only want a month in advance, but a cancellation
fee if you cannot give them that months notice.


Brian




i once had a debt collection agency chasing me because my on file credit
card number with ebay expired - once they emailed me i put the new
number there but a few weeks later along came the agency - and getting
in touch with ebay to ask them to stop it was kind of hard.

--
Gareth.
That fly.... Is your magic wand.

In message , Bill Wright
writes
The moral here is, don't ever think of subscribing to Sky.

If you want to follow English cricket on TV (as I do), then there isn't
really any choice.
--
I'm not paid to implement the recognition of irony.
(Taken, with the author's permission, from a LiveJournal post)

"Peter Crosland" wrote in message
o.uk...
On 23/01/2015 20:03, sintv wrote:
I decided to cancel Sky. I tried to phone them but got fed up being kept
on hold so I cancelled the D/D at the bank. I was then cut off, as
expected, 1 month later. Sky are now calling in the debt collectors for
the £27 as I didnt give them 1 months notice. What do you think..should I
pay or not. I have had letters and phone calls from different agencies
and I have pointed out that I dont owe Sky anything as my payment was
always 1 month in advance. Any one else had these threats?

You did not give the required notice so you do owe them. Cancelling the DD
is not sufficient. Pay up before you get court costs added to the bill.

or you could try complaining to one of the newspaper financial consumer
champions

when Sky will back down and apologise for the poor service that they proved
when the didn't answer your call in the first place

Of course, for every one person who complains this way there will be a
thousand like you who are given the "run around" when they want to cancel

the sooner that Sky are forced to offer automatic cancellation the better
IMHO

tim