Sky wireless connector

Roderick Stewart wrote:

You could try limiting the wireless connection rate in the Superhub's
setup pages to 150Mb/s rather than 300. Some devices are a bit
unreliable when connecting at 300.

If you're not going to be using it for internal file sharing, knock the
wireless speed down to something not much higher than your internet
connection's max rated speed. No point in having it any higher, and lower
speeds will be more robust in parts of your house where the signal is weak.



--
Mark
Please replace invalid and invalid with gmx and net to reply.

"Mark Carver" wrote in message
...
Roderick Stewart wrote:

You could try limiting the wireless connection rate in the Superhub's
setup pages to 150Mb/s rather than 300. Some devices are a bit
unreliable when connecting at 300.

If you're not going to be using it for internal file sharing, knock the
wireless speed down to something not much higher than your internet
connection's max rated speed. No point in having it any higher, and lower
speeds will be more robust in parts of your house where the signal is
weak.

Virgin Media "support" did not suggest this.
How would I do it?
Layman's terms please.

Mark Carver wrote:

I've never seen anything other than my own devices using Ch 13.

Me neither, which is why I use it (of course there is some overlap with
the lower channels, but less overlap than if using 11

Someone told me it is not permitted to be used for WiFi in the UK, (but
fine in the rest of Europe) No idea if that's true or not ?

I thought 12/13 were not allowed in France, but ok for the rest of
Europe, and 14 was ok only in Japan?

Mr Pounder wrote:
"Mark Carver" wrote in message
...
Roderick Stewart wrote:

You could try limiting the wireless connection rate in the Superhub's
setup pages to 150Mb/s rather than 300. Some devices are a bit
unreliable when connecting at 300.
If you're not going to be using it for internal file sharing, knock the
wireless speed down to something not much higher than your internet
connection's max rated speed. No point in having it any higher, and lower
speeds will be more robust in parts of your house where the signal is
weak.

Virgin Media "support" did not suggest this.
How would I do it?

Well, a Google found this:-

https://www.youtube.com/watch?v=TnV-ag_W1IA

Watch this, and as per at 1 min 15 secs, use that menu setting to set the
wireless speed for 'up to 54 Mb/s'

--
Mark
Please replace invalid and invalid with gmx and net to reply.

On Sat, 5 Jul 2014 20:29:59 +0100, "Mr Pounder"
wrote:


"Mark Carver" wrote in message
...
Roderick Stewart wrote:

You could try limiting the wireless connection rate in the Superhub's
setup pages to 150Mb/s rather than 300. Some devices are a bit
unreliable when connecting at 300.

If you're not going to be using it for internal file sharing, knock the
wireless speed down to something not much higher than your internet
connection's max rated speed. No point in having it any higher, and lower
speeds will be more robust in parts of your house where the signal is
weak.

Virgin Media "support" did not suggest this.
How would I do it?
Layman's terms please.


I don't have one, and I can't find a detailed manual, but you should
find the setting in the similar place where you were changing the
radio channel.

Look for a mode menu item 802.11b / 802.11g / 802.11n the lower the
letter the slower the wifi speed but perhaps with a more robust
signal.

I notice that the SuperHub 2 radiates a 5GHz as well as the usual
2.4GHz. That may have solved your problem if the Sky supplied adapter
could make use of it, which I suspect it can't.

Incidentally no one has a right to good wi-fi reception. In built-up
areas I am constantly amazed that it works at all, so there are limits
to what an ISP can do for you.

You could buy a longer patch cable and try the wi-fi adapter in
different parts of the room in reach of a power point.



--

Graham.

%Profound_observation%

On Sat, 05 Jul 2014 22:14:10 +0100, Mark Carver
wrote:

Mr Pounder wrote:
"Mark Carver" wrote in message
...
Roderick Stewart wrote:

You could try limiting the wireless connection rate in the Superhub's
setup pages to 150Mb/s rather than 300. Some devices are a bit
unreliable when connecting at 300.
If you're not going to be using it for internal file sharing, knock the
wireless speed down to something not much higher than your internet
connection's max rated speed. No point in having it any higher, and lower
speeds will be more robust in parts of your house where the signal is
weak.

Virgin Media "support" did not suggest this.
How would I do it?

Well, a Google found this:-

https://www.youtube.com/watch?v=TnV-ag_W1IA

Watch this, and as per at 1 min 15 secs, use that menu setting to set the
wireless speed for 'up to 54 Mb/s'


Firewall:
"You don't want it on, it slows things down, and your antivirus
software does everything for you."



--

Graham.

%Profound_observation%

"Mr Pounder" wrote in
message ...

"Woody" wrote in message
...
"Mr Pounder" wrote in
message ...
Should have mentioned that I found some website that
gave my Superhub 3.5 down on wireless even though I get
54 down on my wired connection to computer.
A wired connection to the Sky wireless connection is not
practical.



"Mr Pounder" wrote in
message ...
My very recently installed Sky wireless connector keeps
losing the signal from the Virgin Media Superhub.
This is the free box that Sky supply for catch up TV.
This sort of thing:
http://www.sky.com/shop/tv/on-demand-connector/
I'm not much good at this sort of thing and watch very
little telly, the wife wants this thing, not me.
I rang Sky for help and was talked through everything.
All is set up correctly.
I noticed that I'm getting 41% signal strength from the
Superhub and rang Virgin Media who showed me how to
change the channels. I changed all 13 of them, no
improvement.
Rang Virgin Media again and said it must be the
Superhub that was at fault. They won't change it unless
I test it on another wireless device which I do not
have.
The distance between the Superhub and the Sky connector
is about 15' and through one single brick wall.
Surely I should be getting more than 41% signal??







The SuperHub is notorious for both unreliability and poor
coverage on Wi-Fi.

You should try moving the receiving box around to peak
the signal - you may have to have it vertical - and then
do the same with the SuperHub although that stays
vertical.

Other than that a wireless repeater (plugs in to a mains
socket 'en route') is your only possible solution but
make sure it handles 802.11n otherwise you may find the
data too slow.

If you have an Android smartphone download something
called Wi-fi Analyser which will show you what other
wi-fi there is around you. The most commonly used
channels are 6 and 11 followed by 1 and 13, so why VM
told you to move to 13 baffles me. Try 3-5 or 8 or 9.

I did not know that it was a lump of junk.
I actually tried all 13 channels, there was no
improvement.
I've blagged Sky into sending me a new connector. If this
is no good I will kick up a right stink with Virgin Media
and get them to send me something that works - for free.
They can't blame the Sky connector for the problem.
I'm not asking a lot for the signal to work in a distance
of 15' and I've been with them since the old SurfUnlimited
days. Well, you know what I mean.
I've no posh phones; I have always disliked mobile phones.
Thanks for the help and thanks to everybody else who
replied.



Sadly you will be able to spend the rest of your life
banging your head against VM with no result, simply because
they don't have an alternative to the SuperHub (which I
think is made by Netgear.)

The only other option is to change the unit to modem mode
(which switches the wireless off) and attach your own
wireless router to it. D-Link are usually one of the best in
this situation but Linksys/Cisco are better avoided: I use a
Tenda which was very cheap but actually works very well.


--
Woody

harrogate three at ntlworld dot com

On Sat, 05 Jul 2014 22:48:25 +0100, Graham. wrote:

On Sat, 05 Jul 2014 22:14:10 +0100, Mark Carver
wrote:

Mr Pounder wrote:
"Mark Carver" wrote in message
...
Roderick Stewart wrote:

You could try limiting the wireless connection rate in the Superhub's
setup pages to 150Mb/s rather than 300. Some devices are a bit
unreliable when connecting at 300.
If you're not going to be using it for internal file sharing, knock the
wireless speed down to something not much higher than your internet
connection's max rated speed. No point in having it any higher, and lower
speeds will be more robust in parts of your house where the signal is
weak.

Virgin Media "support" did not suggest this.
How would I do it?

Well, a Google found this:-

https://www.youtube.com/watch?v=TnV-ag_W1IA

Watch this, and as per at 1 min 15 secs, use that menu setting to set the
wireless speed for 'up to 54 Mb/s'


Firewall:
"You don't want it on, it slows things down, and your antivirus
software does everything for you."

And, the other _BOGUS_ advice "enable UPnP"!

Whaaaat aAa ****!

I wonder how much the Russian Mafia are paying him per view?
--
J B Good

On Sat, 05 Jul 2014 22:37:21 +0100, Graham. wrote:

On Sat, 5 Jul 2014 20:29:59 +0100, "Mr Pounder"
wrote:


"Mark Carver" wrote in message
...
Roderick Stewart wrote:

You could try limiting the wireless connection rate in the Superhub's
setup pages to 150Mb/s rather than 300. Some devices are a bit
unreliable when connecting at 300.

If you're not going to be using it for internal file sharing, knock the
wireless speed down to something not much higher than your internet
connection's max rated speed. No point in having it any higher, and lower
speeds will be more robust in parts of your house where the signal is
weak.

Virgin Media "support" did not suggest this.
How would I do it?
Layman's terms please.


I don't have one, and I can't find a detailed manual, but you should
find the setting in the similar place where you were changing the
radio channel.

Look for a mode menu item 802.11b / 802.11g / 802.11n the lower the
letter the slower the wifi speed but perhaps with a more robust
signal.

I notice that the SuperHub 2 radiates a 5GHz as well as the usual
2.4GHz. That may have solved your problem if the Sky supplied adapter
could make use of it, which I suspect it can't.

Incidentally no one has a right to good wi-fi reception. In built-up
areas I am constantly amazed that it works at all, so there are limits
to what an ISP can do for you.

You could buy a longer patch cable and try the wi-fi adapter in
different parts of the room in reach of a power point.

I thought 802.11g was 2.4GHz and 802.11n was 5GHz. Dual-band BT hubs
favour 'n' because it's faster, ignoring the fact that it only seems
to get through less distance in the house.
--
Dave W

Dave W wrote:

I thought 802.11g was 2.4GHz and 802.11n was 5GHz.

No ...

'b' and 'g' are 2.4GHz only,
'a' is 5 GHz only,
'n' is 5GHz and/or 2.4GHz,
'ac' is 5GHz only.

Dual-band BT hubs favour 'n' because it's faster

'n' and 'ac' are mainly faster due to using more spectrum (wider
channels and multiple radios), more efficient use of spectrum (more
combinations forward error correction and guard interval) and fewer
devices using it 5GHz when it's available.