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#21
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I've been experiencing the "No Service" issue on my Panasonic plasma on BBC1 since yesterday evening. I switch over to another channel and back again to temporarily solve it. It has happened at least 7 times since yesterday evening and again this evening.
My signal strength is great 10/10 and if I unplug the aerial I receive a "No Signal" error message instead - so I know it's not a signal problem. Has anybody managed to solve it? Should I take the TV back to the shop as it is 3 years old on a 5 year warranty? |
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#22
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On 16/08/2012 17:32, Andrew Gabriel wrote:
In article , Mark Carver writes: On 16/08/2012 17:14, Andrew Gabriel wrote: OK, looks like this is a widespread problem, but possibly only with a few Panasonic models. Reset/retune makes no difference. The consensus seems to be it's more likely to be a change the BBC did yesterday than it is to be a buggy firmware update. I emailed BBC transmitter engineering... You're not alone Post 11 onwards http://forums.digitalspy.co.uk/showthread.php?t=1658172 It's either something the Beeb have done, that Pannys don't like, or (more likely) something non compliant in the Panny's existing firmware. If it's the latter, it will have to be put right by Panasonic, via an over the air update. The downside is they are normally carried on the BBC Mux, which might provide a difficulty if you can't receive it ! Do the affected sets have an Ethernet and/or USB port ? Mine doesn't (slightly too old for that I think). It has an SD card slot, and I did see a reference on the internet somewhere (about a different problem) that some can be updated by using this. Mine does have ethernet and built in freesat tuner which it is normally using. I put it on DTV terrestrial for the news and it seems fine apart from grumbling that new channels have been found do I want to retune. It might be helpful to know the model numbers and ages of failing ones. Regards, Martin Brown |
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#23
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It might be helpful to know the model numbers and ages of failing ones. Regards, Martin Brown My set is a Panasonic TX-L26X10B is three years old and has been faithfully retuned to cope with all the recent channel changes. Retuning this morning didn't make any difference. |
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#24
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In article ,
Martin Brown writes: It might be helpful to know the model numbers and ages of failing ones. TX-L26X10B, 3 years old. This is not an HD set, but someone else mentioned their HD set is impacted, so that would be at least one other model impacted. TX-23LXD50, probably 5-6 years old, not impacted. These all have integral freeview tuners. -- Andrew Gabriel [email address is not usable -- followup in the newsgroup] |
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#25
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It might be helpful to know the model numbers and ages of failing ones. Regards, Martin Brown My set is a Panasonic TX-L26X10B is three years old and has been faithfully retuned to cope with all the recent channel changes. Retuning this morning didn't make any difference. |
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#26
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#27
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In article , Andrew Gabriel
writes OK, looks like this is a widespread problem, but possibly only with a few Panasonic models. Reset/retune makes no difference. The consensus seems to be it's more likely to be a change the BBC did yesterday than it is to be a buggy firmware update. I emailed BBC transmitter engineering... Don't expect Panasonic UK service to be enthusiastic in resolving it either! I am still waiting to receive the card with the software update that would resolve acknowledged problems with Panasonic firmware following Phase 1 of the Rowridge Transmitter switchover back in March. Fortunately, the problem disappeared on Phase 2 of the switchover a few weeks later, but that just shows there is something fundamentally unstable and non-compliant with the Panny firmware, not that the problem has gone away. I haven't had any issues with the changes to the PSB mux for the Limpets, or the return to normal afterwards (I didn't do a retune to get the extra Limpet streams just in case), but I sure wouldn't want to be the proverbial "elephant hanging over a cliff with my tail tied to a daisy" waiting on a Panasonic UK rescue! Why can't Panasonic just contract engineers with proven ability to write compliant firmware? Most other vendors seem to manage OK. -- Kennedy |
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#28
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On 16/08/2012 23:15, Andrew Gabriel wrote:
In article , Martin Brown writes: It might be helpful to know the model numbers and ages of failing ones. TX-L26X10B, 3 years old. That is a surprise since I think my unaffected HD one is about the same age TX-L37G10B. (but I don't think it was ever used on terrestrial DTV over the Olympics since satellite had many more HD channels). If memory serves G/X/? signify freesat/network addon features. This is not an HD set, but someone else mentioned their HD set is impacted, so that would be at least one other model impacted. TX-23LXD50, probably 5-6 years old, not impacted. These all have integral freeview tuners. I have access to a TX-26LXD60 and a TX-?30L??? will check at the weekend. Although I'd have expected to have been rung up by now if there was anything funny going on with BBC1 ! Regards, Martin Brown |
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#29
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Well my Panasonic a few years old now had a function issue Panasonic took
their time, 3 years, to provide an upgrade so I doubt you will get anywhere my next TV will not be a Panasonic. Regards David wrote in message ... I've been experiencing the "No Service" issue on my Panasonic plasma on BBC1 since yesterday evening. I switch over to another channel and back again to temporarily solve it. It has happened at least 7 times since yesterday evening and again this evening. My signal strength is great 10/10 and if I unplug the aerial I receive a "No Signal" error message instead - so I know it's not a signal problem. Has anybody managed to solve it? Should I take the TV back to the shop as it is 3 years old on a 5 year warranty? |
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#30
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My PANASONIC TXP37X10B had this problem a few months back after DSO. The problem cleared but has returned this week with the BBC channels.
Panny or BBC at fault??????? Software V. 1.005 on mine which is stated as the latest when trying a scan update. J |
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