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#1
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On 21/06/11 11:57, jgharston wrote:
A collegue from my Council days contacted me yesterday. She's got an elderly client, analogue TV about to be turned off, Free Digibox men came around to give him a set-top box. Oh no, mate. You need a new TV mate. Can't plug this in mate, waving a SCART plug at him. No, he just needs a UHF aerial lead, just like my TV, I showed her. Here, have a spare lead, I can pop around and plug it in for him. Working now, but he's got a crappy little indoor aerial and the digital pictures and sound break up. He hasn't got an outdoor aerial. What indoor aerial would people recommend. He's got line of sight to Crosspool transmitter about 3 miles away which his analogue channels are currently tuned in to. You might be better off asking in uk.tech.digital-tv |
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#2
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Thanks for the advice from everybody, I'm currently waiting
for Digital Help Scheme to get back to me to arrange an aerial installation. JGH |
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#3
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jgharston wrote:
Thanks for the advice from everybody, I'm currently waiting for Digital Help Scheme to get back to me to arrange an aerial installation. They've replied and said that as Ken's receiving 16 channels he's not entitled to an aerial installation. Makes no difference that the channels he receives are constantly breaking up into square boxes and the sound stutters constantly, the box has found 16 channels, end of argument. JGH |
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#4
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jgharston wrote:
Thanks for the advice from everybody, I'm currently waiting for Digital Help Scheme to get back to me to arrange an aerial installation. They got back to me and said he doesn't qualify for an aerial: "only when signal is not reliable on terrestrial TV channels (BBC1 – Channel 5) will an engineer consider replacing an aerial" His social worker has spoken to them saying that yes, the analogue channels are ok, but all the channels the digital box can find... Oh, it can find the channels, you don't qualify for an aerial. No, yes, it can find the channels, but they're all breaking up into little squares the sound is a continuous suttering. No, you don't qualify for an aerial. So, will have to go back to them in September when terrestial TV channels will be nonexistant and see if the digital signal is any better. JGH |
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#5
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In article
, jgharston wrote: jgharston wrote: Thanks for the advice from everybody, I'm currently waiting for Digital Help Scheme to get back to me to arrange an aerial installation. They got back to me and said he doesn't qualify for an aerial: "only when signal is not reliable on terrestrial TV channels (BBC1 " Channel 5) will an engineer consider replacing an aerial" His social worker has spoken to them saying that yes, the analogue channels are ok, but all the channels the digital box can find... Oh, it can find the channels, you don't qualify for an aerial. No, yes, it can find the channels, but they're all breaking up into little squares the sound is a continuous suttering. No, you don't qualify for an aerial. So, will have to go back to them in September when terrestial TV channels will be nonexistant and see if the digital signal is any better. Alternatively, the social worker should ask whoever is telling them this to give the name and contact for their manager or whoever is responsible for resolving such a failure by the 'Digital Help sic Scheme'. Failing that, a trip to the local MP surgery may invoke a letter that will awaken the innocents involved. Alternatively, ask the local CAB to help unblock the relevant pipe of compentence. The clues here may be in the name of the 'Scheme'... Slainte, Jim -- Please use the address on the audiomisc page if you wish to email me. Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm Armstrong Audio http://www.audiomisc.co.uk/Armstrong/armstrong.html Audio Misc http://www.audiomisc.co.uk/index.html |
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#6
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In article
s.com, jgharston scribeth thus jgharston wrote: Thanks for the advice from everybody, I'm currently waiting for Digital Help Scheme to get back to me to arrange an aerial installation. They've replied and said that as Ken's receiving 16 channels he's not entitled to an aerial installation. Makes no difference that the channels he receives are constantly breaking up into square boxes and the sound stutters constantly, the box has found 16 channels, end of argument. JGH Jeezzz don't some real clueless prats get involved in these things!.. -- Tony Sayer |
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#7
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On Saturday, June 25th, 2011 at 11:20:09h +0100, Tony Sayer wrote:
In article s.com, jgharston scribeth thus They've replied and said that as Ken's receiving 16 channels he's not entitled to an aerial installation. Makes no difference that the channels he receives are constantly breaking up into square boxes and the sound stutters constantly, the box has found 16 channels, end of argument. JGH don't some real clueless prats get involved in these things!.. Err no. You do not seem to understand that if they do an installation of an antenna that will severely impact the profit that they are making. So a truly clued up person will supply a pretty good excuse as to why they are not obligated to install an antenna. Remember the employees of the company providing the digital help scheme have to answer to their managers who want their bonuses and of course to the stockholders who want the maximum return on their investment. |
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#8
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tony sayer wrote:
In article s.com, jgharston scribeth thus jgharston wrote: Thanks for the advice from everybody, I'm currently waiting for Digital Help Scheme to get back to me to arrange an aerial installation. They've replied and said that as Ken's receiving 16 channels he's not entitled to an aerial installation. Makes no difference that the channels he receives are constantly breaking up into square boxes and the sound stutters constantly, the box has found 16 channels, end of argument. JGH Jeezzz don't some real clueless prats get involved in these things!.. All these schemes (Channel Four, Channel Five, OnDigital, now Digital UK) used or use subcontractors and the quality is extremely variable. At present we are having many difficulties with our social housing contracts. People are going in and handing out some ludicrously bad advice, and also slagging off our systems unjustifiably. Bill |
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#9
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"jgharston" wrote in message
... jgharston wrote: Thanks for the advice from everybody, I'm currently waiting for Digital Help Scheme to get back to me to arrange an aerial installation. They've replied and said that as Ken's receiving 16 channels he's not entitled to an aerial installation. Makes no difference that the channels he receives are constantly breaking up into square boxes and the sound stutters constantly, the box has found 16 channels, end of argument. JGH One of the things that they rely upon heavily is that Tx power is going up considerably at DSO - Crosspool goes from the current 50W to 1KW which will give a signal voltage increase of something over 4 times which ought to clear the pixelation. However you do have a claim against the Digital Help Scheme as to say that if you can receive three muxes it is enough is not acceptable when the Tx you are using is radiating six! Furthermore three of the six muxes are and will be in aerial group B where existing analogue transmissions are in group A, so a wideband aerial will become mandatory. You say that Ken has line of sight to Crosspool but from which direction? Crosspool has directional signals to avoid interference from other sites. Maybe he should be using a different transmitter? -- Woody harrogate three at ntlworld dot com |
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#10
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On Sat, 25 Jun 2011 11:21:05 -0700 (PDT), Owain
wrote: However the Freeview isn't as good after analogue switch-off as before. Why not? -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
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