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#21
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On Mon, 08 Nov 2010 21:35:31 +0000, Mike Henry
wrote: In , Nick Le Lievre wrote: Loads of people warned me about their cowboyesque installation of the dish so I am not surprised this has happened That's a nice attempt to re-write history, but it won't happen that easily. At the time, you put effort into defending their shoddy work and brushing aside the advice being posted here. My impression was that Nick was nervous, even timid, about confronting the powers-that-be particularly since he would have been challenging them on the basis of second-hand information from unknown people in this newsgroup. I could be wrong (apologies if I am) but I seem to remember Nick making comments some time ago that suggested that for health reasons he might not have the mental stamina to enter into a prolonged argie-bargie. -- Peter Duncanson (in uk.tech.digital-tv) |
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#22
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"Nick Le Lievre" wrote in message
... I have been having trouble with certain Satellite channels, I was compiling a list of those which either breakup or say no Satellite signal being received then all of a sudden every channel now says no Satellite signal being received. Web sites such as: http://www.lyngsat.com/28east.html http://www.satbeams.com/channels?position=028 will tell you which satellites your channels are coming from. They also show the frequency and polarity. Using this information you may (should) be able to work out what the channels that you are not receiving very well have in common. The Astra 2 satellites at 28.2E are in a slightly different position from Eurobird 1 which is at 28.5E If a dish is not correctly aligned it may be that either all the Eurobird channels or all the Astra channels are weak. If there are problems with say all the Vertical channels or all the higher frequency channels then the problem is more likely to reside with the LNB or the receiver or maybe the cabling. -- Michael Chare |
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#23
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On Mon, 08 Nov 2010 23:09:33 +0000, Peter Duncanson wrote:
I could be wrong (apologies if I am) but I seem to remember Nick making comments some time ago that suggested that for health reasons he might not have the mental stamina to enter into a prolonged argie-bargie. Is it possible that the installers took advantage of this and so did not properly fit the downlead cable in trunking nor install wallplates, as well as leaving such a mess (the drilling detritus) all over his floor? I wonder if his neighbor were also treated to such poor workmanship? |
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#24
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Doctor D wrote:
"Nick Le Lievre" wrote in message ... I have been having trouble with certain Satellite channels, I was compiling a list of those which either breakup or say no Satellite signal being received then all of a sudden every channel now says no Satellite signal being received. Here is the list of channels that had issues when I had a picture on certain channels (note it is not exhaustive as they completely went off before I finished) Is it hammering down with rain with you? IIRC your signal levels were not brilliant and you may be suffering rain fade and it will come back when the rain calms down. Or the dish has moved in high wind. It was a pretty crap installation to start with wasn't it? Bill |
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#25
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Peter Duncanson wrote:
On Mon, 08 Nov 2010 21:35:31 +0000, Mike Henry wrote: In , Nick Le Lievre wrote: Loads of people warned me about their cowboyesque installation of the dish so I am not surprised this has happened That's a nice attempt to re-write history, but it won't happen that easily. At the time, you put effort into defending their shoddy work and brushing aside the advice being posted here. My impression was that Nick was nervous, even timid, about confronting the powers-that-be particularly since he would have been challenging them on the basis of second-hand information from unknown people in this newsgroup. I could be wrong (apologies if I am) but I seem to remember Nick making comments some time ago that suggested that for health reasons he might not have the mental stamina to enter into a prolonged argie-bargie. In that case he should find a representative. That's normal practice. Apart from anything else he is not the customer of these people; he is the resident or tenant and that's all. He has no contractual relationship with the installers, except possibly regarding the (very dodgy and irregular sounding) deal regarding the downleads. He should complain to his landlord or property manager and let them sort it out. Are there other residents in the block who use satellite. Nick should talk to them. Ideally he needs to find a neighbour with a confident manner and a record of dealing with these matters. Anyway, the symptoms he describes are absolutely typical of a dish that's been incompetently installed, is a bit off beam, and is moving around in the wind. Because we work for a company that manages a lot of flats that all had TV systems done by a very bad firm I am familiar with this situation to the point of utter carpet-biting boggle-eyed boredom. Bill |
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#26
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Michael Chare wrote:
"Nick Le Lievre" wrote in message ... I have been having trouble with certain Satellite channels, I was compiling a list of those which either breakup or say no Satellite signal being received then all of a sudden every channel now says no Satellite signal being received. Web sites such as: http://www.lyngsat.com/28east.html http://www.satbeams.com/channels?position=028 will tell you which satellites your channels are coming from. They also show the frequency and polarity. Using this information you may (should) be able to work out what the channels that you are not receiving very well have in common. The Astra 2 satellites at 28.2E are in a slightly different position from Eurobird 1 which is at 28.5E If a dish is not correctly aligned it may be that either all the Eurobird channels or all the Astra channels are weak. If there are problems with say all the Vertical channels or all the higher frequency channels then the problem is more likely to reside with the LNB or the receiver or maybe the cabling. The movement of a badly fixed dish in the wind must be an order of magnitude more than the difference between the correct alignments for the different satellites in the cluster. Using a 65cm dish it is difficult to discriminate between the satellites. A big factor affecting the loss of reception when a dish is misaligned or loose is co-channel interference from satellites in other orbital slots. The angle subtended here is far far more than that between the satellites in the same cluster. If you sit for a while and look at the analyser screen when monitoring a misaligned and/or loose dish you will see the muxes from your wanted satellite group wax and wane, and occasionally a different group will make a brief appearance. When it isn't windy and there are complaints of poor reception it is quite common to see signals from 'other' orbital slots lurking in the background. Since the relationship between the frequencies and polarisations used at the different slots is unpredictable the effects on the different channels is also unpredictable. Bill |
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#27
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On Mon, 08 Nov 2010 21:04:32 +0000, Nick Le Lievre
wrote: Loads of people warned me about their cowboyesque installation of the dish so I am not surprised this has happened hopefully they will make an effort to put it right but I expect they will just realign it and be off. Several people told you so, but you chose to ignore them. Serves you right for defending the cowboys. |
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#28
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On Tue, 09 Nov 2010 07:35:38 +0000, Mike Henry
wrote: In , Nick Le Lievre wrote: On 08/11/2010 21:35, Mike Henry wrote: , Nick Le Lievre wrote: Loads of people warned me about their cowboyesque installation of the dish so I am not surprised this has happened That's a nice attempt to re-write history, but it won't happen that easily. At the time, you put effort into defending their shoddy work and brushing aside the advice being posted here. I just wanted to give them the benefit of the doubt There was no doubt. You posted the proof yourself in those pictures. If I've understood Nick's comments previously he is an end user more than a customer. I think he lives in public-sector accomodation. The TV distribution system for all such sccomodation in Jersey has been changed leading up to DSO. It is the government that has made the strategic decisions and employed the people/companies that have done the work. Nick's, and his neighbours', involvement seems to have been limited to choosing which of the officially offered services to use. -- Peter Duncanson (in uk.tech.digital-tv) |
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#29
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On 09/11/2010 02:12, Paul Ratcliffe wrote:
On Mon, 08 Nov 2010 21:04:32 +0000, Nick Le Lievre wrote: Loads of people warned me about their cowboyesque installation of the dish so I am not surprised this has happened hopefully they will make an effort to put it right but I expect they will just realign it and be off. Several people told you so, but you chose to ignore them. Serves you right for defending the cowboys. Like has been said I am not the customer, it was the states of jersey who chose the contractor and I had no say in it. If I had been responsible for choosing these guys and not confronting them about their workmanship then more fool me. |
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#30
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"Nick Le Lievre" wrote in message ... On 08/11/2010 22:18, J G Miller wrote: On Mon, 08 Nov 2010 21:24:56 +0000, Nick Le Lievre wrote: and secondly I only paid to be connected 2 months ago so should have some sort of warranty. Did the company issue some sort of warranty? What does Jersey law say about how long a piece of workmanship has to stay functional? If they try to charge me something then I will not pay it and take it up with the Citizens Advice Bureau. Invoke the Clameur de haro! |
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