Sony TV sets with 'f' connector but no sat tuner

The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.

Bill

" wrote in message
...
The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.


Certainly is.
On my TV sets you can see 'knock out' pieces on the backs to where extra
sockets would appear on more featured models, but never have I seen an
actual non working socket.
Regards
David

wrote:
The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.

Bill

What's the model number? It's very unusual for a maker to add
unnecessary parts.

--
Adrian

On May 24, 4:28*pm, Adrian wrote:
wrote:
The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.

Bill

What's the model number? It's very unusual for a maker to add
unnecessary parts.

--
Adrian
It's KDL-37V58XX according to the instructions and 37V5810 on the back
of the set. The instructions make no mention of Freesat.
Serial 4001909
Date : 10/2009.

Bill

" wrote in
message
...
On May 24, 4:28 pm, Adrian wrote:
wrote:
The customer had bought a new Sony TV set, then found there
was no DTT
where he lived. Over the phone I suggested Freesat. He had a
look at
the back of the set and it had an 'f' input with a satellite
symbol.
But it didn't have a satellite tuner! There's no suggestion
that he'd
been mislead because the set wasn't sold as having Freesat,
but it's
one to watch out for.

Bill

What's the model number? It's very unusual for a maker to add
unnecessary parts.

--
Adrian
It's KDL-37V58XX according to the instructions and 37V5810 on the
back
of the set. The instructions make no mention of Freesat.
Serial 4001909
Date : 10/2009.

Bill



According to the Sony web site (Google is your friend) it DOES
have Freesat.....

http://www.sony.co.uk/product/t32-v-series/kdl-37v5810


--
Woody

harrogate three at ntlworld dot com

"Woody" wrote in message
...
" wrote in message
...
On May 24, 4:28 pm, Adrian wrote:
wrote:
The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.

Bill

What's the model number? It's very unusual for a maker to add
unnecessary parts.

--
Adrian
It's KDL-37V58XX according to the instructions and 37V5810 on the back
of the set. The instructions make no mention of Freesat.
Serial 4001909
Date : 10/2009.

Bill



According to the Sony web site (Google is your friend) it DOES have
Freesat.....

http://www.sony.co.uk/product/t32-v-series/kdl-37v5810



Manual
http://pdf.crse.com/manuals/4159943121.pdf
Page 6 Satellite Tuning.
Regards
David

wrote:
On May 24, 4:28 pm, Adrian wrote:
wrote:
The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.
Bill
What's the model number? It's very unusual for a maker to add
unnecessary parts.

--
Adrian
It's KDL-37V58XX according to the instructions and 37V5810 on the back
of the set. The instructions make no mention of Freesat.
Serial 4001909
Date : 10/2009.

Bill

Page 20 of the use manual says, TV system says Satellite DVB-S/DVB-S2

--
Adrian

On May 24, 7:05*pm, Adrian wrote:
wrote:
On May 24, 4:28 pm, Adrian wrote:
wrote:
The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.
Bill
What's the model number? It's very unusual for a maker to add
unnecessary parts.

--
Adrian
It's KDL-37V58XX according to the instructions and 37V5810 on the back
of the set. The instructions make no mention of Freesat.
Serial 4001909
Date : 10/2009.

Bill

Page 20 of the use manual says, TV system says Satellite DVB-S/DVB-S2

--
Adrian- Hide quoted text -

- Show quoted text -

Yes, the problem is that satellite doesn't appear as an option in the
'source' menu. We now suspect that a factory reset and/or a re-tune
WITH A DISH CONNECTED is required.

Bill

wrote:
On May 24, 7:05 pm, Adrian wrote:
wrote:
On May 24, 4:28 pm, Adrian wrote:
wrote:
The customer had bought a new Sony TV set, then found there was no DTT
where he lived. Over the phone I suggested Freesat. He had a look at
the back of the set and it had an 'f' input with a satellite symbol.
But it didn't have a satellite tuner! There's no suggestion that he'd
been mislead because the set wasn't sold as having Freesat, but it's
one to watch out for.
Bill
What's the model number? It's very unusual for a maker to add
unnecessary parts.
--
Adrian
It's KDL-37V58XX according to the instructions and 37V5810 on the back
of the set. The instructions make no mention of Freesat.
Serial 4001909
Date : 10/2009.
Bill
Page 20 of the use manual says, TV system says Satellite DVB-S/DVB-S2

--
Adrian- Hide quoted text -

- Show quoted text -

Yes, the problem is that satellite doesn't appear as an option in the
'source' menu. We now suspect that a factory reset and/or a re-tune
WITH A DISH CONNECTED is required.

Bill

You have to press 'digital' twice on the remote control.

--
Adrian (Owned by Bagheera & Shadow)
Cats leave pawprints on your heart
http://community.webshots.com/user/clowderuk

On Mon, 24 May 2010 11:59:45 -0700 (PDT), "
wrote:

Yes, the problem is that satellite doesn't appear as an option in the
'source' menu. We now suspect that a factory reset and/or a re-tune
WITH A DISH CONNECTED is required.

Bill


Bill's starting to sound like one of his own customers.

G.