Humax HDR-FOX T2 Preview

http://www.pocket-lint.com/news/3317...humux-hdrfoxt2

Ouch, £349

On Tue, 18 May 2010 19:22:04 +0100, Paul_Jones
wrote:

http://www.pocket-lint.com/news/3317...humux-hdrfoxt2

Ouch, £349

Something I'd like to have since I imagine watching recorded TV is SD
after buying an HD receiver would be a bit of a let-down.

However, before buying anything from Humax I would want reassurance
that after taking the money they can be relied on to continue to
support the product. See the earlier threads on the 9200T.

On Tue, 18 May 2010 19:45:39 +0100, Scott
wrote:

On Tue, 18 May 2010 19:22:04 +0100, Paul_Jones
wrote:

http://www.pocket-lint.com/news/3317...humux-hdrfoxt2

Ouch, £349

Something I'd like to have since I imagine watching recorded TV is SD
after buying an HD receiver would be a bit of a let-down.

However, before buying anything from Humax I would want reassurance
that after taking the money they can be relied on to continue to
support the product. See the earlier threads on the 9200T.

Yes, I have been an active poster in the Humax threads

I was ready to give them the brush off but it appears they are going to
come good.

The price is a bit higher than I like but I know I will end up buying it
(so long as the initial reviews are positive).

"Scott" wrote in message
...

However, before buying anything from Humax I would want reassurance
that after taking the money they can be relied on to continue to
support the product. See the earlier threads on the 9200T.

To be fair to them, I think this might have been a particularly tough
problem to fix. And to their credit they have. I'm trialling 1.00.22,
which has the fix for slow responsiveness and locking up, along with the
cached programme guide.

So far it is working perfectly (although they don't seem to have fixed my
pet bug - the intermittent jump forward and jump back responses when
chase-playing).

Interestingly, the guide still takes quite a while to populate, even though
cached. Somewhere between 45s and a minute, as far as I can tell.
Obviously they are reading it in from the disk *very* slowly, which suggests
the processor loading is still pretty critical.

SteveT

"Scott" wrote in message
...
On Tue, 18 May 2010 19:22:04 +0100, Paul_Jones
wrote:

http://www.pocket-lint.com/news/3317...humux-hdrfoxt2

Ouch, £349

Something I'd like to have since I imagine watching recorded TV is SD
after buying an HD receiver would be a bit of a let-down.

However, before buying anything from Humax I would want reassurance
that after taking the money they can be relied on to continue to
support the product. See the earlier threads on the 9200T.

How many other manufacturers provide the level of software support that
Humax do on kit that's no longer on sale?

I'll be buying one to replace my 9200t when we get closer to HDTV in my
region

--
Alex

"Dr Zoidberg" wrote in message
...

How many other manufacturers provide the level of software support that
Humax do on kit that's no longer on sale?

Well, the 9200 is only two years out of sale (my friends bought one direct
from Humax a couple of years ago). So for it to stop working permanently
would be pretty outrageous from their point of view.

If Humax left it unfixed I suspect they'd be verging on the edge of various
consumer protection laws. Certainly they would have tarnished their name
very badly.

But that aside, I've found Humax to be MUCH better than other suppliers in
this respect. After all, they retrospectively upgraded all our 9200s to
Freeview+, which was pretty good.

SteveT

"Steve Thackery" wrote in message
...

"Dr Zoidberg" wrote in message
...

How many other manufacturers provide the level of software support that
Humax do on kit that's no longer on sale?

Well, the 9200 is only two years out of sale (my friends bought one direct
from Humax a couple of years ago). So for it to stop working permanently
would be pretty outrageous from their point of view.

I don't think they stopped working , just behaved badly , and that was as a
result of a broadcasting change made years after they ceased production.
There's plenty of manufacturers that would have just washed their hands of
the problem, and that includes several name brands.

If Humax left it unfixed I suspect they'd be verging on the edge of
various consumer protection laws. Certainly they would have tarnished
their name very badly.

Again , I think legally they would be fine though I agree it would have hurt
their reputation as makers of some of the best receivers on the market.


But that aside, I've found Humax to be MUCH better than other suppliers in
this respect. After all, they retrospectively upgraded all our 9200s to
Freeview+, which was pretty good.

Yep. They have certainly become my preferred option for future purchases.
--
Alex

On Tue, 18 May 2010 23:15:21 +0100, "Steve Thackery"
wrote:

Interestingly, the guide still takes quite a while to populate, even though
cached. Somewhere between 45s and a minute, as far as I can tell.
Obviously they are reading it in from the disk *very* slowly, which suggests
the processor loading is still pretty critical.

Same here but it also took a few hours for the EPG to *fully* populate.
I updated yesterday evening and Saturday night for ITV was still not
populated fully after 4 hours. Was Ok when I checked again in the
morning and seems OK now. Though I never shut mine down and rarely
remember to put it into standby.

I don't think they stopped working , just behaved badly , and that was as
a result of a broadcasting change made years after they ceased production.
There's plenty of manufacturers that would have just washed their hands of
the problem, and that includes several name brands.

I would add a word on two other brands. The "channel number" changes about
a year ago hit my neighbours and the results were variable:

Ferguson - retransmitted their fix for this within days so one happy
neighbour.

Sagem - sadly my other neighbour had somehow forgotten to upgrade and the
entire box stopped working completely. Despite there being a serial port
built into this box (but "hidden"), there was no way to upgrade it and Sagem
weren't transmitting the upgrade anyway. Small grey doorstep anyone?

That serial port on the back of the Humax is a very vitalpiece of kit in my
mind.

Paul DS.

"Dr Zoidberg" wrote in message
...

"Steve Thackery" wrote in message
...

"Dr Zoidberg" wrote in message
...

How many other manufacturers provide the level of software support that
Humax do on kit that's no longer on sale?

Well, the 9200 is only two years out of sale (my friends bought one
direct from Humax a couple of years ago). So for it to stop working
permanently would be pretty outrageous from their point of view.

I don't think they stopped working , just behaved badly , and that was as
a result of a broadcasting change made years after they ceased production.
plenty of manufacturers that would have just washed their hands of the
problem, and that includes several name brands.

If Humax left it unfixed I suspect they'd be verging on the edge of
various consumer protection laws. Certainly they would have tarnished
their name very badly.

Again , I think legally they would be fine though I agree it would have
hurt their reputation as makers of some of the best receivers on the
market.



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Also don't forget that they obviously wouldn't want to alienate or lose the
support of their existing UK (retail and trade) outlets, a friend in the
trade was recently told by an employee of a local John Lewis, that they
'have had their fair share of grief over this particular problem', that's
why IMV it's almost inconceivable to believe that they wouldn't be doing
everything in their power to try to satisfactorily resolve the situation as
quickly as possible, whatever the cost.


|


But that aside, I've found Humax to be MUCH better than other suppliers
in this respect. After all, they retrospectively upgraded all our 9200s
to Freeview+, which was pretty good.

Yep. They have certainly become my preferred option for future purchases.