anyone use cable tv ? (picture freezing)

We've recently got Telewest^HBlueyonder^HVirgin installed, and we don't
tend to watch much of a variety of channels so can't confirm whether
it's all-or-one with this issue, but FX seems to be suffering from
regular picture freezes for 3-5 seconds, both during shows and adverts.

Anyone else seeing this, or is it time to call them back out ?

TIA :-)

do you have the VM newsgroups set up? there are support groups for
these things, as well as groups for customers.
try reporting the possible fault in
virginmedia.support.tv
and there may be folks aware of the problem in
virginmedia.discussion.tv

I use eternal-september (formerly motzarella) for usenet, I didn't know
VM bothered with newsgroups - they certainly didn't when I used them ~10
years or so ago :-}

There's a couple of them set up via that, but not the vm.support.tv :-(

In ,
phoenixbbs opined loudly:
do you have the VM newsgroups set up? there are support groups for
these things, as well as groups for customers.
try reporting the possible fault in
virginmedia.support.tv
and there may be folks aware of the problem in
virginmedia.discussion.tv

I use eternal-september (formerly motzarella) for usenet, I didn't
know VM bothered with newsgroups - they certainly didn't when I used
them ~10 years or so ago :-}

There's a couple of them set up via that, but not the vm.support.tv
:-(

use " text.news.virginmedia.com" as your NG host
--
Yddap
VM (Ex-BY) User

"phoenixbbs" wrote in message
...
We've recently got Telewest^HBlueyonder^HVirgin installed, and we don't
tend to watch much of a variety of channels so can't confirm whether
it's all-or-one with this issue, but FX seems to be suffering from
regular picture freezes for 3-5 seconds, both during shows and adverts.

Anyone else seeing this, or is it time to call them back out ?
TIA :-)

Short answer, sounds like low signal strength.

Call them out, they'll stick a meter on the end of your cable

Steve Terry
--
Get a free Three 3pay Sim with £2 bonus after £10 top up
http://freeagent.three.co.uk/stand/view/id/5276

Short answer, sounds like low signal strength.
Call them out, they'll stick a meter on the end of your cable

Cheers - they had problems getting a signal at all off the phone
cable, although they put it down to being their equipment being
crap...

"Paul Heslop" wrote in message
...
phoenixbbs wrote:

do you have the VM newsgroups set up? there are support
groups for
these things, as well as groups for customers.
try reporting the possible fault in
virginmedia.support.tv
and there may be folks aware of the problem in
virginmedia.discussion.tv

I use eternal-september (formerly motzarella) for usenet, I
didn't know
VM bothered with newsgroups - they certainly didn't when I
used them ~10
years or so ago :-}

There's a couple of them set up via that, but not the
vm.support.tv :-(

VM is just blueyonder and NTL, mainly the infrastructure seems
to be
ex blueyonder stuff. I'm not very tech savvy so I hope someone
can
jump in here and help




How can it be ex-Blueyonder in former NTL areas? Think about it!

As for the telephone being a problem, that is a seperate issue as
the telephone runs on it's own cable and has no connection to the
broadband whatsoever.

If the OP is more than about 50m from the serving street cab then
upgrading to a thicker cable will probably cure the problem - it
did for me. There is also a question of the type of cable box
fitted: if it is an earlier Pace or Grundig, they were not
designed to use the higher frequencies that are now present due
to the increase in the overall number of channels. My Pace was
replaced with a Samsung and it has never blinked since.

Final thought: check that there is no attenuator fitted - a small
box about 8mm sq and 30mm long with a fixed F-plug on one end and
socket on the other, usually fitted to the input socket on the
back of the box. If there is, remove that first and see if it has
any effect. If the pixelation gets worse it is just possible the
box may be bieng overloaded.


--
Woody

harrogate three at ntlworld dot com

Actually you are wrong Paul. NTL merged with Telewest and were
the dominant partner - they were three times the size of
Telewest. On paper NTL took over Telewest. I was an NTL employee
for nearly a decade until we were sold off just before the mix.

VM is just a marketing name, albeit the call centre in
Peterborough is ex Virgin.

Ex Comcast -as was- surely?..

The business interface is branded as
NTL-Telewest - which is the name of the owning company.

The point I was making is that the infrastructure is not 'mainly
Blueyonder stuff' as quoted earlier. In fact, given that NTL were
three times the size of Telewest the majority of the
infrastructure, by definition, must be ex NTL?

Yes it was..well my mate who has worked for them since they were
invented sez so ..So he must be right..



--
Tony Sayer