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No channels since switchover



 
 
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  #1  
Old December 5th 09, 08:37 PM posted to uk.tech.digital-tv
jj[_2_]
external usenet poster
 
Posts: 6
Default No channels since switchover

Wonder if anyone can help ?

Since the Winter Hill switchover my parents IDTV receives no channels
whatsoever (picks up 4 but no signal on any of them). Problems first started
after the Nov. re-tune when all the BBC channels disappeared, other channels
were fine. After this weeks re-tune now no channels at all.

It's a Panasonic TX 32DT2 quintrix, there is no option for a manual tune and
the factory re-set and automatic search have'nt worked. I suspect the set it
not compatible with the new signal standard being broadcast. Other than
connecting a digibox is there any way to get the set to pick up the digital
broadcast ?

Should mention there is a Humax 9150T connected to the set and this works
fine, as do all the other sets and boxes in the house.


  #2  
Old December 5th 09, 09:21 PM posted to uk.tech.digital-tv
David Perry
external usenet poster
 
Posts: 11
Default No channels since switchover


"jj" wrote in message
m...
Wonder if anyone can help ?

There is a helpline which has been advertised for 12months for thick
and lazy people to use. The people will go through a step by step
guide of how to retune or replace channels on most makes of TV.
Please note you must plug the TV in and switch it on.
The digital standard has not changed, only the frequencies of each
multiplex at Winter Hill. They have been moved to cover the upper
part of the band were the analogue channels once lived. That is why
there was no need for people to buy new aerials, group C/D is OK.
Unfortunately that didn't stop the rip-off cowboy aerial fitters who made
a lot of money from daft people.
There is a difference between replace channels and retune, you are
selecting the wrong one. You need to phone the help line if you can't
figure it out for yourself.
Lots of idiots phoned radio station phone-in shows on 2nd December
and during the early hours of 3rd December to ask what was
happening as their TVs had gone off. It's all been advertised for the
past 12months regularly and was even mentioned 9 years ago.


  #3  
Old December 5th 09, 09:42 PM posted to uk.tech.digital-tv
Mark Carver
external usenet poster
 
Posts: 6,528
Default No channels since switchover

jj wrote:
Wonder if anyone can help ?

Since the Winter Hill switchover my parents IDTV receives no channels
whatsoever (picks up 4 but no signal on any of them). Problems first started
after the Nov. re-tune when all the BBC channels disappeared, other channels
were fine. After this weeks re-tune now no channels at all.

It's a Panasonic TX 32DT2 quintrix, there is no option for a manual tune and
the factory re-set and automatic search have'nt worked. I suspect the set it
not compatible with the new signal standard being broadcast. Other than
connecting a digibox is there any way to get the set to pick up the digital
broadcast ?


Sounds as if your TV is not compatible with the 8k COFDM standard, that is
being used as DSO hits each transmitter. You need to contact Panasonic, but
it's unlikely anything can be done, other than, as you suggest, connecting an
external box to the TV.


--
Mark
Please replace invalid and invalid with gmx and net to reply.

www.paras.org.uk
  #4  
Old December 5th 09, 09:45 PM posted to uk.tech.digital-tv
Mark Carver
external usenet poster
 
Posts: 6,528
Default No channels since switchover

David Perry wrote:
"jj" wrote in message
m...
Wonder if anyone can help ?

There is a helpline which has been advertised for 12months for thick
and lazy people to use. The people will go through a step by step
guide of how to retune or replace channels on most makes of TV.
Please note you must plug the TV in and switch it on.


The digital standard has not changed,


It has I'm afraid, at Winter Hill it's gone from 2k COFDM to 8k, many early
DTT receivers are incapable of receiving 8k. Check *your* facts before giving
duff advice, in your incredibly rude and unhelpful manner.


--
Mark
Please replace invalid and invalid with gmx and net to reply.

www.paras.org.uk
  #5  
Old December 5th 09, 10:05 PM posted to uk.tech.digital-tv
Alan[_4_]
external usenet poster
 
Posts: 427
Default No channels since switchover

In message , jj
wrote
Wonder if anyone can help ?

Since the Winter Hill switchover

It's a Panasonic TX 32DT2 quintrix,


The bad news list is at
http://www.digitaluk.co.uk/__data/as...57/for_website
_2K_only_models_ex_volumes_revised-15_Sept_09.pdf


--
Alan
news2009 {at} admac {dot} myzen {dot} co {dot} uk
  #6  
Old December 6th 09, 04:53 AM posted to uk.tech.digital-tv
jj[_2_]
external usenet poster
 
Posts: 6
Default No channels since switchover

The bad news list is at
http://www.digitaluk.co.uk/__data/as...57/for_website
_2K_only_models_ex_volumes_revised-15_Sept_09.pdf


--
Alan
news2009 {at} admac {dot} myzen {dot} co {dot} uk


Not Found.
The requested URL /__data/assets/pdf_file/0015/21057/for_website was not
found on this server.


  #7  
Old December 6th 09, 10:12 AM posted to uk.tech.digital-tv
Brian Gaff
external usenet poster
 
Posts: 7,824
Default No channels since switchover

Ah, do tell me which customer service team you work with and I'll avoid them
like the plague..
Your first name is not Basil by any chance is it? grin.

Brian

--
Brian Gaff -
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!
"David Perry" wrote in message
...

"jj" wrote in message
m...
Wonder if anyone can help ?

There is a helpline which has been advertised for 12months for thick
and lazy people to use. The people will go through a step by step
guide of how to retune or replace channels on most makes of TV.
Please note you must plug the TV in and switch it on.
The digital standard has not changed, only the frequencies of each
multiplex at Winter Hill. They have been moved to cover the upper
part of the band were the analogue channels once lived. That is why
there was no need for people to buy new aerials, group C/D is OK.
Unfortunately that didn't stop the rip-off cowboy aerial fitters who made
a lot of money from daft people.
There is a difference between replace channels and retune, you are
selecting the wrong one. You need to phone the help line if you can't
figure it out for yourself.
Lots of idiots phoned radio station phone-in shows on 2nd December
and during the early hours of 3rd December to ask what was
happening as their TVs had gone off. It's all been advertised for the
past 12months regularly and was even mentioned 9 years ago.




  #8  
Old December 6th 09, 11:27 AM posted to uk.tech.digital-tv
Woody[_3_]
external usenet poster
 
Posts: 929
Default No channels since switchover

"Mark Carver" wrote in message
...
jj wrote:
Wonder if anyone can help ?

Since the Winter Hill switchover my parents IDTV receives no
channels whatsoever (picks up 4 but no signal on any of them).
Problems first started after the Nov. re-tune when all the BBC
channels disappeared, other channels were fine. After this
weeks re-tune now no channels at all.

It's a Panasonic TX 32DT2 quintrix, there is no option for a
manual tune and the factory re-set and automatic search
have'nt worked. I suspect the set it not compatible with the
new signal standard being broadcast. Other than connecting a
digibox is there any way to get the set to pick up the digital
broadcast ?


Sounds as if your TV is not compatible with the 8k COFDM
standard, that is being used as DSO hits each transmitter. You
need to contact Panasonic, but it's unlikely anything can be
done, other than, as you suggest, connecting an external box to
the TV.




If that's the case how has he been watching the independent
channels as they have been 8K from day one?



--
Woody

harrogate three at ntlworld dot com


  #9  
Old December 6th 09, 11:36 AM posted to uk.tech.digital-tv
Mark Carver
external usenet poster
 
Posts: 6,528
Default No channels since switchover

Woody wrote:

If that's the case how has he been watching the independent
channels as they have been 8K from day one?


No they haven't ! You're getting confused with 16QAM and 64QAM, a totally
different kettle of fish.

8k COFDM transmissions have only started in the UK as DSO hits each
transmitter. All pre DSO transmissions whether 16 or 64QAM are, and always
have been since 1998 2k.

--
Mark
Please replace invalid and invalid with gmx and net to reply.

www.paras.org.uk
  #10  
Old December 6th 09, 01:03 PM posted to uk.tech.digital-tv
[email protected]
external usenet poster
 
Posts: 867
Default No channels since switchover

On Dec 6, 10:36*am, Mark Carver wrote:
Woody wrote:
If that's the case how has he been watching the independent
channels as they have been 8K from day one?


No they haven't ! * You're getting confused with 16QAM and 64QAM, a totally
different kettle of fish.

8k COFDM transmissions have only started in the UK as DSO hits each
transmitter. All pre DSO transmissions whether 16 or 64QAM are, and always
have been since 1998 2k.

--
Mark


It was with fear and trepidation that I tried my Number One Analyser
on the Winter Hill 8k signals, since it had never seen 8k before. It
worked! Incidentally it's a fine novelty having perfect reception here
from Winter Hill! In the analogue days the signals were barely
useable. OK, I'm exagerating when I say perfect -- there are CCI
issues, but the field strength is adequate.

Bill
 




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