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Aren't Sky installers wonderful people?



 
 
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  #11  
Old November 29th 09, 05:39 PM posted to uk.tech.digital-tv
Jef Roe
external usenet poster
 
Posts: 24
Default Aren't Sky installers wonderful people?


"Bill" wrote in message
...
In message , Jef Roe
writes

a trip to Specsavers for you old chap...


Sorry Jef, I must be missing some point that is obvious to you, but not
me.
Maybe your comment about Specsavers is supposed to enlighten me, it didn't
so if you can manage it could you please say what you mean in as plain
English as possible then I can understand you rather than having to worry
about you feeling that I have eye problems, thank you for your concern
though.


I make comment on the quality of a "professional" Sky install and you come
back asking why I didn't comment on a totally different thread.
Why should I have done/ Is it mandatory to reply to it? As I said, "As I
have no idea as to the cost of installing a dish it would have been a
waste of time."

Then you go on to say "cos you have enough experience of installations to
criticise others.... " Which appears to be a statement rather than a
question. If it was intended as a question then, yes I have enough
experience to recognise a poor installation when I see one and if it was a
statement then what the heck do you know of my experience?? Do you know
me?


--
Bill


I know you need glasses...


  #12  
Old November 29th 09, 05:42 PM posted to uk.tech.digital-tv
Jef Roe
external usenet poster
 
Posts: 24
Default Aren't Sky installers wonderful people?


"Bill" wrote in message
...
In message , Jef Roe
writes

a trip to Specsavers for you old chap...


Sorry Jef, I must be missing some point that is obvious to you, but not
me.
Maybe your comment about Specsavers is supposed to enlighten me, it didn't
so if you can manage it could you please say what you mean in as plain
English as possible then I can understand you rather than having to worry
about you feeling that I have eye problems, thank you for your concern
though.


I make comment on the quality of a "professional" Sky install and you come
back asking why I didn't comment on a totally different thread.
Why should I have done/ Is it mandatory to reply to it? As I said, "As I
have no idea as to the cost of installing a dish it would have been a
waste of time."

Then you go on to say "cos you have enough experience of installations to
criticise others.... " Which appears to be a statement rather than a
question. If it was intended as a question then, yes I have enough
experience to recognise a poor installation when I see one and if it was a
statement then what the heck do you know of my experience?? Do you know
me?


--
Bill


Sorry, let me explain,

You like to puff your chest out and criticise others work, work that you
have never tried to do yourself, otherwise you would also have know the cost
of such work and therefore replied to Dr Zoid.

Is that clearer.


  #13  
Old November 29th 09, 05:57 PM posted to uk.tech.digital-tv
Bill
external usenet poster
 
Posts: 304
Default Aren't Sky installers wonderful people?

In message , Jef Roe
writes

You like to puff your chest out and criticise others work, work that you
have never tried to do yourself, otherwise you would also have know the cost
of such work and therefore replied to Dr Zoid.

Is that clearer.


Very clear, why didn't you say so in the first place? Rather than being
cryptic?

I didn't answer Dr Zoids question because I have no idea as to current
market prices for such installs.

I do how ever have 30+ years experience of installing radio equipment
and aerials on anything from small buildings, multi storey office blocks
to 150' towers.. This has given me a lot of experience as to how to
securely fit brackets to walls and also to recognise poor quality
connectors and poor quality workmanship when I see it.........

Plus I have installed one or two sat' dishes in my time from basic Sky
up to motorised 2m systems.

Would you like a full CV or are you happy that I do know something of
what I am talking about.

As a point of interest Jef, as you appear so concerned about this
subject, how would you have felt if you had purchased a system from Sky,
or any other professional supplier, and then found the defects that I
saw in the case I mentioned. Do you feel it OK to only use 75% of the
fixing points and to leave connectors in such a condition that given the
first winter they would have corroded and led to poor service?

You are not a Sky installer by any chance are you?





--
Bill
  #14  
Old November 29th 09, 06:29 PM posted to uk.tech.digital-tv
Doctor D
external usenet poster
 
Posts: 863
Default Aren't Sky installers wonderful people?

Bill,

I think "Jef" thinks you're Bill Wright and is having a pop accordingly.

D.
  #15  
Old November 29th 09, 06:34 PM posted to uk.tech.digital-tv
Jef Roe
external usenet poster
 
Posts: 24
Default Aren't Sky installers wonderful people?


"Bill" wrote in message
...
In message , Jef Roe
writes

You like to puff your chest out and criticise others work, work that you
have never tried to do yourself, otherwise you would also have know the
cost
of such work and therefore replied to Dr Zoid.

Is that clearer.


Very clear, why didn't you say so in the first place? Rather than being
cryptic?

I didn't answer Dr Zoids question because I have no idea as to current
market prices for such installs.

I do how ever have 30+ years experience of installing radio equipment and
aerials on anything from small buildings, multi storey office blocks to
150' towers.. This has given me a lot of experience as to how to securely
fit brackets to walls and also to recognise poor quality connectors and
poor quality workmanship when I see it.........

Plus I have installed one or two sat' dishes in my time from basic Sky up
to motorised 2m systems.

Would you like a full CV or are you happy that I do know something of what
I am talking about.

As a point of interest Jef, as you appear so concerned about this subject,
how would you have felt if you had purchased a system from Sky, or any
other professional supplier, and then found the defects that I saw in the
case I mentioned. Do you feel it OK to only use 75% of the fixing points
and to leave connectors in such a condition that given the first winter
they would have corroded and led to poor service?

You are not a Sky installer by any chance are you?





--
Bill


if you do look at Dr Zoid's question and answers especially my honest reply
(£100 from my personal experience) you will see a couple of replies which
are obviously posted by the bob a job boys. In particular the one that
states £25 for a dish, dish hardware, 4 way LNB, clips, cable, connectors,
tape etc off ebay. I cannot imagine that this is top quality schmutter
that's going to last very long, more so the LNB, but who knows, maybe I was
ripped off going to a local satellite parts supplier.

I do know the supplier of my 'kit' ****ed up blaming his son for the errors.
He got ****ed with me when I phoned and said no bolts were included and that
I had received F plugs for CT100 coax but had ordered WF65 cable. He asked
how was he to know the plugs were for the cable I ordered when he could see
(surely as an expert, regularly supplying kits) I had ordered what formed a
kit.

If anything major went wrong with that sky installation then would it not be
a FOC call out to fix it. Unfortunately the installation engineers are balls
to the wall and they most probably have 1 or 2 hours max to install the
system. It's their company and their training that is at fault.

I am not an installation engineer but a precision engineering engineer
(lathes, mills, drills CNC etc), apprenticeship time served, 25 years
workshop served and now on the comp cad/cam design end of it.





  #16  
Old November 29th 09, 06:36 PM posted to uk.tech.digital-tv
Jef Roe
external usenet poster
 
Posts: 24
Default Aren't Sky installers wonderful people?


"Doctor D" wrote in message
o.uk...
Bill,

I think "Jef" thinks you're Bill Wright and is having a pop accordingly.

D.


opps is this not Bill Wright, oh dear. Now he would definitely not have
quoted a price to Dr Zoid.


  #17  
Old November 29th 09, 06:42 PM posted to uk.tech.digital-tv
Bill
external usenet poster
 
Posts: 304
Default Aren't Sky installers wonderful people?

In message , Doctor D
writes
Bill,

I think "Jef" thinks you're Bill Wright and is having a pop accordingly.

D.


I had similar thoughts.
If I was to go to Jefs level perhaps I could suggest that he goes to
Specsavers so that he can read the senders name?
--
Bill
  #18  
Old November 29th 09, 07:00 PM posted to uk.tech.digital-tv
David WE Roberts
external usenet poster
 
Posts: 72
Default Aren't Sky installers wonderful people?

See comments in line.

"Jef Roe" wrote in message
...
snip
if you do look at Dr Zoid's question and answers especially my honest
reply (£100 from my personal experience) you will see a couple of replies
which are obviously posted by the bob a job boys.


I have just posted a reply and I don't consider myself a 'bob a job' boy.
As far as I can tell I have a standard Sky Zone 2 dish, complete with quad
LNB and wall bracket and fixing bolts all for £29.95.
I have supplied cable, connectors and fixings and the job came in under £50.
If a complete install including all parts and 2 hours labour comes in at
£120 then the parts themselves are unlikely to cost more than 25% of the
total.

In particular the one that states £25 for a dish, dish hardware, 4 way LNB,
clips, cable, connectors, tape etc off ebay. I cannot imagine that this is
top quality schmutter that's going to last very long, more so the LNB, but
who knows, maybe I was ripped off going to a local satellite parts
supplier.


Sounds like you were possibly ripped off by your local parts supplier...

I do know the supplier of my 'kit' ****ed up blaming his son for the
errors. He got ****ed with me when I phoned and said no bolts were
included and that I had received F plugs for CT100 coax but had ordered
WF65 cable. He asked how was he to know the plugs were for the cable I
ordered when he could see (surely as an expert, regularly supplying kits)
I had ordered what formed a kit.


.....yep - looks like you were ripped off by your local parts supplier. :-(
When researching before buying I saw essentially the same equipment at much
higher prices.

If anything major went wrong with that sky installation then would it not
be a FOC call out to fix it. Unfortunately the installation engineers are
balls to the wall and they most probably have 1 or 2 hours max to install
the system. It's their company and their training that is at fault.


So you are saying that the Sky engineers are not allowed enough time to do a
professional first time install but are allowed time to come back and fix
the initial faults FOC? As in one of Murphy's laws "There's never time to do
it right, but always time to do it over."?
This does not sound as though a standard Sky install is good value for
money.
This may not be the fault of the installer (?) but whatever, it is not a
sign of a good install.
It sounds as though you are expecting and accepting minor faults as part of
the standard 'quick and nasty' install.
snip

Honestly, if you re-read your post you don't make a very good case for using
a 'professional' installer if you are competent at DIY.
It sounds as though you just had an unfortunate supplier experience.

Cheers

Dave R

  #19  
Old November 29th 09, 07:15 PM posted to uk.tech.digital-tv
David Perry
external usenet poster
 
Posts: 11
Default Aren't Sky installers wonderful people?


"Bill" wrote in message
...
I've often read about people slagging off Sky installers and this posting
is not going to be any different!!!

Yesterday I was helping a friend of mine move house and when I removed his
dish, which had luckily only been up for 3 months I found that one of the
4 fixing bolts had been sheared off when fitted and just pushed back in
the hole. But better still the 4 F plugs were the cheapest twist on ones
that I've ever seen, one of which was also not fully tightened to the LNB.
I gave it 2 more full turns before it tightened. This was quite easy to do
as there was no self amalgamating tape over it. The coax was of an
unknown type but certainly not CT100. The cable entry through the wall
had a nice brown cover plate held to the wall with white mastic that
showed well beyond its edges and the hole had not been sealed.

If I was a cynical sort of person I would say that they were building in
faults and just hoping that the install would last long enough to get past
the warrantee period, but not a lot longer......

Or is it just that they don't care? Or that if you pay peanuts you get
monkeys?

What ever the reasoning it was the naffest job I've seen in a long while.

Can any one reassure me that this was a one off mistake and that Sky
normally do a professional job?
--


Oh not again. Name the installer that completed the job, it will be
on the papers your friend has. I'm amazed Trading Standards haven't
caught up with you yet. Just how many faulty installations to you tell
people they need correcting and how much do you charge them. Is
all or any of this work you do even required?
I might have to find out how many complaints have been made.
After reading some of your posts, your company is one I would avoid.
The word "cowboy" comes to mind.

Bill



  #20  
Old November 29th 09, 07:19 PM posted to uk.tech.digital-tv
David Perry
external usenet poster
 
Posts: 11
Default Aren't Sky installers wonderful people?


"Jef Roe" wrote in message
...

"Bill" wrote in message
...
In message , Jef Roe
writes

I also noticed you did not pass comment of the cost to install a dish
posted
by Dr Zoid a few days ago....why would that be.


No I didn't, very observant of you!
As I have no idea as to the cost of installing a dish it would have been
a waste of time.
Glad that you are paying so much attention to what's being said on here
though, and that you have the time and inclination to question me about
NOT posting, .....why would that be?



--
Bill


cos you have enough experience of installations to criticise others....


He does it to nearly every job he goes to by the sound of it. There
must be a lot of substandard work to go around correcting each week!
None of the companies that have had work corrected are ever named.
That is because it's either a lie to get the job and the work was never
required - or the company will sue.
So, why are companies never named - I think we all know the answer
to that. I also know that one TV series has been doing some research
in to one company - calling them to faultfind and do a few
installations!!!!!
It will be on TV in the new year - some of you might be familiar with the
name of the companies involved.


 




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