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slightly ot The bbc lack of interest..



 
 
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  #1  
Old July 11th 09, 11:41 AM posted to uk.tech.digital-tv
Brian Gaff
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Posts: 7,824
Default slightly ot The bbc lack of interest..

I sent an email to the In Touch program the other day, and got two replies.
One was the auto responder about we may or may not reply stuff, and the
other was a NOT read receipt, to tell me my email was not read by a certain
person. Surely this is not going to do their reputation much good if they
are actually sending out not read confirmation emails?

What are they doing?

Brian

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in the display name may be lost.
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  #2  
Old July 11th 09, 08:15 PM posted to uk.tech.digital-tv
Clive[_4_]
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Posts: 26
Default slightly ot The bbc lack of interest..


"Brian Gaff" wrote in message
om...
I sent an email to the In Touch program the other day, and got two replies.
One was the auto responder about we may or may not reply stuff, and the
other was a NOT read receipt, to tell me my email was not read by a certain
person. Surely this is not going to do their reputation much good if they
are actually sending out not read confirmation emails?

What are they doing?

Brian

--
Brian Gaff -


Most companies switch off their receipts as it clutters up the network.
Even if you got a read receipt, it doesn't mean anyone read the message.
It just means someone clicked on it and then ignored it.


  #3  
Old July 11th 09, 08:20 PM posted to uk.tech.digital-tv
Mark Carver
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Posts: 6,528
Default slightly ot The bbc lack of interest..

Clive wrote:


Most companies switch off their receipts as it clutters up the network.
Even if you got a read receipt, it doesn't mean anyone read the message.
It just means someone clicked on it and then ignored it.


Yes, but that's good enough evidence in our company for someone to be deemed
to have read something, and therefore *should* have acted upon the contents of
that email. Blame culture is alive and kicking in some organisations.

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Mark
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  #4  
Old July 11th 09, 10:23 PM posted to uk.tech.digital-tv
JN
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Posts: 13
Default slightly ot The bbc lack of interest..

On 11/07/09 19:20, Mark Carver wrote:
Clive wrote:


Most companies switch off their receipts as it clutters up the network.
Even if you got a read receipt, it doesn't mean anyone read the message.
It just means someone clicked on it and then ignored it.


Yes, but that's good enough evidence in our company for someone to be
deemed to have read something, and therefore *should* have acted upon
the contents of that email. Blame culture is alive and kicking in some
organisations.

You should obey the watch your back email rules.

Leave your out of office responder on as long as possible (preferably
all day).
Always scan the email subject and sender before moving you cursor
anywhere near it.
If you open it accidently. immediately forward onto someone else
inferring they will deal with (remember to cc the sender).

From an ex corp man.

  #6  
Old July 12th 09, 06:22 PM posted to uk.tech.digital-tv
DubDriver[_2_]
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Posts: 6
Default slightly ot The bbc lack of interest..

"Brian Gaff" wrote in message
om...
I sent an email to the In Touch program the other day, and got two replies.
One was the auto responder about we may or may not reply stuff, and the
other was a NOT read receipt, to tell me my email was not read by a certain
person. Surely this is not going to do their reputation much good if they
are actually sending out not read confirmation emails?

What are they doing?


At the company where I work we use Microsoft Office Outlook, my PC has the
'reading pane' switched on. I am able to read the content in the bottom half
of Outlook by a single-click of the subject, but the item is not treated as
'read' by Outlook unless subject is double-clicked and opens in a new
window. Therefore if I preview the email and then delete it Outlook sends
out a "not read" message! Of course I am not saying that the BBC use Outlook
but it just goes to show that you can't trust a "not read" confirmation is
true.

  #7  
Old July 12th 09, 08:43 PM posted to uk.tech.digital-tv
Mizter T
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Posts: 185
Default slightly ot The bbc lack of interest..


On Jul 12, 7:04*am, "Brian Gaff" wrote:
Well obvious the bbc have a unique system, so you know when you are being
ignored then.


It's all thanks to the unique way that the BBC is funded. ;-)
  #8  
Old July 12th 09, 11:31 PM posted to uk.tech.digital-tv
Paul Ratcliffe
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Posts: 2,371
Default slightly ot The bbc lack of interest..

On Sun, 12 Jul 2009 17:22:58 +0100, DubDriver wrote:

At the company where I work we use Microsoft Office Outlook, my PC has the
'reading pane' switched on. I am able to read the content in the bottom half
of Outlook by a single-click of the subject, but the item is not treated as
'read' by Outlook unless subject is double-clicked and opens in a new
window. Therefore if I preview the email and then delete it Outlook sends
out a "not read" message! Of course I am not saying that the BBC use Outlook
but it just goes to show that you can't trust a "not read" confirmation is
true.


They do, but anyone with a modicum of sense has the Read receipt junk
turned off. Likewise the Deleted receipt and the Preview pain (sic).
 




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