Digibox lip-sync problems

My parents bought a cheap DigiHome DV940B2 from Argos and it can't
seem to cope with processing the information - lip-sync gets worse and
worse until the sound is lost for a few seconds every ~10 minutes,
after which it catches up again, and so on.

They have a standard aerial and the signal strength readout is maximum
on all channels.

Should we junk the box and get another one ? Which are best value for
money ?

Thanks

--
John

"Daytona" wrote in message
...
My parents bought a cheap DigiHome DV940B2 from Argos and it can't
seem to cope with processing the information - lip-sync gets worse and
worse until the sound is lost for a few seconds every ~10 minutes,
after which it catches up again, and so on.

They have a standard aerial and the signal strength readout is maximum
on all channels.

Should we junk the box and get another one ? Which are best value for
money ?

Argos will argue if you take it back. The girl will trot out the singsong
formula "Digital TV boxes are excluded from the 30 day return policy" to
which you will reply "But not if the damned thing is faulty."

Tried looking for a software download (in the installation menu)?

Failing that, give it to the Church Fayre.

Bill

Never heard of that one. Sounds a bit strange. Surely for this to occur a
fair bit of ram must be in the device.

Incidentally, as has been mentioned before, your rights to return an item to
Argos are not affected by their exclusions, as this would be illegal. I
personally think they should be taken to task over such a bloomer by someone
who can aford it, as its misleading to those who do not know the consumer
law.
It often seems that the staff are the least knowledgeable in this respect...
grin...
Brian being cynical again

--
Brian Gaff -
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!
"Daytona" wrote in message
...
My parents bought a cheap DigiHome DV940B2 from Argos and it can't
seem to cope with processing the information - lip-sync gets worse and
worse until the sound is lost for a few seconds every ~10 minutes,
after which it catches up again, and so on.

They have a standard aerial and the signal strength readout is maximum
on all channels.

Should we junk the box and get another one ? Which are best value for
money ?

Thanks

--
John

On 30 Dec, 14:42, "Brian Gaff" wrote:
Never heard of that one. Sounds a bit strange. Surely for this to occur a
fair bit of ram must be in the device.

Incidentally, as has been mentioned before, your rights to return an item to
Argos are not affected by their *exclusions, as this would be illegal. I
personally think they should be taken to task over such a bloomer by someone
who can aford it, as its misleading to those who do not know the consumer
law.
It often seems that the staff are the least knowledgeable in this respect....
grin...
Brian being cynical again


Not cynical, just spot on. If the product is faulty then you are in
your rights to get a replacement/another product/refund. If you plain
don't want it then that's a whole other issue.

Argos, gotta love their customer service.

My parents bought a cheap DigiHome DV940B2 from Argos and it can't
seem to cope with processing the information - lip-sync gets worse and
worse until the sound is lost for a few seconds every ~10 minutes,
after which it catches up again, and so on.

They have a standard aerial and the signal strength readout is maximum
on all channels.

Should we junk the box and get another one ? Which are best value for
money ?

Argos will argue if you take it back. The girl will trot out the singsong
formula "Digital TV boxes are excluded from the 30 day return policy" to
which you will reply "But not if the damned thing is faulty."

I returned a Sagem PVR to Argos because of poor reception/faulty tuner and
they refunded it without quibble.

If there is a fault which causes malfunction as described, then in theory
they cannot refuse, despite what their policy states.

Good luck,

Paul

"Daytona" wrote in message
...
My parents bought a cheap DigiHome DV940B2 from Argos and it can't
seem to cope with processing the information - lip-sync gets worse and
worse until the sound is lost for a few seconds every ~10 minutes,
after which it catches up again, and so on.
They have a standard aerial and the signal strength readout is maximum
on all channels.
Should we junk the box and get another one ? Which are best value for
money ?
Thanks
John



"Brian Gaff" wrote in message
m...

Never heard of that one. Sounds a bit strange. Surely for this to occur a
fair bit of ram must be in the device.

Brian Gaff -


Brian,
I had a Hauppauge DEC1100-T dvb box with lip-sync problems. After 10-minutes
or so it gets hopelessly out of synch.
It's now been relegated to the summerhouse where I use it only for the radio
channels.
Googling brings up a number of examples regarding this sync issue.

HNY David

Yes, that is right Ican see their point if you don't want it. I think the
grey area is when its bought in good faith, but will not do what people
thought it should.
Brian

--
Brian Gaff -
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!
"Mike" wrote in message
...
On 30 Dec, 14:42, "Brian Gaff" wrote:
Never heard of that one. Sounds a bit strange. Surely for this to occur a
fair bit of ram must be in the device.

Incidentally, as has been mentioned before, your rights to return an item
to
Argos are not affected by their exclusions, as this would be illegal. I
personally think they should be taken to task over such a bloomer by
someone
who can aford it, as its misleading to those who do not know the consumer
law.
It often seems that the staff are the least knowledgeable in this
respect...
grin...
Brian being cynical again


Not cynical, just spot on. If the product is faulty then you are in
your rights to get a replacement/another product/refund. If you plain
don't want it then that's a whole other issue.

Argos, gotta love their customer service.

Just as well I do not use the pictures these days then. That would have
infuriated me when I could see.

Brian

--
Brian Gaff -
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!
"David Butler" wrote in message
...



"Daytona" wrote in message
...
My parents bought a cheap DigiHome DV940B2 from Argos and it can't
seem to cope with processing the information - lip-sync gets worse and
worse until the sound is lost for a few seconds every ~10 minutes,
after which it catches up again, and so on.
They have a standard aerial and the signal strength readout is maximum
on all channels.
Should we junk the box and get another one ? Which are best value for
money ?
Thanks
John



"Brian Gaff" wrote in message
m...

Never heard of that one. Sounds a bit strange. Surely for this to occur a
fair bit of ram must be in the device.

Brian Gaff -


Brian,
I had a Hauppauge DEC1100-T dvb box with lip-sync problems. After
10-minutes or so it gets hopelessly out of synch.
It's now been relegated to the summerhouse where I use it only for the
radio channels.
Googling brings up a number of examples regarding this sync issue.

HNY David

Bill Wright wrote:
"Daytona" wrote in message
...
My parents bought a cheap DigiHome DV940B2 from Argos and it can't
seem to cope with processing the information - lip-sync gets worse and
worse until the sound is lost for a few seconds every ~10 minutes,
after which it catches up again, and so on.

They have a standard aerial and the signal strength readout is maximum
on all channels.

Should we junk the box and get another one ? Which are best value for
money ?

Argos will argue if you take it back. The girl will trot out the singsong
formula "Digital TV boxes are excluded from the 30 day return policy" to
which you will reply "But not if the damned thing is faulty."

Tried looking for a software download (in the installation menu)?


There's one scheduled from tomorrow, but it's listed
as a repeat (version 1.7).
http://www.dtg.org.uk/retailer/download_schedule.pl

Thanks for the responses.

--
Daytona