Rigger's Diary: It's a new one on me

"Hello Mr Wright?"
"Hello."
"Can you hear me?"
"Yes, loud and clear."
"Oh good. I'm in the conservatory!"
"OK . . . "
"It's the DVD again, it won't come on."
"Is that Mrs Davies?"
"Yes! Oh yes! . . Sorry! . . . I should have said! How did you know it was
me?"
"I just had a feeling."
"You had a feeling?"
"Yes, I'm psychedelic."
"Oh I see. . . You're pulling my leg aren't you?"
"Yes. I just recognised your voice. Anyway, what's up?"
"It's the DVD again, it won't come on."
"Do the little lights come at the front?"
"Yes, it's all normal . . .just like normal . . . but it doesn't come on."
"Do you mean the DVD film doesn't come on the telly?"
"No . . . I mean yes."
"OK. Have you still got the DVD on the floor?"
"Yes, I keep meaning to . . .err . . ."
"OK. Have you been vaccing behind the telly again?"
"Yes, do you think that's it?"
"Well, it was last time wasn't it? You remember that big fat wire with big
plugs on each end, one in the DVD and the other in the telly? Well push the
plugs in firmly, like I showed you before. Do that and then ring me back and
tell me it it's made it work."
...............................

"Hello Mr Wright?"
"Hello."
"It's plugged in the DVD but the other end's on the floor."
"Shove it into the back of telly then."
"I don't know where to put it in. Can you talk me through it? The only thing
is, I have to come into here to talk to you because it's an orange."
"Well, could you ring me back on your ordinary phone?"
"Well, you're on your mobile aren't you?"
"Yes, but . . ?"
"I can't then can I?"
"Do you mean you can't ring a mobile from your ordinary phone?"
"Well you can't can you? I mean you can't . . . can you? I don't know. I
haven't had it long. It's an orange."
"I should try it some time, see if you can. Anyway, get a torch and have a
look at the back of the telly, and put that plug into anywhere where it
looks as if it might fit. It it won't go in one way round, try it the other.
If there's more than one place it might go, just use any. Then try the DVD
and let me know if it works."
..................................

"Yes! Success! Thank you ever so much!"
"That's all right. That's what I'm here for."
"There's just one thing though. I can't get the DVD on the box. Should I be
able to?"
"Err, well, do you mean . . .do you mean . . .do you mean . . . what do you
mean?
"Well, when I put the digibox on I can't get the DVD on it if that's on as
well, if you get me."
"So, you're clicking up though the channels on the digibox's remote control,
and you can't find the DVD film?"
"Yes, that's it."
"Ah well, you won't. Do you remember that button on the telly remote, top
right, with the picture of a telly screen and a little arrow going into it?
Just keep pressing that and after a few presses the DVD will come on. Or you
could just turn the DVD off and then turn it on again. That would do it. You
have still got that same DVD player haven't you? You haven't bought one that
records?"
"No, it's that Tesco one, like it was when you came."
"Ok. Have a try then and ring me back to tell me if it worked."
.....................................

"Yes, that worked! Ohh you are a star! He would have gone bananas if he'd
come home and it wasn't right!"
"Oh come on! He's not that bad is he?"
"Ohh, you should just hear him when he's on one! There's only me knows what
he's like!"

[as near verbatim as I can remember]

Bill

On Mon, 24 Nov 2008 20:29:04 +0000, Bill Wright wrote:

[as near verbatim as I can remember]

You have warned Mrs Davies that all telephone conversations
may be recorded for staff training purposes? ;+}

On Mon, 24 Nov 2008 20:29:04 -0000, Bill Wright wrote:

"Ah well, you won't. Do you remember that button on the telly remote, top
right, with the picture of a telly screen and a little arrow going into it?

For cases like these I tend to take a photo of the remote, so that I can
help the person via phone finding the right button. I remember once when my
parents had accidentally used the "sat" button used on FTA receivers to
switch between different satellites. It took me ages to identify what was
wrong via phone conversation.

Andreas

"Andreas Schulze-Bäing" wrote in message
.. .
On Mon, 24 Nov 2008 20:29:04 -0000, Bill Wright wrote:

"Ah well, you won't. Do you remember that button on the telly remote, top
right, with the picture of a telly screen and a little arrow going into
it?

For cases like these I tend to take a photo of the remote, so that I can
help the person via phone finding the right button. I remember once when
my
parents had accidentally used the "sat" button used on FTA receivers to
switch between different satellites. It took me ages to identify what was
wrong via phone conversation.

A new hazard is the 'format' button on the Humax Freesat HD box. An older
one is the 'TV' button on the F2 Fox T remote, which effectively stops the
thing working.

Bill

"Andreas Schulze-Bäing" wrote in message
.. .
On Mon, 24 Nov 2008 20:29:04 -0000, Bill Wright wrote:

"Ah well, you won't. Do you remember that button on the telly remote, top
right, with the picture of a telly screen and a little arrow going into
it?

For cases like these I tend to take a photo of the remote, so that I can
help the person via phone finding the right button. I remember once when
my
parents had accidentally used the "sat" button used on FTA receivers to
switch between different satellites. It took me ages to identify what was
wrong via phone conversation.

I was in a hotel once where they had one of those remotes that could switch
into controlling a video (using the normal TV buttons).

It took me ages to work out why it wasn't controlling the TV

tim

On 2008-11-24, J G Miller wrote:
On Mon, 24 Nov 2008 20:29:04 +0000, Bill Wright wrote:

[as near verbatim as I can remember]

You have warned Mrs Davies that all telephone conversations
may be recorded for staff training purposes? ;+}

And public amusement...

--
David Taylor

"David Taylor" wrote in message
...
On 2008-11-24, J G Miller wrote:
On Mon, 24 Nov 2008 20:29:04 +0000, Bill Wright wrote:

[as near verbatim as I can remember]

You have warned Mrs Davies that all telephone conversations
may be recorded for staff training purposes? ;+}

And public amusement...

Yes, but it's a very fond amusement. These old dears are often the salt of
the earth.

Bill

You know what. This happens with computers as well, when 'the cleaner' has
been.

Maybe we should have to superglue all connectors into their sockets.

Brian

--
Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email:
__________________________________________________ __________________________________________________ __________


"Bill Wright" wrote in message
...
"Hello Mr Wright?"
"Hello."
"Can you hear me?"
"Yes, loud and clear."
"Oh good. I'm in the conservatory!"
"OK . . . "
"It's the DVD again, it won't come on."
"Is that Mrs Davies?"
"Yes! Oh yes! . . Sorry! . . . I should have said! How did you know it was
me?"
"I just had a feeling."
"You had a feeling?"
"Yes, I'm psychedelic."
"Oh I see. . . You're pulling my leg aren't you?"
"Yes. I just recognised your voice. Anyway, what's up?"
"It's the DVD again, it won't come on."
"Do the little lights come at the front?"
"Yes, it's all normal . . .just like normal . . . but it doesn't come on."
"Do you mean the DVD film doesn't come on the telly?"
"No . . . I mean yes."
"OK. Have you still got the DVD on the floor?"
"Yes, I keep meaning to . . .err . . ."
"OK. Have you been vaccing behind the telly again?"
"Yes, do you think that's it?"
"Well, it was last time wasn't it? You remember that big fat wire with big
plugs on each end, one in the DVD and the other in the telly? Well push
the
plugs in firmly, like I showed you before. Do that and then ring me back
and
tell me it it's made it work."
..............................

"Hello Mr Wright?"
"Hello."
"It's plugged in the DVD but the other end's on the floor."
"Shove it into the back of telly then."
"I don't know where to put it in. Can you talk me through it? The only
thing
is, I have to come into here to talk to you because it's an orange."
"Well, could you ring me back on your ordinary phone?"
"Well, you're on your mobile aren't you?"
"Yes, but . . ?"
"I can't then can I?"
"Do you mean you can't ring a mobile from your ordinary phone?"
"Well you can't can you? I mean you can't . . . can you? I don't know. I
haven't had it long. It's an orange."
"I should try it some time, see if you can. Anyway, get a torch and have
a
look at the back of the telly, and put that plug into anywhere where it
looks as if it might fit. It it won't go in one way round, try it the
other.
If there's more than one place it might go, just use any. Then try the DVD
and let me know if it works."
.................................

"Yes! Success! Thank you ever so much!"
"That's all right. That's what I'm here for."
"There's just one thing though. I can't get the DVD on the box. Should I
be
able to?"
"Err, well, do you mean . . .do you mean . . .do you mean . . . what do
you
mean?
"Well, when I put the digibox on I can't get the DVD on it if that's on as
well, if you get me."
"So, you're clicking up though the channels on the digibox's remote
control,
and you can't find the DVD film?"
"Yes, that's it."
"Ah well, you won't. Do you remember that button on the telly remote, top
right, with the picture of a telly screen and a little arrow going into
it?
Just keep pressing that and after a few presses the DVD will come on. Or
you
could just turn the DVD off and then turn it on again. That would do it.
You
have still got that same DVD player haven't you? You haven't bought one
that
records?"
"No, it's that Tesco one, like it was when you came."
"Ok. Have a try then and ring me back to tell me if it worked."
....................................

"Yes, that worked! Ohh you are a star! He would have gone bananas if he'd
come home and it wasn't right!"
"Oh come on! He's not that bad is he?"
"Ohh, you should just hear him when he's on one! There's only me knows
what
he's like!"

[as near verbatim as I can remember]

Bill

In article , Andreas
Schulze-Bäing scribeth thus
On Mon, 24 Nov 2008 20:29:04 -0000, Bill Wright wrote:

"Ah well, you won't. Do you remember that button on the telly remote, top
right, with the picture of a telly screen and a little arrow going into it?

For cases like these I tend to take a photo of the remote, so that I can
help the person via phone finding the right button. I remember once when my
parents had accidentally used the "sat" button used on FTA receivers to
switch between different satellites. It took me ages to identify what was
wrong via phone conversation.

Andreas

What's really of concern is why the aerial rigger should be the one they
call, it seems the TV shop is no more;(...
--
Tony Sayer

"Brian Gaff" wrote in message
om...
You know what. This happens with computers as well, when 'the cleaner' has
been.

Maybe we should have to superglue all connectors into their sockets.

Brian

Well, as I am sure you know, the parallel and serial connectors on the
old-fashioned computers had two thumb screws to hold them rigidly into
place. I could never understand why the same technique was not designed into
scart plugs which are even more prone to easing out. I usually have to
re-seat the one at the back of the Sky box after an over-enthusiastic
cleaning session.

Kenneth