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#1
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I recently upgraded the software on my PVR by downloading it from the
Humax Web site. All went well until I realised that it was only recording when the device is powered on, rather than in standby. I also noticed that it no longer displays the time in standby. I contacted Humax ny e-mail and they have told me that This issue is caused by a fault on the front PCB board on the unit and the only way to resolve this is to replace the board. They have offered to do this as a warranty repaair. I bought the box second hand, so I suspect this is going to cause problems with a warranty claim. Is their diagnosis correct and am I likely to get a warranty repair? Thanks Jonathan |
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#2
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Is their diagnosis correct and am I likely to get a warranty repair?
Sorry, I can't help about that specific thing, but mine certainly does record in standby, and it's running the latest software. Sounds like it really is a hardware fault. It also sounds like it might be a "known" fault, so I imagine it'll be well worth pursuing their offer of a warranty repair. SteveT |
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#3
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"SteveT" wrote in message ... Is their diagnosis correct and am I likely to get a warranty repair? Sorry, I can't help about that specific thing, but mine certainly does record in standby, and it's running the latest software. Sounds like it really is a hardware fault. It also sounds like it might be a "known" fault, so I imagine it'll be well worth pursuing their offer of a warranty repair. Unless the unit is otherwise damaged where it fell off the back of a lorry... SteveT |
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