Extended Warranty Pays Off

My 37" (not 37' as I posted last time) Wastinghouse LCD has been
declared unrepairable by my servicer, and the warranty folks (N.E.W.)
agree. They are going to process a check for me in 3-5 business days.
My servicer just ran into a stonewall trying to get the needed parts.

One thing for sure--my next set will NOT be one of the second-tier
brands. I want something that can be serviced if something goes
wrong!

Dave Clary
Corpus Christi, TX

On Fri, 25 Apr 2008 21:49:01 -0500, dave wrote:

My 37" (not 37' as I posted last time) Wastinghouse LCD has been
declared unrepairable by my servicer, and the warranty folks (N.E.W.)
agree. They are going to process a check for me in 3-5 business days.
My servicer just ran into a stonewall trying to get the needed parts.

One thing for sure--my next set will NOT be one of the second-tier
brands. I want something that can be serviced if something goes wrong!

It's all a matter of economics. Even a top tier product can be beyond
reasonable repair, just like a brand new totaled out car. I imagine the
cost to replace a bad LCD display would pretty much total any LCD TV just
in local labor cost. I don't know what you are complaining about. you say
you are getting a check. Just buy new one. it's likely to be better than
the original anyway. Want another 37"? I'm very happy with the Envision I
got at Staples for $599. Great tuner and picture. Now I could have spent
$2k for the same size, but in the end all I would do is lose more money to
depreciation.:-)

--
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"Wes Newell" wrote in message
news:[email protected]
On Fri, 25 Apr 2008 21:49:01 -0500, dave wrote:

My 37" (not 37' as I posted last time) Wastinghouse LCD
has been declared unrepairable by my servicer, and the
warranty folks (N.E.W.) agree. They are going to
process a check for me in 3-5 business days. My servicer
just ran into a stonewall trying to get the needed
parts.

One thing for sure--my next set will NOT be one of the
second-tier brands. I want something that can be
serviced if something goes wrong!

It's all a matter of economics. Even a top tier product
can be beyond reasonable repair, just like a brand new
totaled out car.

Agreed. I've heard of unrepairable Sony's for example.

I imagine the cost to replace a bad LCD
display would pretty much total any LCD TV just in local
labor cost.

Given that a HDTV video card costs less than $100, and small HDTVs cost less
than $300, at least 85% of a $2000 TV must be LCD and case.

I don't know what you are complaining about.
you say you are getting a check. Just buy new one. it's
likely to be better than the original anyway.

Agreed.

Want
another 37"? I'm very happy with the Envision I got at
Staples for $599. Great tuner and picture. Now I could
have spent $2k for the same size, but in the end all I
would do is lose more money to depreciation.:-)

Agreed.

wrote:

My 37" (not 37' as I posted last time) Wastinghouse LCD has been
declared unrepairable by my servicer, and the warranty folks (N.E.W.)
agree. They are going to process a check for me in 3-5 business days.
My servicer just ran into a stonewall trying to get the needed parts.

One thing for sure--my next set will NOT be one of the second-tier
brands. I want something that can be serviced if something goes
wrong!

Dave Clary
Corpus Christi, TX

You don't think that the wasting in the brand name could have been
saying that you were wasting your money, do you? It sounds like a
Chinese knockoff of a Westinghouse.

Hugh wrote:
wrote:

My 37" (not 37' as I posted last time) Wastinghouse LCD has been
declared unrepairable by my servicer, and the warranty folks (N.E.W.)
agree. They are going to process a check for me in 3-5 business days.
My servicer just ran into a stonewall trying to get the needed parts.

One thing for sure--my next set will NOT be one of the second-tier
brands. I want something that can be serviced if something goes
wrong!

Dave Clary
Corpus Christi, TX

You don't think that the wasting in the brand name could have been
saying that you were wasting your money, do you? It sounds like a
Chinese knockoff of a Westinghouse.


Wooosh!!

--
jer
email reply - I am not a 'ten'

"Hugh" wrote in message
m...
wrote:
You don't think that the wasting in the brand name could have been saying
that you were wasting your money, do you? It sounds like a Chinese
knockoff of a Westinghouse.

No Sir.

The fact is that many of the second tier brands (Vizio, Westinghouse, etc)
do not have a parts department where you can order spare parts, and they
only service sets during the manufacturers warranty (this does not include
an extended warranty offered by a 3rd party). Therefore it is very difficult
to fix them after the warranty expires, even if only a minor repair is
needed.

If a warranty repair is needed (manufacturers warranty) then the customer
must return the set to manufacturer (they usually do not have local repair
stations) using the original shipping container. If you don't have the
original shipping container, they will sell you one (including shipping) for
about $500.00 - $750.00.

Westinghouse may sound like a name-brand, but they just buy sets made by
contract manufacturers in Asia. At one time, Westinghouse was a large US
company that made their own products.

Mark A wrote:
"Hugh" wrote in message
m...
wrote:
You don't think that the wasting in the brand name could have been saying
that you were wasting your money, do you? It sounds like a Chinese
knockoff of a Westinghouse.

No Sir.

The fact is that many of the second tier brands (Vizio, Westinghouse, etc)
do not have a parts department where you can order spare parts, and they
only service sets during the manufacturers warranty (this does not include
an extended warranty offered by a 3rd party). Therefore it is very difficult
to fix them after the warranty expires, even if only a minor repair is
needed.

If a warranty repair is needed (manufacturers warranty) then the customer
must return the set to manufacturer (they usually do not have local repair
stations) using the original shipping container. If you don't have the
original shipping container, they will sell you one (including shipping) for
about $500.00 - $750.00.

Westinghouse may sound like a name-brand, but they just buy sets made by
contract manufacturers in Asia. At one time, Westinghouse was a large US
company that made their own products.



There is some hope though that Westinghouse will
introduce some innovative display technology
(comparable to OLED) within the next two years.
The current product lines are intended to
re-establish the brand name and invigorate a
marketing channel.

I wish them well. Additions to the U.S.
manufacturing sector are welcome!

Small note on the shipping container. When my
HDTV was delivered last year, the retailer asked
if I had a place to store the box. He offered
to store it for 90 days for $25. I had wondered
what that was all about -- thanks for the
enlightenment!

--
pj

Mark A wrote:
"Hugh" wrote in message
m...
wrote:
You don't think that the wasting in the brand name could have been saying
that you were wasting your money, do you? It sounds like a Chinese
knockoff of a Westinghouse.

No Sir.

The fact is that many of the second tier brands (Vizio, Westinghouse, etc)
do not have a parts department where you can order spare parts, and they
only service sets during the manufacturers warranty (this does not include
an extended warranty offered by a 3rd party). Therefore it is very difficult
to fix them after the warranty expires, even if only a minor repair is
needed.

If a warranty repair is needed (manufacturers warranty) then the customer
must return the set to manufacturer (they usually do not have local repair
stations) using the original shipping container. If you don't have the
original shipping container, they will sell you one (including shipping) for
about $500.00 - $750.00.

Westinghouse may sound like a name-brand, but they just buy sets made by
contract manufacturers in Asia. At one time, Westinghouse was a large US
company that made their own products.




*Licensing of the Westinghouse brand*
"Starting in 1998, the new Westinghouse Electric Corporation (WEC) has
licensed the famous brand for use on a multitude of products, some
(though not all) of which were in similar categories to those sold by
the historic version of the company. It should be noted that, though
these products advertise the Westinghouse name, they are neither
manufactured by the historic Westinghouse company nor are the quality
standards necessarily actively maintained by WEC."

http://en.wikipedia.org/wiki/Westing...ion_%281998%29

--
jer
email reply - I am not a 'ten'

"pj" wrote in message
...
There is some hope though that Westinghouse will introduce some innovative
display technology (comparable to OLED) within the next two years. The
current product lines are intended to re-establish the brand name and
invigorate a marketing channel.

I wish them well. Additions to the U.S. manufacturing sector are welcome!

Small note on the shipping container. When my HDTV was delivered last
year, the retailer asked if I had a place to store the box. He offered to
store it for 90 days for $25. I had wondered what that was all about --
thanks for the enlightenment!
pj

Westinghouse does not manufacturer anything. They have stuff made for them
by contract manufacturers in Asia.

The American company known as Westinghouse was broken up and the pieces
sold off decades ago. The use of the brand name "Westinghouse" was sold
to the highest bidder. There is no US manufacturing company known as
"Westinghouse"!

Any product sold under that name is a rip-off trying to capitalize on a
name that was once an American icon. Such products are not an addition
to the US manufacturing sector. They are cheap products sold by unknown
foreign manufacturers trying to make a fast buck. They are sold with no
customer support, no customer service. Buyer Beware! If they work -
fine. If they break - they go straight to the garbage bin.

"...introduce some innovative display technology (comparable to
OLED)..."? Not very likely.

Mark A wrote:
"pj" wrote in message
...
There is some hope though that Westinghouse will introduce some innovative
display technology (comparable to OLED) within the next two years. The
current product lines are intended to re-establish the brand name and
invigorate a marketing channel.

I wish them well. Additions to the U.S. manufacturing sector are welcome!

Small note on the shipping container. When my HDTV was delivered last
year, the retailer asked if I had a place to store the box. He offered to
store it for 90 days for $25. I had wondered what that was all about --
thanks for the enlightenment!
pj

Westinghouse does not manufacturer anything. They have stuff made for them
by contract manufacturers in Asia.