Virgin EPG auto-loads by default on terrestrial digital

In message , FCS
wrote

The fact that the "upgrade" I installed this very morning

For that to happen you must have a subscription with Virgin Media (aka
Telewest/NTL) and be using one of their supplied boxes.

If this is not the case which Freeview box are you using? Which
transmitter are you getting your signals from?


--
Alan
news2006 {at} amac {dot} f2s {dot} com

"Mark Carver" wrote in message
...
FCS wrote:
"Mark Carver" wrote in message

Let's go back to square one for a moment. Virgin do not, and never have,
managed the software upgrades, nor the EPG data on UK DTT.

Where did you get the idea from that they have ?

The fact that the "upgrade" I installed this very morning
My very self is nothing more than an advertising billboard.
For Virgin. this is even to the extent that the channel list
persistently displays Virgin1 on channel 20 at the bottom
of the screen.

What is the exact model number, and manufacturer of your box ?

Well, it appears that rather than a from-the-box reset doing an automatic
channel scan has not only reinstated said deleted channels but has also
re-prioritised the original EPG code which came with it. All that remains is
a notice that the box has been upgraded to receive a new free EPG which will
become available in the next few weeks.

I'm sure you can understand how I wouldn't wish to be writing your technical
support script for you given how much it costs to call...not for free
anyway.

I'm still uncertain what's gone on from the transmitter side. As it's back
to how it was now I shall butt out.

What this unfortunately translates to in practice is that until I've plaid
around a bit more with it I can no longer send you a photo of the new
"upgraded" EPG; I shall however put my energies into doing just this for the
rest of the evening--particularly as I now can get the original one back on
demand it appears, which in all honesty was my major concern.


You work for them or somet'?

No,


If you know of an available anonymous-uploading FTP
archive I can send you a JPEG of the new EPG screen.

http://photobucket.com/

HTH

--
Mark
Please replace invalid and invalid with gmx and net to reply.

G DAEB
COPYRIGHT (C) 2008 SIPSTON
--

FCS wrote:
"Mark Carver" wrote in message
...
FCS wrote:


Let's go back to square one for a moment. Virgin do not, and never
have, managed the software upgrades, nor the EPG data on UK DTT.

Where did you get the idea from that they have ?

The fact that the "upgrade" I installed this very morning
My very self is nothing more than an advertising billboard.
For Virgin. this is even to the extent that the channel list
persistently displays Virgin1 on channel 20 at the bottom
of the screen.

Thanks for being so forthcoming on who does and how I can
approach them, by the way.

I shall now have to take some time out to establish whether
or not I can reinstate channels deleted prior to said "upgrade".
Manually.

I presume you have a "return to shipping condition" setting in the settup
menu otherwise known as a "factory reset"?

(kim)

"Mark Carver" wrote in message
...
FCS wrote:
"Mark Carver" wrote in message

Let's go back to square one for a moment. Virgin do not, and never have,
managed the software upgrades, nor the EPG data on UK DTT.

Where did you get the idea from that they have ?



I think FCS is referring to the "Teletext Plus" over-air download, which is
being sent via MUX1... Please see
http://www.dtg.org.uk/retailer/download_schedule.pl This happend to my Bush
DTT receiver the other week. It turns out that the OAD was from the
manufacturer "Technotrend" (found in many Goodmans, Bush and other branded
DTT boxes). There is an option in the menu, to return to the "standard" DTT
EPG.

Chris.

"Chris" wrote in message
. uk...

"Mark Carver" wrote in message
...
FCS wrote:
"Mark Carver" wrote in message

Let's go back to square one for a moment. Virgin do not, and never
have, managed the software upgrades, nor the EPG data on UK DTT.

Where did you get the idea from that they have ?



I think FCS is referring to the "Teletext Plus" over-air download, which
is being sent via MUX1... Please see
http://www.dtg.org.uk/retailer/download_schedule.pl This happend to my
Bush DTT receiver the other week. It turns out that the OAD was from the
manufacturer "Technotrend" (found in many Goodmans, Bush and other branded
DTT boxes). There is an option in the menu, to return to the "standard"
DTT EPG.

Well I haven't found it yet.

If I do a full automatic search it reinstates the old EPG and the full list
of channels available.

If I do a from-the-box rescan then the guide replaced with the teletext
service as described by Chris which, thus far anyway, appears to be
sponsored by Virgin.

I no longer receive channel 5 now so will have to do a full automatic rescan
again having got the requisiste screen caps to upload to the photo website
you pointed me to.

I shall not be uploading them if I need to subscribe for an account, can you
point me in the direction of your area mark so I can upload them there?

Chris.
G DAEB
COPYRIGHT (C) 2008 SIPSTON
--

See the rest of this thread.
"kim" wrote in message
...
FCS wrote:
"Mark Carver" wrote in message
...
FCS wrote:


Let's go back to square one for a moment. Virgin do not, and never
have, managed the software upgrades, nor the EPG data on UK DTT.

Where did you get the idea from that they have ?

The fact that the "upgrade" I installed this very morning
My very self is nothing more than an advertising billboard.
For Virgin. this is even to the extent that the channel list
persistently displays Virgin1 on channel 20 at the bottom
of the screen.

Thanks for being so forthcoming on who does and how I can
approach them, by the way.

I shall now have to take some time out to establish whether
or not I can reinstate channels deleted prior to said "upgrade".
Manually.

I presume you have a "return to shipping condition" setting in the settup
menu otherwise known as a "factory reset"?

(kim)

"G DAEB" wrote in message
...

"Chris" wrote in message
. uk...

"Mark Carver" wrote in message
...
FCS wrote:
"Mark Carver" wrote in message

Let's go back to square one for a moment. Virgin do not, and never
have, managed the software upgrades, nor the EPG data on UK DTT.

OK, the upshot is that by doing a full automatic scan I can get the full
channel list back and the box returns to its original format EPG; by doing a
from-the-box install *after that* the various channels I had deleted on the
basis they are paid-for/scrambled and thus of no interest to me disappear,
as does Channel 5, and maybe some others.

the audio feed, which was a nice passable broad spectrum stereo is now wimpy
and narrow and I need to mix it through a line-in rather than phono as even
on volume notch one it just distorts into unacceptable overdriven mush--I
have yet to listen to any of the stations where it matters, like stereo
radio.

All in all? I'm really not sure what's just been done to my box but I don't
like it and am not convinced various parts of the EPROM haven't been
over-written, and overall it seems like a poorly thought-out sabotage of
various reasonably well-engineered solutions (E.g. BBC radio).

The audio-out setting appears to have been defaulted to somewhere in the
EPROM and an automatic rescan, whilst reinstating the channels, makes no
difference to the audio signal now it's been messed with.

It is chock full of Virgin promotional material and, having reinstated all
the channels, I shall be making certain I now delete all of theirs--as they
are likely to have more clout with the new EPG service provider than I have.

I don't see why it's been done and as far as I'm concerned they've
irrevocably trashed my box.

Where did you get the idea from that they have ?



I think FCS is referring to the "Teletext Plus" over-air download, which
is being sent via MUX1... Please see
http://www.dtg.org.uk/retailer/download_schedule.pl This happend to my
Bush DTT receiver the other week. It turns out that the OAD was from the
manufacturer "Technotrend" (found in many Goodmans, Bush and other
branded DTT boxes). There is an option in the menu, to return to the
"standard" DTT EPG.

Well I haven't found it yet.

If I do a full automatic search it reinstates the old EPG and the full
list of channels available.

If I do a from-the-box rescan then the guide replaced with the teletext
service as described by Chris which, thus far anyway, appears to be
sponsored by Virgin.

I no longer receive channel 5 now so will have to do a full automatic
rescan again having got the requisiste screen caps to upload to the photo
website you pointed me to.

I shall not be uploading them if I need to subscribe for an account, can
you point me in the direction of your area mark so I can upload them
there?

Chris.
G DAEB
COPYRIGHT (C) 2008 SIPSTON
--

G DAEB
COPYRIGHT (C) 2008 SIPSTON
--

G DAEB wrote:

I'm sure you can understand how I wouldn't wish to be writing your technical
support script for you given how much it costs to call...not for free
anyway.

What are you talking about ? Oh, I've got it, you're a troll.


--
Mark
Please replace invalid and invalid with gmx and net to reply.

"Mark Carver" wrote in message
...
FCS wrote:

[snip load of rambling nonsense]

Let's go back to square one for a moment. Virgin do not, and never have,
managed the software upgrades, nor the EPG data on UK DTT.

Where did you get the idea from that they have ?

Well, you can scratch what I said about an auto scan reinstating lost
channles. It did the once, but having done another out-of-the-box install it
seems they are gone forever, including the entire 5 portfolio.

Where did I get the idea Virgin are behind this new EPG?

Well, I deleted Virgin 1 and Virgin Radio from the box, and Virgin 1
persists as
the-channel-which-must-be-scrolled-through-in-order-to-scroll-down (page
down jumps farther than a screenful).

I then left it half an hour or so and...hey presto...Virgin 1 has
auto-reinstated itself!

Strongly suggests they're something to do with it, no?

that's right: to paraphrase S-Express (was it) they're un-de-lete-a-bull...

--
Mark
Please replace invalid and invalid with gmx and net to reply.

G DAEB
COPYRIGHT (C) 2008 SIPSTON
--

Normally nobody other than the manufacturer of the box can issue new
firmware for it. I suppose Virgin could be paying the manufacturer of your
box to add adverts for them, seems pretty weird though.

Reason "Virgin 1" appears is that it is a freeview channel now; it's the new
name for the channel that was called "FTN".

Reason Channel 5 etc don't appear reliably is probably poor reception. Where
are you and do you have a roof mounted aerial pointing correctly at the
transmitter?

--

Brian Gregory. (In the UK)

To email me remove the letter vee.