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techy help on a philips tv thats keeps switching off



 
 
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  #11  
Old June 1st 07, 06:17 PM posted to uk.tech.digital-tv
Roderick Stewart
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Posts: 1,271
Default techy help on a philips tv thats keeps switching off

On Fri, 01 Jun 2007 12:18:37 GMT, "David"
wrote:

Why?
My trusty Philips has been going strong for 7 years now. Best CRT for
the money at the time.


Because I could not get rid of my TV fast enough.
Well I have had many Philips products and found them unreliable, I keep
clear of them.

Also found repairers often turn you away if you want them to repair them.

If the OP should want a repair doing I suggest a price is agreed first,
might well be better value to buy again.


I'm surprised to hear that repairers still exist. The modern way of
dealing with faulty electronic equipment seems to be throw it away and
buy something new, generally after at least five years of trouble-free
use. Chances are that development during those five years will ensure
that the new one is better too.

Rod.
  #12  
Old June 2nd 07, 02:32 AM posted to uk.tech.digital-tv
[email protected]
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Posts: 46
Default techy help on a philips tv thats keeps switching off

Still don't think you have told us the model number. It would help to
know.

Almost no CRT tvs have had thermal cutouts, as such, since the Thorn/
Ferguson models around the mid 70's but almost always this sort of
problem is caused by poor solder joints which make and break with heat
expansion of the circuit board.
Almost all makes suffer this but some models are worse than others.
In most sets the joints will be around the line output transformer or
the "chopper" power supply transformer but they can be almost
anywhere.

(Some of the best pictures ever produced by a CRT TV were the Philips
CTX series and 2A etc series (around the early 80's) and they were
well known in the trade for this, although reliability was not really
any better tham most. The B+O series of a similar age which used the
same tube also produced superbly clead and well focused pictures. Many
of those are still going well.
Things deteriorated as time went on and some of the widescreen CRT
sets, even from the big manufacturers produced the worst, defocused
and non linear pictures I have seen for years.)

Remember, also that a name often doesn't mean much anymore. Many JVC
TV's have Turkish Vestel innards along with hundreds of other brand
names, both well-known and unheard-of. Some earlier JVC's were made by
Onwa! Some Panasonics have had Daewoo chassis, some Sony products have
Samsung relations. A few earlier Philips VCR's were Panasonic and more
recent ones were Chinese Funai. Vestel is probably the biggest TV
manufacturer that no one has heard of!
Many major "manufacturers" have different models in their current
range made by diferent manufacturers! No wonder buyers are
confused.


  #13  
Old June 2nd 07, 10:55 AM posted to uk.tech.digital-tv
Jim Lesurf
external usenet poster
 
Posts: 230
Default techy help on a philips tv thats keeps switching off

In article , Roderick
Stewart
wrote:
On Fri, 01 Jun 2007 12:18:37 GMT, "David" wrote:


Why? My trusty Philips has been going strong for 7 years now. Best
CRT for the money at the time.


Because I could not get rid of my TV fast enough. Well I have had many
Philips products and found them unreliable, I keep clear of them.

Also found repairers often turn you away if you want them to repair
them.

If the OP should want a repair doing I suggest a price is agreed first,
might well be better value to buy again.


I'm surprised to hear that repairers still exist. The modern way of
dealing with faulty electronic equipment seems to be throw it away and
buy something new, generally after at least five years of trouble-free
use.


Around 5 years is IIUC the time during which EU/UK law requires the makers
to repair items or replace them with something functionally the same.


Chances are that development during those five years will ensure
that the new one is better too.


You might think so, but that does not seem to be the case with Philips in
at least one case...

My recent experience of Philips is as follows:

I bought a Philips DVDR70 in 2004. This worked fine until some months ago.
Gives good recordings and had the features I wanted.

It has increasingly struggled to read either commercial DVDs or DVD+R's.
Yet it records fine on both DVD+R and DVD+RW, and plays back DVD+RW no
problem.

I asked a local repairman to look to see if he could help. After two weeks
he gave up and admitted he didn't know and couldn't get the info he wanted
from Philips.

I tried contacting Philips. Got a run-around via the phone. Then their
phone driods connected me to a repair service in Oldham. They said they'd
take the unit for 'repair' for 81 quid, but if they decided it could not be
fixed the 'standard practice' was to send a Philips 3380 as a replacement.
They said this was the most likely outcome.

No other repair route or repairer seems available so far as Philips were
concerned. You just get directed to one place if you phone them.

I have used a 3380. It does not have the same features as the DVDR70 and
its user interfact is a shambles IMHO. i.e. despite being 'newer' it is far
from what I'd have called 'better'.

The above is a shame as the DVDR70 - when working - does well. But it looks
to me as if Philips are simply using the 3380 (for 81 quid) as a way to
side-step their legal obligation to repair or replace with a *functionally
equivalent* unit. In effect, you send the faulty set and 81 quid and they
just send you their cheapest recorder. So much for compliance with EU/UK
consumer law.

I don't think I'd bother with buying anything else from Philips even if it
looked impressive on first investigation. I'd be put off by the thought
that it would prove unreliable, and I could not get either a repair or a
satisfactory replacement from them.

I've tried at various times to get info from Philips. Waste of time.

BTW I have tried cleaning both the optics of the recorder and the rails
which the sled runs on. But this didn't help. It seems impossible to get
anything like a test/service manual, so unless someone can diagnose the
problem and suggest a fix the DVDR70 is set to be replaced... and not with
another Philips unit!

Slainte,

Jim

--
Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm
Audio Misc http://www.st-and.demon.co.uk/AudioMisc/index.html
Armstrong Audio http://www.st-and.demon.co.uk/Audio/armstrong.html
  #14  
Old June 2nd 07, 02:42 PM posted to uk.tech.digital-tv
tony sayer
external usenet poster
 
Posts: 4,132
Default techy help on a philips tv thats keeps switching off

In article .com,
writes
Still don't think you have told us the model number. It would help to
know.

Almost no CRT tvs have had thermal cutouts, as such, since the Thorn/
Ferguson models around the mid 70's but almost always this sort of
problem is caused by poor solder joints which make and break with heat
expansion of the circuit board.
Almost all makes suffer this but some models are worse than others.
In most sets the joints will be around the line output transformer or
the "chopper" power supply transformer but they can be almost
anywhere.

(Some of the best pictures ever produced by a CRT TV were the Philips
CTX series and 2A etc series (around the early 80's)


Was that post the G11 chassis?..

and they were
well known in the trade for this, although reliability was not really
any better tham most. The B+O series of a similar age which used the
same tube also produced superbly clead and well focused pictures. Many
of those are still going well.


Do you know which chassis the B&O M6000 series used?..

Things deteriorated as time went on and some of the widescreen CRT
sets, even from the big manufacturers produced the worst, defocused
and non linear pictures I have seen for years.)

Remember, also that a name often doesn't mean much anymore. Many JVC
TV's have Turkish Vestel innards along with hundreds of other brand
names, both well-known and unheard-of. Some earlier JVC's were made by
Onwa! Some Panasonics have had Daewoo chassis, some Sony products have
Samsung relations. A few earlier Philips VCR's were Panasonic and more
recent ones were Chinese Funai. Vestel is probably the biggest TV
manufacturer that no one has heard of!
Many major "manufacturers" have different models in their current
range made by diferent manufacturers! No wonder buyers are
confused.



--
Tony Sayer

  #15  
Old June 2nd 07, 02:45 PM posted to uk.tech.digital-tv
tony sayer
external usenet poster
 
Posts: 4,132
Default techy help on a philips tv thats keeps switching off

I don't think I'd bother with buying anything else from Philips even if it
looked impressive on first investigation. I'd be put off by the thought
that it would prove unreliable, and I could not get either a repair or a
satisfactory replacement from them.

I've tried at various times to get info from Philips. Waste of time.

BTW I have tried cleaning both the optics of the recorder and the rails
which the sled runs on. But this didn't help. It seems impossible to get
anything like a test/service manual, so unless someone can diagnose the
problem and suggest a fix the DVDR70 is set to be replaced... and not with
another Philips unit!


Yes but do you know of anything better Jim?, seeing that that their
prolly all made in the same factory with different badges slapped
on!.....

Slainte,

Jim


--
Tony Sayer

  #16  
Old June 2nd 07, 05:22 PM posted to uk.tech.digital-tv
Jim Lesurf
external usenet poster
 
Posts: 230
Default techy help on a philips tv thats keeps switching off

In article , tony sayer

wrote:
I don't think I'd bother with buying anything else from Philips even if
it looked impressive on first investigation. I'd be put off by the
thought that it would prove unreliable, and I could not get either a
repair or a satisfactory replacement from them.



Yes but do you know of anything better Jim?,


No. So I can only experiment having ruled out Philips. The problem isn't
simply the poor reliability. It is also the combination of 'newer' being
'worse', and it being almost impossible to get information or help from
them, plus their behaviour of replacing a machine with a poorer one rather
than repair or a decent replacement.

I don't expect general consumer items to all be fault free for periods long
beyond 5-6 years. But I do expect the makers to be helpful, and to provide
genuine repairs or a genuinely equivalent replacement - as required by
EU/UK law.

So it is their overall behaviour dealing with the problem that would rule
them out in my judgement. Not just that the individual recorder needs
service.


seeing that that their prolly all made in the same factory with
different badges slapped on!.....


Difficult to deal with that given the way such things are made and sold.
However as I explain, I don't expect absolute certainty that no faults will
ever arise. Only that they are dealt with correctly, and in accord with
both the law and what it seems reasonable to expect.

Slainte,

Jim

--
Electronics http://www.st-and.ac.uk/~www_pa/Scot...o/electron.htm
Audio Misc http://www.st-and.demon.co.uk/AudioMisc/index.html
Armstrong Audio http://www.st-and.demon.co.uk/Audio/armstrong.html
  #17  
Old June 2nd 07, 11:47 PM posted to uk.tech.digital-tv
Dom Robinson
external usenet poster
 
Posts: 501
Default techy help on a philips tv thats keeps switching off

In article ,
says...
I tried contacting Philips. Got a run-around via the phone. Then their
phone driods connected me to a repair service in Oldham. They said they'd
take the unit for 'repair' for 81 quid, but if they decided it could not be
fixed the 'standard practice' was to send a Philips 3380 as a replacement.
They said this was the most likely outcome.

No other repair route or repairer seems available so far as Philips were
concerned. You just get directed to one place if you phone them.

I have used a 3380. It does not have the same features as the DVDR70 and
its user interfact is a shambles IMHO. i.e. despite being 'newer' it is far
from what I'd have called 'better'.

The above is a shame as the DVDR70 - when working - does well. But it looks
to me as if Philips are simply using the 3380 (for 81 quid) as a way to
side-step their legal obligation to repair or replace with a *functionally
equivalent* unit. In effect, you send the faulty set and 81 quid and they
just send you their cheapest recorder. So much for compliance with EU/UK
consumer law.

I have a DVDR615 and previously I've used two Philips DVD recorders, one of
which might've been the DVDR70 but it was quite a while ago now.

However, the user interface is as clunky as **** compared to the previous
machines. It took a while to work out its idiosyncracies and once down it's
still like comparing the visual style of a fast PC to an Amstrad CPC464!
--

Dom Robinson Gamertag: DVDfever email: dom at dvdfever dot co dot uk
/*
http://DVDfever.co.uk (editor)
/* 1132 DVDs, 347 games, 314 CDs, 110 cinema films, 42 concerts, videos & news
/* antibodies, steve hillage, burning crusade, sega psp, norah jones, kylie
New music charts - http://dvdfever.co.uk/music.shtml
Youtube - http://www.youtube.com/profile?user=DVDfeverDom
  #18  
Old June 3rd 07, 12:39 AM posted to uk.tech.digital-tv
[email protected]
external usenet poster
 
Posts: 46
Default techy help on a philips tv thats keeps switching off



(Some of the best pictures ever produced by a CRT TV were the Philips
CTX series and 2A etc series (around the early 80's)


Was that post the G11 chassis?..


Yes but there was also the K series, I think, a top spec Swedish
chassis with superb sound and pic for the time and KT etc. series
around that time before the CTX, 2A and 3A etc..
The first philips colour sets I dealt with were the G6's. Huge and
complex but with remarkably good colour if set up correctly. I worked
on hundreds of G11's and got very used to their ways and stock faults.
(there were quite a few but I liked them and I know of two around here
still in use.) Many of them went into schools.


Do you know which chassis the B&O M6000 series used?..


Not sure, was that the philips one. I dont really remember B+O model
numbers but I know them when I see them! Many of them had strong
connections with Philips circuit designs and used many Philips
components.



  #19  
Old June 3rd 07, 04:25 AM posted to uk.tech.digital-tv
kim
external usenet poster
 
Posts: 427
Default techy help on a philips tv thats keeps switching off

wrote in message
ups.com...


(Some of the best pictures ever produced by a CRT TV were the Philips
CTX series and 2A etc series (around the early 80's)


Was that post the G11 chassis?..


Yes but there was also the K series, I think, a top spec Swedish
chassis with superb sound and pic for the time and KT etc. series
around that time before the CTX, 2A and 3A etc..
The first philips colour sets I dealt with were the G6's. Huge and
complex but with remarkably good colour if set up correctly.


We were still selling them in Australia in the 1980's. Something to do with
severe import controls and the instability of transistors in extreme
climates. (I think?)

Kim


  #20  
Old June 3rd 07, 12:42 PM posted to uk.tech.digital-tv
tony sayer
external usenet poster
 
Posts: 4,132
Default techy help on a philips tv thats keeps switching off

In article . com,
writes


(Some of the best pictures ever produced by a CRT TV were the Philips
CTX series and 2A etc series (around the early 80's)


Was that post the G11 chassis?..


Yes but there was also the K series, I think, a top spec Swedish
chassis with superb sound and pic for the time and KT etc. series
around that time before the CTX, 2A and 3A etc..
The first philips colour sets I dealt with were the G6's. Huge and
complex but with remarkably good colour if set up correctly. I worked
on hundreds of G11's and got very used to their ways and stock faults.
(there were quite a few but I liked them and I know of two around here
still in use.) Many of them went into schools.


Yes the G6 was the fist single standard hybrid then the G8 all solid
state and quite a good set in its what then the G11 and at that time I
left the trade.

The K7 series was a stunner!. Hybrid and the sound was excellent with
treble and bass controls, and the piccy was colour difference drive and
I remember the pictures from the Olympics from Germany sometime in the
early 70's they were like looking through a transparent window the
reproduction was that good:!....



Do you know which chassis the B&O M6000 series used?..


Not sure, was that the philips one. I dont really remember B+O model
numbers but I know them when I see them! Many of them had strong
connections with Philips circuit designs and used many Philips
components.




Just wondered as we have one and an excellent performer it is too and
its been fine since 1996 or thereabouts and I haven't had to take the
back off yet so haven't looked!. The screen on the front has needed
cleaning a few times over the years.....
--
Tony Sayer


 




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