Closed captioning on FOX HD

I am a hearing impaired person that requires Closed Captioning to enjoy
Television.



I watch Over The Air High Definition programs when they are available. I
faithfully watch "24" every Monday night.



I have noticed ever since I've had my HDTV that Fox network does not do a
good job with Closed Captioning of HD broadcasts. I thought perhaps it
might just have been "24" production but tonight I tried to watch "House"
and the poor closed captioning persists.



The poor closed captioning I'm referring to, is a 4 - 5 second delay between
when words are spoken and when they appear on screen. I do not have this
problem with ABC, CBS, or NBC. Only Fox. When I switch from OTA to
Satellite, the closed captioning is synchronized great, however that
reception is not in High Definition.



I view Fox on two channels from different cities, the problem happens on
both stations.



I attempted to communicate my problem to the Fox network but I cannot find
anywhere to submit my complaint.



Perhaps someone here is experiencing the same problem? I'd appreciate
knowing and maybe with a few complaints from consumers, we could get the
closed captioning straightened out on FOX HD broadcasts.

Thanks,



Jim

I don't watch Fox but I have the same problem with CBS. Doesn't matter
what the program is.

I sent an email to the contact listed for the CBS program "Shark." They
ignored me. I suspect you will have the same problem with Fox.

NBC's closed captions work great.

Jim wrote:

I am a hearing impaired person that requires Closed Captioning to enjoy
Television.



I watch Over The Air High Definition programs when they are available. I
faithfully watch "24" every Monday night.



I have noticed ever since I've had my HDTV that Fox network does not do a
good job with Closed Captioning of HD broadcasts. I thought perhaps it
might just have been "24" production but tonight I tried to watch "House"
and the poor closed captioning persists.



The poor closed captioning I'm referring to, is a 4 - 5 second delay between
when words are spoken and when they appear on screen. I do not have this
problem with ABC, CBS, or NBC. Only Fox. When I switch from OTA to
Satellite, the closed captioning is synchronized great, however that
reception is not in High Definition.



I view Fox on two channels from different cities, the problem happens on
both stations.



I attempted to communicate my problem to the Fox network but I cannot find
anywhere to submit my complaint.



Perhaps someone here is experiencing the same problem? I'd appreciate
knowing and maybe with a few complaints from consumers, we could get the
closed captioning straightened out on FOX HD broadcasts.

Thanks,



Jim

I suggest you complain to the local stations. The problem may or may
not be with Fox, but the local station engineer is the one who has the
responsibility for his station sending out a quality signal. Go to the
station's website and see if you can find a email address or phone # for
the engineering department. If there is only a general contact address,
then start with that. If you do not get any productive responses, you
can always threaten to file a complaint with the FCC.

I have seen prolonged delays on captions, but I have not noticed on it
Fox recently. I do not watch 24, but I did watch House last week and I
do not recall noticing any severe delays in the captions.

Alan F


Jim wrote:
I am a hearing impaired person that requires Closed Captioning to enjoy
Television.

I watch Over The Air High Definition programs when they are available. I
faithfully watch "24" every Monday night.

I have noticed ever since I've had my HDTV that Fox network does not do a
good job with Closed Captioning of HD broadcasts. I thought perhaps it
might just have been "24" production but tonight I tried to watch "House"
and the poor closed captioning persists.

The poor closed captioning I'm referring to, is a 4 - 5 second delay between
when words are spoken and when they appear on screen. I do not have this
problem with ABC, CBS, or NBC. Only Fox. When I switch from OTA to
Satellite, the closed captioning is synchronized great, however that
reception is not in High Definition.

I view Fox on two channels from different cities, the problem happens on
both stations.

I attempted to communicate my problem to the Fox network but I cannot find
anywhere to submit my complaint.

Perhaps someone here is experiencing the same problem? I'd appreciate
knowing and maybe with a few complaints from consumers, we could get the
closed captioning straightened out on FOX HD broadcasts.

Thanks,



Jim

Just to clarify Alan, you are talking about High Definition broadcasts Over
the Air?? That is the only place I have any problem.

I have contacted the local stations (2 are receivable from my location).
One has responded and said the network is aware of it - local stations just
pass on what they are sent. I followed up with another question asking if
he could provide me an email or physical address so I can let FOX know there
is a problem.

Thanks for the reply.

Jim
"Alan F" wrote in message
news:[email protected]
I suggest you complain to the local stations. The problem may or may
not be with Fox, but the local station engineer is the one who has the
responsibility for his station sending out a quality signal. Go to the
station's website and see if you can find a email address or phone # for
the engineering department. If there is only a general contact address,
then start with that. If you do not get any productive responses, you
can always threaten to file a complaint with the FCC.

I have seen prolonged delays on captions, but I have not noticed on it
Fox recently. I do not watch 24, but I did watch House last week and I
do not recall noticing any severe delays in the captions.

Alan F


Jim wrote:
I am a hearing impaired person that requires Closed Captioning to enjoy
Television.

I watch Over The Air High Definition programs when they are available. I
faithfully watch "24" every Monday night.

I have noticed ever since I've had my HDTV that Fox network does not do a
good job with Closed Captioning of HD broadcasts. I thought perhaps it
might just have been "24" production but tonight I tried to watch "House"
and the poor closed captioning persists.

The poor closed captioning I'm referring to, is a 4 - 5 second delay
between
when words are spoken and when they appear on screen. I do not have this
problem with ABC, CBS, or NBC. Only Fox. When I switch from OTA to
Satellite, the closed captioning is synchronized great, however that
reception is not in High Definition.

I view Fox on two channels from different cities, the problem happens
on
both stations.

I attempted to communicate my problem to the Fox network but I cannot
find
anywhere to submit my complaint.

Perhaps someone here is experiencing the same problem? I'd appreciate
knowing and maybe with a few complaints from consumers, we could get the
closed captioning straightened out on FOX HD broadcasts.

Thanks,



Jim

Thanks for the reply Sam.

I do not have the problem with CBS altho at one time, after the Ft. Myers
station started broadcasting HD, the problem existed. I contacted them and
shortly thereafter the CC was synchronized. Hope to get the same results
with FOX.

Perhaps you should contact your local CBS affiliate.

We that need CC, need to have our voices heard don't you think?

Funny thing happens on one of my local stations. During the broadcast they
will say, "Closed Captioning provided by ----------(omitted)" but the
closed captioning does not spell out a thing. Would think since they
sponser CC they would want the HOH to know it. LOL.

Jim
"Sam Spade" wrote in message
...
I don't watch Fox but I have the same problem with CBS. Doesn't matter
what the program is.

I sent an email to the contact listed for the CBS program "Shark." They
ignored me. I suspect you will have the same problem with Fox.

NBC's closed captions work great.

Jim wrote:

I am a hearing impaired person that requires Closed Captioning to enjoy
Television.



I watch Over The Air High Definition programs when they are available. I
faithfully watch "24" every Monday night.



I have noticed ever since I've had my HDTV that Fox network does not do a
good job with Closed Captioning of HD broadcasts. I thought perhaps it
might just have been "24" production but tonight I tried to watch "House"
and the poor closed captioning persists.



The poor closed captioning I'm referring to, is a 4 - 5 second delay
between
when words are spoken and when they appear on screen. I do not have this
problem with ABC, CBS, or NBC. Only Fox. When I switch from OTA to
Satellite, the closed captioning is synchronized great, however that
reception is not in High Definition.



I view Fox on two channels from different cities, the problem happens
on
both stations.



I attempted to communicate my problem to the Fox network but I cannot
find
anywhere to submit my complaint.



Perhaps someone here is experiencing the same problem? I'd appreciate
knowing and maybe with a few complaints from consumers, we could get the
closed captioning straightened out on FOX HD broadcasts.

Thanks,



Jim

Jim wrote:

We that need CC, need to have our voices heard don't you think?

Absolutely.

I guess deaf people don't have the same issue that those who can hear
some voices fine and others are mubbled.

The captioning of current programming is required by the FCC. I wonder
whether they have previously dealt with the issue of delay.

I find no mention of delay issues on the gov website. Probably not since
this seems to be a phenomem with HD.

Jim
"Sam Spade" wrote in message
...
Jim wrote:

We that need CC, need to have our voices heard don't you think?

Absolutely.

I guess deaf people don't have the same issue that those who can hear some
voices fine and others are mubbled.

The captioning of current programming is required by the FCC. I wonder
whether they have previously dealt with the issue of delay.

Jim, yes, I was writing about over the air reception, but the issue
would be there for cable reception as well. All the cable company does
is to essentially pass on the signal they get from the local broadcast
station, although they may do some rate-shaping for higher compression
or modify the PSIP header information. The local station takes the
network feed and passes it through it's equipment which allows them to
insert their own station logo or commercials.

If you have contacted the station engineer, it is up to him or her to
bug Fox about the problem. You can go to Fox's website and complain to
their email box, but there is no guarantee that anyone will read it. If
you want to formally complain to the FCC, here is the FCC web page for
guidelines on submitting closed caption complaints:
http://www.fcc.gov/cgb/dro/tips_on_f...complaint.html.

I have House from last Tuesday on the HD-DVR (for WTTG-DT Fox 5 in
Washington, DC sent via Verizon FiosTV). I will take a look tonight and
see if the captioning is way out of sync.

Alan F



Jim wrote:
Just to clarify Alan, you are talking about High Definition broadcasts Over
the Air?? That is the only place I have any problem.

I have contacted the local stations (2 are receivable from my location).
One has responded and said the network is aware of it - local stations just
pass on what they are sent. I followed up with another question asking if
he could provide me an email or physical address so I can let FOX know there
is a problem.

Thanks for the reply.

Jim
"Alan F" wrote in message
news:[email protected].
I suggest you complain to the local stations. The problem may or may
not be with Fox, but the local station engineer is the one who has the
responsibility for his station sending out a quality signal. Go to the
station's website and see if you can find a email address or phone # for
the engineering department. If there is only a general contact address,
then start with that. If you do not get any productive responses, you
can always threaten to file a complaint with the FCC.

I have seen prolonged delays on captions, but I have not noticed on it
Fox recently. I do not watch 24, but I did watch House last week and I
do not recall noticing any severe delays in the captions.

Alan F


Jim wrote:
I am a hearing impaired person that requires Closed Captioning to enjoy
Television.

I watch Over The Air High Definition programs when they are available. I
faithfully watch "24" every Monday night.

I have noticed ever since I've had my HDTV that Fox network does not do a
good job with Closed Captioning of HD broadcasts. I thought perhaps it
might just have been "24" production but tonight I tried to watch "House"
and the poor closed captioning persists.

The poor closed captioning I'm referring to, is a 4 - 5 second delay
between
when words are spoken and when they appear on screen. I do not have this
problem with ABC, CBS, or NBC. Only Fox. When I switch from OTA to
Satellite, the closed captioning is synchronized great, however that
reception is not in High Definition.

I view Fox on two channels from different cities, the problem happens
on
both stations.

I attempted to communicate my problem to the Fox network but I cannot
find
anywhere to submit my complaint.

Perhaps someone here is experiencing the same problem? I'd appreciate
knowing and maybe with a few complaints from consumers, we could get the
closed captioning straightened out on FOX HD broadcasts.

Thanks,
Jim

I have the same problem here with FOX, but not any of the other stations.

Jeff


"Jim" wrote:


The poor closed captioning I'm referring to, is a 4 - 5 second delay between
when words are spoken and when they appear on screen. I do not have this
problem with ABC, CBS, or NBC. Only Fox. When I switch from OTA to
Satellite, the closed captioning is synchronized great, however that
reception is not in High Definition.

"Sam Spade" wrote in message
...
Jim wrote:

We that need CC, need to have our voices heard don't you think?

Absolutely.

I guess deaf people don't have the same issue that those who can hear
some voices fine and others are mubbled.


I used to think I might have a hearing problem because of not being able to
understand what was said on TV occasionally. Wasn't all that old at the
time. When I bought the first ATI AIW it allowed me to back up and turn CC
on. Usually they didn't know what the hell was said either . IOW it
actually was mumbled. Any one that has to use CC normally has my empathy.