Mitsubishi Problem with CC

Got a new Mitsubishi hdtv today, and I am unable to remove the CC from the
high def channels. No matter what I do, it remains and is a pain to watch
with it on. Before I call for a service tech, I'm wondering if anyone else
has had this problem and what did you do to correct it? My settings are set
to no CC. TIA

--
Instead of raising your voice, reinforce your argument!

Tom in Macon wrote:
Got a new Mitsubishi hdtv today, and I am unable to remove the CC from the
high def channels. No matter what I do, it remains and is a pain to watch
with it on. Before I call for a service tech, I'm wondering if anyone else
has had this problem and what did you do to correct it? My settings are set
to no CC. TIA

Are you using a Set Top Box or DVR from a cable or satellite provider?
If so, you should turn off the CC option in the STB because in digital
systems, captions are generated by the receiver/decoder which is what
the STB is.

If, on the other hand, you are using the internal ATSC or QAM tuner in
the TV, there may be a separate captioning on/off option in the tuner
setup menu.

Alan F

"Alan F" wrote in message
news:[email protected]
Tom in Macon wrote:
Got a new Mitsubishi hdtv today, and I am unable to remove the CC from
the high def channels. No matter what I do, it remains and is a pain to
watch with it on. Before I call for a service tech, I'm wondering if
anyone else has had this problem and what did you do to correct it? My
settings are set to no CC. TIA

Are you using a Set Top Box or DVR from a cable or satellite provider?
If so, you should turn off the CC option in the STB because in digital
systems, captions are generated by the receiver/decoder which is what
the STB is.

If, on the other hand, you are using the internal ATSC or QAM tuner in
the TV, there may be a separate captioning on/off option in the tuner
setup menu.

Alan F

I'm using a STB from a cable provider, and there does not appear to be any
settings on it to shut the CC option off.

Tom in Macon wrote:
"Alan F" wrote in message
news:[email protected]
Tom in Macon wrote:
Got a new Mitsubishi hdtv today, and I am unable to remove the CC from
the high def channels. No matter what I do, it remains and is a pain to
watch with it on. Before I call for a service tech, I'm wondering if
anyone else has had this problem and what did you do to correct it? My
settings are set to no CC. TIA
Are you using a Set Top Box or DVR from a cable or satellite provider?
If so, you should turn off the CC option in the STB because in digital
systems, captions are generated by the receiver/decoder which is what
the STB is.

If, on the other hand, you are using the internal ATSC or QAM tuner in
the TV, there may be a separate captioning on/off option in the tuner
setup menu.

Alan F

I'm using a STB from a cable provider, and there does not appear to be any
settings on it to shut the CC option off.

Ok, WHICH STB from the cable provider? Motorola, by any chance? If it
is a Motorola DVR, turn the box off and press menu on the remote or
front panel. This should bring up the setup menu which will have options
for 16:9 (HD), 4:3 Override (SD), and closed caption output. The
Motorola DVRs and I believe the STBs, put the captioning controls into a
special setup menu and not the regular menu.

Alan F

"Alan F" wrote in message
news:vb%[email protected]
Tom in Macon wrote:
"Alan F" wrote in message
news:[email protected]
Tom in Macon wrote:
Got a new Mitsubishi hdtv today, and I am unable to remove the CC from
the high def channels. No matter what I do, it remains and is a pain
to watch with it on. Before I call for a service tech, I'm wondering
if anyone else has had this problem and what did you do to correct it?
My settings are set to no CC. TIA
Are you using a Set Top Box or DVR from a cable or satellite provider?
If so, you should turn off the CC option in the STB because in digital
systems, captions are generated by the receiver/decoder which is what
the STB is.

If, on the other hand, you are using the internal ATSC or QAM tuner in
the TV, there may be a separate captioning on/off option in the tuner
setup menu.

Alan F

I'm using a STB from a cable provider, and there does not appear to be
any settings on it to shut the CC option off.

Ok, WHICH STB from the cable provider? Motorola, by any chance? If it
is a Motorola DVR, turn the box off and press menu on the remote or
front panel. This should bring up the setup menu which will have options
for 16:9 (HD), 4:3 Override (SD), and closed caption output. The
Motorola DVRs and I believe the STBs, put the captioning controls into a
special setup menu and not the regular menu.

Alan F


It is a Motorola and your directions worked. Thank you very much as I would
have never known about this menu as the cable provider did not furnish a
manual. Again, thanks.

Tom in Macon wrote:
"Alan F" wrote in message
news:vb%[email protected]
Tom in Macon wrote:
"Alan F" wrote in message
news:[email protected]
Tom in Macon wrote:
Got a new Mitsubishi hdtv today, and I am unable to remove the CC from
the high def channels. No matter what I do, it remains and is a pain
to watch with it on. Before I call for a service tech, I'm wondering
if anyone else has had this problem and what did you do to correct it?
My settings are set to no CC. TIA
Are you using a Set Top Box or DVR from a cable or satellite provider?
If so, you should turn off the CC option in the STB because in digital
systems, captions are generated by the receiver/decoder which is what
the STB is.

If, on the other hand, you are using the internal ATSC or QAM tuner in
the TV, there may be a separate captioning on/off option in the tuner
setup menu.

Alan F

I'm using a STB from a cable provider, and there does not appear to be
any settings on it to shut the CC option off.
Ok, WHICH STB from the cable provider? Motorola, by any chance? If it
is a Motorola DVR, turn the box off and press menu on the remote or
front panel. This should bring up the setup menu which will have options
for 16:9 (HD), 4:3 Override (SD), and closed caption output. The
Motorola DVRs and I believe the STBs, put the captioning controls into a
special setup menu and not the regular menu.

Alan F


It is a Motorola and your directions worked. Thank you very much as I would
have never known about this menu as the cable provider did not furnish a
manual. Again, thanks.

Comcast. Should have figured they would not provide a manual. When I
was with Comcast, calls on even simple technical issues to the first
level CSRs were almost always of no help. Fortunately, the net and
valuable resources such as www.avsforum.com are available.

If you have a Motorola 64xx series HD-DVR, save this link:
http://en.wikibooks.org/wiki/How_to_...rola_DVR/Setup. It has a
LOT of very useful technical info you may need to look up sometime.

If you have a HDTV, you should double check that the HDMI/YPbPr OUTPUT
setting is 1080i (recommended for most) or 720p. Also, I hope the HD TV
is connected using component, DVI or HDMI cable or you won't get HD.

Alan F

"Alan F" wrote in message
news:[email protected]
Tom in Macon wrote:
"Alan F" wrote in message
news:vb%[email protected]
Tom in Macon wrote:
"Alan F" wrote in message
news:[email protected]
Tom in Macon wrote:
Got a new Mitsubishi hdtv today, and I am unable to remove the CC
from the high def channels. No matter what I do, it remains and is a
pain to watch with it on. Before I call for a service tech, I'm
wondering if anyone else has had this problem and what did you do to
correct it? My settings are set to no CC. TIA
Are you using a Set Top Box or DVR from a cable or satellite
provider?
If so, you should turn off the CC option in the STB because in digital
systems, captions are generated by the receiver/decoder which is what
the STB is.

If, on the other hand, you are using the internal ATSC or QAM tuner
in
the TV, there may be a separate captioning on/off option in the tuner
setup menu.

Alan F

I'm using a STB from a cable provider, and there does not appear to be
any settings on it to shut the CC option off.
Ok, WHICH STB from the cable provider? Motorola, by any chance? If it
is a Motorola DVR, turn the box off and press menu on the remote or
front panel. This should bring up the setup menu which will have options
for 16:9 (HD), 4:3 Override (SD), and closed caption output. The
Motorola DVRs and I believe the STBs, put the captioning controls into a
special setup menu and not the regular menu.

Alan F


It is a Motorola and your directions worked. Thank you very much as I
would have never known about this menu as the cable provider did not
furnish a manual. Again, thanks.

Comcast. Should have figured they would not provide a manual. When I
was with Comcast, calls on even simple technical issues to the first
level CSRs were almost always of no help. Fortunately, the net and
valuable resources such as www.avsforum.com are available.

If you have a Motorola 64xx series HD-DVR, save this link:
http://en.wikibooks.org/wiki/How_to_...rola_DVR/Setup. It has a
LOT of very useful technical info you may need to look up sometime.

If you have a HDTV, you should double check that the HDMI/YPbPr OUTPUT
setting is 1080i (recommended for most) or 720p. Also, I hope the HD TV
is connected using component, DVI or HDMI cable or you won't get HD.

Alan F

Thanks for the additional information. The cable provider is Mediacom, not
Comcast, but probably not a lot of difference there.