DirecTV no different than crapcast (for now)

Took 1/2 day off work as I HAD to be home at 13:00 for the installers.
It is now 16:00 and still no-shows. Just once I would like to be on
the front end of a tech hour range! (in this case 13:00 - 17:00).

It will be a pleasure to tell Comast where they can put their cable ;0)

Show up 4.5 hours after scheduled appointment and it is now dark
outside. No flashlight, no ladder long enough to reach the roof and no
idea how they are going to run the cable from the dish. !/2 day off
from work wasted - coming to try again next Saturday, February 3rd, in
the AM.

wrote:

Show up 4.5 hours after scheduled appointment and it is now dark
outside. No flashlight, no ladder long enough to reach the roof and no
idea how they are going to run the cable from the dish. !/2 day off
from work wasted - coming to try again next Saturday, February 3rd, in
the AM.

DirecTV installers are generally 3rd party subcontractors. If the one
assigned to you is ****ing up then phone up DirecTV and complain. They
don't like people working in their name to annoy their customers just as
you don't like being annoyed :-)

[ FWIW, the person who installed my Dish in 2001 and the one who rewired
my house after I moved in 2005 both did a good job ]

--
Stephen Harris

The truth is the truth, and opinion just opinion. But what is what?
My employer pays to ignore my opinions; you get to do it for free.

On Jan 26, 9:57 pm, (Stephen Harris) wrote:
DirecTV installers are generally 3rd party subcontractors. If the one
assigned to you is ****ing up then phone up DirecTV and complain. They
don't like people working in their name to annoy their customers just as
you don't like being annoyed :-)

[ FWIW, the person who installed my Dish in 2001 and the one who rewired
my house after I moved in 2005 both did a good job ]

=========
I called up and let them know if the installers cannot get me hooked
up this Saturday I'm going to cancel out on the whole thing(and I
will). Two chances better be enough LOL.

I'll post back on what the procedure was and a time line for the
installation.

On Jan 29, 10:52 am, wrote:
On Jan 26, 9:57 pm, (Stephen Harris) wrote: DirecTV installers are generally 3rd party subcontractors. If the one
assigned to you is ****ing up then phone up DirecTV and complain. They
don't like people working in their name to annoy their customers just as
you don't like being annoyed :-)

[ FWIW, the person who installed my Dish in 2001 and the one who rewired
my house after I moved in 2005 both did a good job ]

=========
I called up and let them know if the installers cannot get me hooked
up this Saturday I'm going to cancel out on the whole thing(and I
will). Two chances better be enough LOL.

I'll post back on what the procedure was and a time line for the
installation.

DTV has a policy of crediting customers $100 for a "no show" on
service calls.
I will check if that applies to "installations" as well.
It's always best to schedule any visits in the AM rather than PM
because of less likelyhood the tech will get hung up on other jobs
that make them late to your appointment.

DTV has a policy of crediting customers $100 for a "no show" on
service calls.
I will check if that applies to "installations" as well.
It's always best to schedule any visits in the AM rather than PM
because of less likelyhood the tech will get hung up on other jobs
that make them late to your appointment.
=============
Free installation, etc so no credit for that I guess. I didn't want
to take a whole day off work, guess I should have.

Anyway, they arrived today, around 10:30 and they left just after
13:00. I had the dish mounted on the side of the house (corner
house, no obstruction) as they were not working on roofs today
(bitter cold, howling winds). I could either reschedule again or
have it on the side of the house. Took the side of the house :0).

I have cable and had them run parallel lines, and not disconnect the
cable and use the same holes drilled through the walls. Heard the
spiel about the protection plan. I may or may not go for it after the
90 days pass by. Even with it, it is still cheaper than what Comcast
charges for their enhanced basic cable (according to Comcast.com, $67
for 4 TV's).