Sony Wega 36XBR400 stalling on startup

6+ year old 32XBR400 with no history of problems.

Last 3 days in a row, when turning on the TV after it's been off all
night, I get sound, but no picture. Turn off/turn on again, still no
picture. Leave set on for 10-15 minutes, half hour, still no picture.
THEN turn off/turn on again, picture is back. Picture looks fine once
it's on.

Any ideas?

There are several areas that have been known to cause intermittent problems
of this nature in this set. Get it to an experienced Sony servicer who has
worked on them. Most others will chase their tails for a while and perhaps
never solve the problem.

Leonard

"BluebirdNut" wrote in message
ups.com...
6+ year old 32XBR400 with no history of problems.

Last 3 days in a row, when turning on the TV after it's been off all
night, I get sound, but no picture. Turn off/turn on again, still no
picture. Leave set on for 10-15 minutes, half hour, still no picture.
THEN turn off/turn on again, picture is back. Picture looks fine once
it's on.

Any ideas?


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Quote: Get it to an experienced Sony servicer who has
worked on them. Most others will chase their tails for a while and perhaps
never solve the problem.

GREEEEAAAAATTTT . . . I don't think there IS one of those within 100
miles of me. The firm most companies use in this area for their
warranty work are a great bunch of dolts . . . I've NEVER had anything
come out of their shop that was actually fixed - they usually polish it
up a bit and send it on its way. [:-/


Leonard Caillouet wrote:
There are several areas that have been known to cause intermittent problems
of this nature in this set. Get it to an experienced Sony servicer who has
worked on them. Most others will chase their tails for a while and perhaps
never solve the problem.

Leonard

"BluebirdNut" wrote in message
ups.com...
6+ year old 32XBR400 with no history of problems.

Last 3 days in a row, when turning on the TV after it's been off all
night, I get sound, but no picture. Turn off/turn on again, still no
picture. Leave set on for 10-15 minutes, half hour, still no picture.
THEN turn off/turn on again, picture is back. Picture looks fine once
it's on.

Any ideas?


--------------------------------------------------------------------------------
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I had close to the same thing. Back in march2003 my 1yo 36xbr450 turn it
on no picture but had sound. Tech came soldered what he said was a
"loose connection on socket cn3 on connection yoke" Replaced verticle
output ic5004.
This worked for about 2 weeks then went again.
They took it away, brought it back banged up, scratched in number of
places, and a piece broken off front bottom base. It stayed all of 5
minutes I told them its theirs now, they loaded it up took it away. Went
to the store (AmericanTV) saw manager had a brand new in box 36xbr800 in
two hours.
GOOD LUCK.
Ray

Well, this is a fine kettle of fish. I found listings on the Sony
website for the service centers near me. The one I spoke of which I
will not use is the only one close enough to make a service call where
I am. I'm smack dab between two major cities, with no service centers
for miles around. I called Sony's customer service, and the only
suggestion they had was for me to call Sears. Sears??!! Are they for
real? I told the Sony rep that if I had to chuck this expensive set and
buy a new one, I would NOT be buying a Sony, since my warranty would be
worthless with no service centers close enough to make a service call,
and me without a truck.

Oh . . . and the Wega did it again this morning. Still doing it,
actually. We left around dinnertime last night, turned the TV off,
returned around 10PM, she started just fine. Turned it off when going
to bed, this morning it's up to its tricks again. She's still in there,
warming up - I'll go try 'er in a little while again.

BBN


QUAKEnSHAKE wrote:
I had close to the same thing. Back in march2003 my 1yo 36xbr450 turn it
on no picture but had sound. Tech came soldered what he said was a
"loose connection on socket cn3 on connection yoke" Replaced verticle
output ic5004.
This worked for about 2 weeks then went again.
They took it away, brought it back banged up, scratched in number of
places, and a piece broken off front bottom base. It stayed all of 5
minutes I told them its theirs now, they loaded it up took it away. Went
to the store (AmericanTV) saw manager had a brand new in box 36xbr800 in
two hours.
GOOD LUCK.
Ray

I would suggest that the next time you buy a set, make sure that there is
either local service available that is satisfactory to you or buy something
that is easy enough to haul to the nearest servicer.

The set will likely need to go to the shop for an efficient repair, so get a
few strong backs and heave. Find a servicer that is confident in servicing
these sets.

Sony is not responsible for where you live. They have one of the best
networks of authorized servicers in the business. If you don't like thier
local provider, you should not have bought a sony.

Leonard

"BluebirdNut" wrote in message
oups.com...
Well, this is a fine kettle of fish. I found listings on the Sony
website for the service centers near me. The one I spoke of which I
will not use is the only one close enough to make a service call where
I am. I'm smack dab between two major cities, with no service centers
for miles around. I called Sony's customer service, and the only
suggestion they had was for me to call Sears. Sears??!! Are they for
real? I told the Sony rep that if I had to chuck this expensive set and
buy a new one, I would NOT be buying a Sony, since my warranty would be
worthless with no service centers close enough to make a service call,
and me without a truck.


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At one time Sony was good quality merchandise. But that was a long
time ago.

wrote in message
s.com...
At one time Sony was good quality merchandise. But that was a long
time ago.

They still do. This XBR had some issues, but many products do. Overall, we
have had very high reliablility from the Sony products we sell.

Leonard

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At one time Sony was good quality merchandise. But that was a long
time ago.

They still do. This XBR had some issues, but many products do. Overall, we
have had very high reliablility from the Sony products we sell.

Consider the source.

wrote in message
oups.com...

At one time Sony was good quality merchandise. But that was a long
time ago.

They still do. This XBR had some issues, but many products do. Overall,
we
have had very high reliablility from the Sony products we sell.

Consider the source.

What exactly do you mean?

Leonard

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