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New software update?



 
 
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  #1  
Old September 21st 06, 08:27 AM posted to uk.media.tv.sky,uk.tech.tv.sky
Paul Hyett
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Posts: 122
Default New software update?

Just wondered, as my (standard) Grundig digibox was in standby this
morning. (Slightly irritating, since I was recording C5's Baseball
coverage during the night)

S/W version is 3.5.3, and there's a 'System Health Check' option I don't
recall seeing before. When selected, it asks for my PIN, and since I
don't remember it offhand, I can't test what it does.
--
Paul 'Charts Fan' Hyett
  #2  
Old September 21st 06, 09:14 AM posted to uk.media.tv.sky,uk.tech.tv.sky
Nigel Barker
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Posts: 184
Default New software update?

On Thu, 21 Sep 2006 06:27:38 GMT, Paul Hyett wrote:

Just wondered, as my (standard) Grundig digibox was in standby this
morning. (Slightly irritating, since I was recording C5's Baseball
coverage during the night)

S/W version is 3.5.3, and there's a 'System Health Check' option I don't
recall seeing before. When selected, it asks for my PIN, and since I
don't remember it offhand, I can't test what it does.


Default PIN is the last 4 digits of the viewing card number.

--
Nigel Barker
Live from the sunny Cote d'Azur
  #3  
Old September 21st 06, 10:11 AM posted to uk.media.tv.sky,uk.tech.tv.sky
[email protected]
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Posts: 4
Default New software update?


Nigel Barker wrote:
On Thu, 21 Sep 2006 06:27:38 GMT, Paul Hyett wrote:

Just wondered, as my (standard) Grundig digibox was in standby this
morning. (Slightly irritating, since I was recording C5's Baseball
coverage during the night)

S/W version is 3.5.3, and there's a 'System Health Check' option I don't
recall seeing before. When selected, it asks for my PIN, and since I
don't remember it offhand, I can't test what it does.


Default PIN is the last 4 digits of the viewing card number.


It's actually the last four digits of your original Sky viewing card.

In other words if you had a series 1 card, that was replaced in 2003 by
the current series 2, the default PIN remains as what the last four
digits of that series 1 card were.

  #4  
Old September 21st 06, 10:13 AM posted to uk.media.tv.sky,uk.tech.tv.sky
The Todal
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Posts: 3
Default New software update?


"Nigel Barker" wrote in message
...
On Thu, 21 Sep 2006 06:27:38 GMT, Paul Hyett
wrote:

Just wondered, as my (standard) Grundig digibox was in standby this
morning. (Slightly irritating, since I was recording C5's Baseball
coverage during the night)

S/W version is 3.5.3, and there's a 'System Health Check' option I don't
recall seeing before. When selected, it asks for my PIN, and since I
don't remember it offhand, I can't test what it does.


Default PIN is the last 4 digits of the viewing card number.


The PIN is the number you use when viewing Box Office channels - I wonder
how many of us never bother with Box Office because all the movies have long
ago been released for rental.


  #5  
Old September 21st 06, 12:16 PM posted to uk.media.tv.sky,uk.tech.tv.sky
Bob Lucas
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Posts: 9
Default New software update?


"Paul Hyett" wrote in message
...
Just wondered, as my (standard) Grundig digibox was in standby this
morning. (Slightly irritating, since I was recording C5's Baseball
coverage during the night)

S/W version is 3.5.3, and there's a 'System Health Check' option I
don't recall seeing before. When selected, it asks for my PIN, and
since I don't remember it offhand, I can't test what it does.
--
Paul 'Charts Fan' Hyett



When you subscribed to Sky, your subscriber PIN would have been the
last four digits of your first viewing card. Sky do not change the
subscriber PINs, when they issue renewal viewing cards.
Consequently, you may have problems, if you did not make a note of the
original PIN (or the serial number from your first viewing card).

However, the digibox menu has always provided an option that enables
the subscriber to choose his own PIN. I changed my PIN at the outset
to a number that I have memorised. Consequently, I do know the
correct PIN.

However, I am not sure whether the PIN in the 'System Health Check'
option is the same as your normal subscriber PIN.

I suspect that it may be a different number that Sky have issued to
their engineers - for use during service calls. My subscriber PIN
does not operate the 'System Health Check' option.


  #6  
Old September 21st 06, 02:20 PM posted to uk.media.tv.sky,uk.tech.tv.sky
Mark Carver
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Posts: 463
Default New software update?


Bob Lucas wrote:

I suspect that it may be a different number that Sky have issued to
their engineers - for use during service calls. My subscriber PIN
does not operate the 'System Health Check' option.


Nor mine. There is also a four digit 'case number' that appears, this
changes with each unsuccessful attempt.

I'm only guessing but perhaps for each 'case number' there's a
corresponding PIN that your local friendly Sky droid has a look up
table for ? If so it shouldn't take too long in this day and age for
someone to work out the relationship, and publish it on t'internet.

  #7  
Old September 21st 06, 07:30 PM posted to uk.media.tv.sky,uk.tech.tv.sky
Paul Hyett
external usenet poster
 
Posts: 122
Default New software update?

In uk.media.tv.sky on Thu, 21 Sep 2006, Nigel Barker wrote :

S/W version is 3.5.3, and there's a 'System Health Check' option I don't
recall seeing before. When selected, it asks for my PIN, and since I
don't remember it offhand, I can't test what it does.


Default PIN is the last 4 digits of the viewing card number.


Yes, but the new style card has a different number to the one I started
with.
--
Paul 'Charts Fan' Hyett
  #8  
Old September 21st 06, 07:30 PM posted to uk.media.tv.sky,uk.tech.tv.sky
Paul Hyett
external usenet poster
 
Posts: 122
Default New software update?

In uk.media.tv.sky on Thu, 21 Sep 2006, Bob Lucas wrote :

Just wondered, as my (standard) Grundig digibox was in standby this
morning. (Slightly irritating, since I was recording C5's Baseball
coverage during the night)

S/W version is 3.5.3, and there's a 'System Health Check' option I
don't recall seeing before. When selected, it asks for my PIN, and
since I don't remember it offhand, I can't test what it does.


When you subscribed to Sky, your subscriber PIN would have been the
last four digits of your first viewing card. Sky do not change the
subscriber PINs, when they issue renewal viewing cards.
Consequently, you may have problems, if you did not make a note of the
original PIN (or the serial number from your first viewing card).


I have it *somewhere*, but I thought it might be quicker to ask here
what the new option does, rather than spend a day hunting for my PIN.
--
Paul 'Charts Fan' Hyett
 




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