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#1
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Have any NTL phone line users got their free NTL TV box? What's the number
to call to arrange for installation? Thanks in advance |
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#2
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Brian Wescombe wrote: Have any NTL phone line users got their free NTL TV box? What's the number to call to arrange for installation? Thanks in advance I'd rather fist myself than have anything to do with NTL, but yours is the choice http://www.home.ntl.com/page/freetvpack |
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#3
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Ed wrote: Brian Wescombe wrote: Have any NTL phone line users got their free NTL TV box? What's the number to call to arrange for installation? Thanks in advance I'd rather fist myself than have anything to do with NTL, but yours is the choice http://www.home.ntl.com/page/freetvpack As someone who has never had the slightest problem with NTL, I can only disagree. Their support centre is pants but the broadband internet is first class. |
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#4
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JPG wrote, On 13/09/2006 14:33:
Ed wrote: Brian Wescombe wrote: Have any NTL phone line users got their free NTL TV box? What's the number to call to arrange for installation? Thanks in advance I'd rather fist myself than have anything to do with NTL, but yours is the choice http://www.home.ntl.com/page/freetvpack As someone who has never had the slightest problem with NTL, I can only disagree. Their support centre is pants but the broadband internet is first class. Yes I agree, we have two NTL connections to our rented house. Both broadband lines were installed quickly and at the arranged time, the product is reliable and consistent. Arranging the installations over the phone was a nightmare, involving very long telephone conversations and swapping between departments. Perhaps Ed is pleased with his current tv/internet and phone package, and will be partaking of some personal fisting this evening as he does every other evening rather than trying to change his comms provider. |
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#5
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In article . com, JPG
writes As someone who has never had the slightest problem with NTL, I can only disagree. Their support centre is pants but the broadband internet is first class. AOL Mike -- Michael Swift We do not regard Englishmen as foreigners. Kirkheaton We look on them only as rather mad Norwegians. Yorkshire Halvard Lange |
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#6
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Yes I agree, we have two NTL connections to our rented house. Both broadband lines were installed quickly and at the arranged time, the product is reliable and consistent. Arranging the installations over the phone was a nightmare, involving very long telephone conversations and swapping between departments. Perhaps Ed is pleased with his current tv/internet and phone package, and will be partaking of some personal fisting this evening as he does every other evening rather than trying to change his comms provider. In the same sentence you say the priduct is reliable, which is great, but actually arranging it was a nightmare. Fortunately I get sky free from virgin radio and work pays for my broadband |
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#7
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Fortunately I get sky free from virgin radio Eh? How does that work then...? :-) Chris. |
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#8
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In the same sentence you say the priduct is reliable, which is great, but actually arranging it was a nightmare. This pretty much sums up my experiences of NTL too. The actual product is good. TV, broadband and telephone, no real compliants, and in general a good reliable service. HOWEVER, when it goes wrong (as even the best service will from time to time) their customer service and support is generally very poor. Fortunatly, I've only every had to use it 2-3 times in the last 3 years. Cheers, Chris. |
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#9
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In article , ChrisM
writes This pretty much sums up my experiences of NTL too. The actual product is good. TV, broadband and telephone, no real compliants, and in general a good reliable service. I agree with the quality of service, however the phone costs are prohibitive..... I dumped NTL for that reason, on BT basic service my phone costs are now half the NTL costs The free TV only gives you Sky 1 with the same line-up as Freeview..... Having left NTL 6 months ago Sky 3 is showing what I used to watch on NTL, the delay of 6 months avoids the repeats!!! -- Rex J Atkins, AMIBE |
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#10
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On Thu, 14 Sep 2006 06:45:16 +0100, Rex J Atkins AMIBE
wrote: I dumped NTL for that reason, on BT basic service my phone costs are now half the NTL costs I am with Telewest and now use Skype for all my phone needs. Saves me 100 pounds a year line rental plus loads in call costs. -- Andrew, contact via http://interpleb.googlepages.com Help make Usenet a better place: English is read downwards, please don't top post. Trim replies to quote only relevant text. Check groups.google.com before asking an obvious question. |
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