Sky Plus charges

I have just had a second Sky plus box installed. Although I have the full
Sky sky sports package , two mixes and multiroom
they have increased my subs to an extra £10 per month per month .Is this
correct , i thought Sky plus was no extra even with 2 sky plus boxes if you
have a prem package .Tried to get through to billing but very long wait and
I dont feel oblige to up my phone bill while waiting for them.

Hi,

In article ,
wrote:
I have just had a second Sky plus box installed. Although I have the full
Sky sky sports package , two mixes and multiroom
they have increased my subs to an extra £10 per month per month .Is this
correct , i thought Sky plus was no extra even with 2 sky plus boxes if you
have a prem package .Tried to get through to billing but very long wait and
I dont feel oblige to up my phone bill while waiting for them.

The extra £10 will be for multiroom, not for Sky+.

It would cost an extra tenner even if you only had a standard digibox in the
second location. You're getting a discounted second subscription
effectively.

Andy

"Andy Hawkins" wrote in message
...
I have just had a second Sky plus box installed. Although I have the full
Sky sky sports package , two mixes and multiroom
they have increased my subs to an extra £10 per month per month .Is this
correct , i thought Sky plus was no extra even with 2 sky plus boxes if
you
have a prem package .Tried to get through to billing but very long wait
and
I dont feel oblige to up my phone bill while waiting for them.

The extra £10 will be for multiroom, not for Sky+.

The OP said he already had multiroom

Loz

"loz" wrote in message
...

"Andy Hawkins" wrote in message
...
I have just had a second Sky plus box installed. Although I have the
full
Sky sky sports package , two mixes and multiroom
they have increased my subs to an extra £10 per month per month .Is this
correct , i thought Sky plus was no extra even with 2 sky plus boxes if
you
have a prem package .Tried to get through to billing but very long wait
and
I dont feel oblige to up my phone bill while waiting for them.

The extra £10 will be for multiroom, not for Sky+.

The OP said he already had multiroom

Loz

If you read it again he doesnt say he *already* had multiroom, he just says
what he ended up with. Its not clear if he had multiroom with an an ordinary
box then replaced with a +, or multiroom based on a new +.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com

"Tumbleweed" wrote in message
...

"loz" wrote in message
...

"Andy Hawkins" wrote in message
...
I have just had a second Sky plus box installed. Although I have the
full
Sky sky sports package , two mixes and multiroom
they have increased my subs to an extra £10 per month per month .Is
this
correct , i thought Sky plus was no extra even with 2 sky plus boxes
if
you
have a prem package .Tried to get through to billing but very long
wait
and
I dont feel oblige to up my phone bill while waiting for them.

The extra £10 will be for multiroom, not for Sky+.

The OP said he already had multiroom

Loz

If you read it again he doesnt say he *already* had multiroom, he just
says
what he ended up with. Its not clear if he had multiroom with an an
ordinary
box then replaced with a +, or multiroom based on a new +.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com

I had multiroom with a ordinary box in bedroom and sky plus box in
lounge
then i replaced the ordinary box to a plus box , making 2 sky plus boxes
I E one in bedroom and one in the lounge ,after i did this sky sent me a
letter to up the subscribtion to another ten quid a month and in reply to
you Andy I am getting full package on both boxes in both rooms , as I was
with the combination of standard box and sky plus box . I will try and get
through to sky billing today but i am not waiting 25 mins at 0870 rate !

Hi,

In article ,
wrote:
I had multiroom with a ordinary box in bedroom and sky plus box in
lounge
then i replaced the ordinary box to a plus box , making 2 sky plus boxes
I E one in bedroom and one in the lounge ,after i did this sky sent me a
letter to up the subscribtion to another ten quid a month and in reply to
you Andy I am getting full package on both boxes in both rooms , as I was
with the combination of standard box and sky plus box . I will try and get
through to sky billing today but i am not waiting 25 mins at 0870 rate !

Sounds like you're being overcharged then. Only way (I suspect) to resolve
it is to brave the 0870 number...

You could be cheeky and try to get some form of compensation for the error,
to cover your time and call charges if nothing else.

Andy

"Andy Hawkins" wrote in message
...
Hi,

In article ,
wrote:
I had multiroom with a ordinary box in bedroom and sky plus box in
lounge
then i replaced the ordinary box to a plus box , making 2 sky plus
boxes
I E one in bedroom and one in the lounge ,after i did this sky sent
me a
letter to up the subscribtion to another ten quid a month and in reply
to
you Andy I am getting full package on both boxes in both rooms , as I
was
with the combination of standard box and sky plus box . I will try and
get
through to sky billing today but i am not waiting 25 mins at 0870 rate !

Sounds like you're being overcharged then. Only way (I suspect) to resolve
it is to brave the 0870 number...

You could be cheeky and try to get some form of compensation for the
error,
to cover your time and call charges if nothing else.

Andy

Finally cracked it ! rang sky only 13 mins wait not to bad
what happened is that they thought I had three sky cards my old card for
the standard sky box was not cancelled off
when the installer put the new sky card in , they thought I was running
three boxes .
Any way appears to be sorted out with there billing department and card
cancelling department
But then again ? will have to watch my direct debit with them

Dont want to pay to call sky?
Just goto this site...
http://www.saynoto0870.com/companysearch.php
and use the 0800 number instead!!!


"Andy Hawkins" wrote in message
...
Hi,

In article ,
wrote:
I had multiroom with a ordinary box in bedroom and sky plus box in
lounge
then i replaced the ordinary box to a plus box , making 2 sky plus
boxes
I E one in bedroom and one in the lounge ,after i did this sky sent me
a
letter to up the subscribtion to another ten quid a month and in reply
to
you Andy I am getting full package on both boxes in both rooms , as I was
with the combination of standard box and sky plus box . I will try and
get
through to sky billing today but i am not waiting 25 mins at 0870 rate !

Sounds like you're being overcharged then. Only way (I suspect) to resolve
it is to brave the 0870 number...

You could be cheeky and try to get some form of compensation for the
error,
to cover your time and call charges if nothing else.

Andy