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I'm losing recorded programs on Sky+



 
 
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  #1  
Old August 5th 05, 08:17 PM
Danny
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Default I'm losing recorded programs on Sky+

Last night I partially watched a program I had recorded earlier on Sky+.
I didn't watch the entire program however when I went back to the
planner, to watch the rest of it, it had gone and I'm sure I didn't
delete it. Any ideas please?

Danny
  #2  
Old August 5th 05, 10:22 PM
Tumbleweed
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Default


"Danny" wrote in message
...
Last night I partially watched a program I had recorded earlier on Sky+. I
didn't watch the entire program however when I went back to the planner,
to watch the rest of it, it had gone and I'm sure I didn't delete it. Any
ideas please?

Danny


I've hada few failures recently. It recorded the second half only of
'house' this week, & a couple of recordings said 'failed' with no
explanation plus it stopped recording something I was watching live (and
recording as well) but a few minutes behind, when I existed pause... maybe
its time for a power cycle.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com


  #3  
Old August 5th 05, 11:48 PM
Tumbleweed
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Default


"Tumbleweed" wrote in message
...

"Danny" wrote in message
...
Last night I partially watched a program I had recorded earlier on Sky+.
I didn't watch the entire program however when I went back to the
planner, to watch the rest of it, it had gone and I'm sure I didn't
delete it. Any ideas please?

Danny


I've hada few failures recently. It recorded the second half only of
'house' this week, & a couple of recordings said 'failed' with no
explanation plus it stopped recording something I was watching live (and
recording as well) but a few minutes behind, when I existed pause... maybe
its time for a power cycle.


....and another one this evening. Definitely time for a Rebuild FS and power
cycle.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com


  #4  
Old August 6th 05, 12:42 PM
Mike GW8IJT
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Default

"Danny" wrote in message
...
Last night I partially watched a program I had recorded earlier on

Sky+.
I didn't watch the entire program however when I went back to the
planner, to watch the rest of it, it had gone and I'm sure I didn't
delete it. Any ideas please?

Danny


I think it's being somewhat over optimistic to expect a Sky+ to work
properly.

Regards Mike.

  #5  
Old August 7th 05, 12:15 AM
Jeffrey Smith
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Default

On Fri, 5 Aug 2005 18:17:00 +0000 (UTC), Danny
wrote:

Last night I partially watched a program I had recorded earlier on Sky+.
I didn't watch the entire program however when I went back to the
planner, to watch the rest of it, it had gone and I'm sure I didn't
delete it. Any ideas please?

Danny


I think the givaway for this is that when you try to go into a
recording which you know was there, the figure for disk usage has
reduced to 0% and you cannot access the programme. However, the figure
of disk space still available shows that it should still be there.

A reboot of the box will then show all programmes recorded, not just
the ones which have gone to 0%, as 'failed' and deleting them does not
increase the available disk space. At that point only a full system
reset will bring the space back to 100%, and loses everything in the
planner.

We are now getting this on the third Sky+ box, and each time Sky comes
and replaces it, the 'new' one is just as bad. There must be a design
fault inherent in all the Pace boxes.

Jeffrey Smith.
  #6  
Old August 7th 05, 12:39 AM
Danny
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Default

Jeffrey Smith wrote:
On Fri, 5 Aug 2005 18:17:00 +0000 (UTC), Danny
wrote:


Last night I partially watched a program I had recorded earlier on Sky+.
I didn't watch the entire program however when I went back to the
planner, to watch the rest of it, it had gone and I'm sure I didn't
delete it. Any ideas please?

Danny



I think the givaway for this is that when you try to go into a
recording which you know was there, the figure for disk usage has
reduced to 0% and you cannot access the programme. However, the figure
of disk space still available shows that it should still be there.

A reboot of the box will then show all programmes recorded, not just
the ones which have gone to 0%, as 'failed' and deleting them does not
increase the available disk space. At that point only a full system
reset will bring the space back to 100%, and loses everything in the
planner.

We are now getting this on the third Sky+ box, and each time Sky comes
and replaces it, the 'new' one is just as bad. There must be a design
fault inherent in all the Pace boxes.

Jeffrey Smith.


this is my second box, which I've had for two weeks, the previous box
had to be replaced in the first week. Not very good is it?
  #7  
Old August 7th 05, 08:09 AM
Cowsland
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Default


. There must be a design
fault inherent in all the Pace boxes.


What about the other boxes ?
  #8  
Old August 7th 05, 08:14 AM
Tumbleweed
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Default


"Danny" wrote in message
...
Danny wrote:
Last night I partially watched a program I had recorded earlier on Sky+.
I didn't watch the entire program however when I went back to the
planner, to watch the rest of it, it had gone and I'm sure I didn't
delete it. Any ideas please?

Danny


Thanks guys, I'm getting the message.

I think that I know where I should look for planner rebuild, a
software reload and a full reset; is this the same as a Rebuild FS?
However what is a power cycle please?

Danny


switch it off and on :-)

switch off - wait 10 seconds - switch on *at the power socket*

Reason for doing this is to force a fresh reload of the Sky+ Operating
System in case that is what is corrupted, the on/off on the remote just
changes the colour of the light on the front betwen red and green.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com


  #9  
Old August 7th 05, 08:40 AM
Jomtien
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Default

Jeffrey Smith wrote:

There must be a design
fault inherent in all the Pace boxes.


You can't really blame Pace as the boxes themselves aren't bad. The
hard drives (not made by Pace) are the single most likely thing to go
wrong and I'm sure that nearly all breakdowns in the first months are
due to drive failure. Blame Maxtor for that.

Apart from that, the big problem with the Sky+ looks like crappy
software and Sky are responsible for this.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)
  #10  
Old August 7th 05, 10:54 PM
Danny
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Posts: n/a
Default

Tumbleweed wrote:
"Danny" wrote in message
...

Danny wrote:

Last night I partially watched a program I had recorded earlier on Sky+.
I didn't watch the entire program however when I went back to the
planner, to watch the rest of it, it had gone and I'm sure I didn't
delete it. Any ideas please?

Danny


Thanks guys, I'm getting the message.

I think that I know where I should look for planner rebuild, a
software reload and a full reset; is this the same as a Rebuild FS?
However what is a power cycle please?

Danny



switch it off and on :-)

switch off - wait 10 seconds - switch on *at the power socket*

Reason for doing this is to force a fresh reload of the Sky+ Operating
System in case that is what is corrupted, the on/off on the remote just
changes the colour of the light on the front betwen red and green.

gottit, thank you.
 




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