Sky Plus problem

I'm looking for some advice regarding an annoying
fault our Sky Plus box has developed over the last
couple of days.

The box has started rebooting at random intervals.
The picture freezes for a second, the screen then
goes black for five to ten seconds then the box
reboots.

I've tried numerous planner rebuilds and a full
system reset to no avail.

I haven't tried a forced software download. Is
that worth trying?

What is the likely cause of the fault? I'm guessing
either a hard drive or power supply problem.

The 12-month warranty just ran out so, rather than
pay for an engineer to come out, I was considering
changing the hard drive myself. Would you recommend
this?

Thanks for any help.

"Billy Liar" wrote in message
...
I'm looking for some advice regarding an annoying
fault our Sky Plus box has developed over the last
couple of days.

The box has started rebooting at random intervals.
The picture freezes for a second, the screen then
goes black for five to ten seconds then the box
reboots.

I've tried numerous planner rebuilds and a full
system reset to no avail.

I haven't tried a forced software download. Is
that worth trying?

What is the likely cause of the fault? I'm guessing
either a hard drive or power supply problem.

The 12-month warranty just ran out so, rather than
pay for an engineer to come out, I was considering
changing the hard drive myself. Would you recommend
this?

Thanks for any help.

Mine has done that once quite recently.
Have you tried powering off at the mains?
--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com

i don't have a sky+, but can say that lots of people get these
problems.

1st, try a software reload (several times, if necessary).

next step is a "rebuild", but that's drastic, since it erases all
exisiting recordings.

Billy Liar wrote:

I haven't tried a forced software download. Is
that worth trying?

Yes. You have nothing to lose. This may well fix it.


What is the likely cause of the fault? I'm guessing
either a hard drive or power supply problem.

Could be either if it isn't a software problem.


The 12-month warranty just ran out so, rather than
pay for an engineer to come out,

Your legal rights extend far beyond any warranty period. I would
definitely pursue this in court, or at least threaten to which should
be enough to get the required free service visit.

You can also try fitting another drive first, just to see what
happens.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)