Lost all Sky+ recordings!!!! :(

Hi

My Sky+ box (version 1, upgraded with 250GB drive) froze up on me tonight -
normal (live) programmes worked fine, but was unable to play any of my
recorder ones.

I tried a soft reboot - power off/power on, but that didn't change things.
So I then unplugged it and powered it back on again.

When it came back up, my Sky+ planner says I have no programmes!!!

I tried the "Sky+ Planner Rebuild" (from the installer setup menu), but that
didn't do anything - does 1-2 seconds of work, doesn't reboot the box (as it
says it will), and nothing changes in my Sky+ planner...

Any ideas how I can get my recordings back? Unlikely, I know, but worth
asking...

Thanks
Alex

I've just had a similar problem. Switched on the box 1st thing to playback
something & I got soiund and no picture. Tried to do a planner rebuild, got
the Houskeeping page & then it froze.

Unplugged the box for a few seconds & let it re-boot, now I have no
recordings & it will not let me record - says there is a fault & ring sky.

When I check the signal strength, all the boxes for input 2 are blank.

Has anyone got any ideas before I contact $ky?

Thanks.

"Alex" wrote in message
...
Hi

My Sky+ box (version 1, upgraded with 250GB drive) froze up on me
tonight - normal (live) programmes worked fine, but was unable to play any
of my recorder ones.

I tried a soft reboot - power off/power on, but that didn't change things.
So I then unplugged it and powered it back on again.

When it came back up, my Sky+ planner says I have no programmes!!!

I tried the "Sky+ Planner Rebuild" (from the installer setup menu), but
that didn't do anything - does 1-2 seconds of work, doesn't reboot the box
(as it says it will), and nothing changes in my Sky+ planner...

Any ideas how I can get my recordings back? Unlikely, I know, but worth
asking...

Thanks
Alex

Jakey wrote:

Unplugged the box for a few seconds & let it re-boot, now I have no
recordings & it will not let me record - says there is a fault & ring sky.
When I check the signal strength, all the boxes for input 2 are blank.

The drive is faulty. I suspect the OP has the same problem.

Both of you could try a full system reset from the hidden service menu
though I suspect that both drives have died.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

In my case I don't think the drive is dead.

I bit the bullet and did a full system reset, and that worked (i.e. the task
completed). However I could not record or use live pause - upon further
investigation I now discovered that my 2nd satellite receiver is dead (tried
swapping the cables from the LNB and channel 1 is always full signal,
channel 2 is showing nothing).

Unless anyone can prove the 2nd channel ceases to work if the HD is dead? I
guess I'll prove that when I remove the disk and check it on my PC...

Alex



"Jomtien" wrote in message
...
Jakey wrote:

Unplugged the box for a few seconds & let it re-boot, now I have no
recordings & it will not let me record - says there is a fault & ring sky.
When I check the signal strength, all the boxes for input 2 are blank.

The drive is faulty. I suspect the OP has the same problem.

Both of you could try a full system reset from the hidden service menu
though I suspect that both drives have died.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

No signal on Input 2 is always a sign of a faulty hard drive. If it was the
cable or LNB the problem would swap around when you swapped the cables.

Janice


"Alex" wrote in message
...
In my case I don't think the drive is dead.

I bit the bullet and did a full system reset, and that worked (i.e. the
task
completed). However I could not record or use live pause - upon further
investigation I now discovered that my 2nd satellite receiver is dead
(tried
swapping the cables from the LNB and channel 1 is always full signal,
channel 2 is showing nothing).

Unless anyone can prove the 2nd channel ceases to work if the HD is dead?
I
guess I'll prove that when I remove the disk and check it on my PC...

Alex



"Jomtien" wrote in message
...
Jakey wrote:

Unplugged the box for a few seconds & let it re-boot, now I have no
recordings & it will not let me record - says there is a fault & ring
sky.
When I check the signal strength, all the boxes for input 2 are blank.

The drive is faulty. I suspect the OP has the same problem.

Both of you could try a full system reset from the hidden service menu
though I suspect that both drives have died.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

I'll let you all know when I swap the drive out with the original 40GB
one...

It could also just be a faulty Input 2, though, right?

Alexis



"Janice" wrote in message
...
No signal on Input 2 is always a sign of a faulty hard drive. If it was
the
cable or LNB the problem would swap around when you swapped the cables.

Janice


"Alex" wrote in message
...
In my case I don't think the drive is dead.

I bit the bullet and did a full system reset, and that worked (i.e. the
task
completed). However I could not record or use live pause - upon further
investigation I now discovered that my 2nd satellite receiver is dead
(tried
swapping the cables from the LNB and channel 1 is always full signal,
channel 2 is showing nothing).

Unless anyone can prove the 2nd channel ceases to work if the HD is dead?
I
guess I'll prove that when I remove the disk and check it on my PC...

Alex



"Jomtien" wrote in message
...
Jakey wrote:

Unplugged the box for a few seconds & let it re-boot, now I have no
recordings & it will not let me record - says there is a fault & ring
sky.
When I check the signal strength, all the boxes for input 2 are blank.

The drive is faulty. I suspect the OP has the same problem.

Both of you could try a full system reset from the hidden service menu
though I suspect that both drives have died.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

I don't think so I have replace hundreds of Sky+ hard drives through my job
and they all have the same tell tale sign no second input, It is the only
time I have ever seen no second input I don`t know of any other fault that
gives it if you have tried and changed the IF cables over and its the same

"Alex" wrote in message
...
I'll let you all know when I swap the drive out with the original 40GB
one...

It could also just be a faulty Input 2, though, right?

Alexis



"Janice" wrote in message
...
No signal on Input 2 is always a sign of a faulty hard drive. If it was
the
cable or LNB the problem would swap around when you swapped the cables.

Janice


"Alex" wrote in message
...
In my case I don't think the drive is dead.

I bit the bullet and did a full system reset, and that worked (i.e. the
task
completed). However I could not record or use live pause - upon further
investigation I now discovered that my 2nd satellite receiver is dead
(tried
swapping the cables from the LNB and channel 1 is always full signal,
channel 2 is showing nothing).

Unless anyone can prove the 2nd channel ceases to work if the HD is
dead?
I
guess I'll prove that when I remove the disk and check it on my PC...

Alex



"Jomtien" wrote in message
...
Jakey wrote:

Unplugged the box for a few seconds & let it re-boot, now I have no
recordings & it will not let me record - says there is a fault & ring
sky.
When I check the signal strength, all the boxes for input 2 are blank.

The drive is faulty. I suspect the OP has the same problem.

Both of you could try a full system reset from the hidden service menu
though I suspect that both drives have died.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

You were both right! Swapped the HD out with the original 40GB one, and
everything is fine now.

Strangely enough the 250GB HD is showing up as ok on my PC - did a low-level
format and a full scan of the disk and found no problems. Weird... I'll try
it in my Sky+ box again some time this weekend, see if it changes its mind!

Thanks
Alex


"fast_bri" wrote in message
...
I don't think so I have replace hundreds of Sky+ hard drives through my job
and they all have the same tell tale sign no second input, It is the only
time I have ever seen no second input I don`t know of any other fault that
gives it if you have tried and changed the IF cables over and its the same

"Alex" wrote in message
...
I'll let you all know when I swap the drive out with the original 40GB
one...

It could also just be a faulty Input 2, though, right?

Alexis



"Janice" wrote in message
...
No signal on Input 2 is always a sign of a faulty hard drive. If it was
the
cable or LNB the problem would swap around when you swapped the cables.

Janice


"Alex" wrote in message
...
In my case I don't think the drive is dead.

I bit the bullet and did a full system reset, and that worked (i.e. the
task
completed). However I could not record or use live pause - upon further
investigation I now discovered that my 2nd satellite receiver is dead
(tried
swapping the cables from the LNB and channel 1 is always full signal,
channel 2 is showing nothing).

Unless anyone can prove the 2nd channel ceases to work if the HD is
dead?
I
guess I'll prove that when I remove the disk and check it on my PC...

Alex



"Jomtien" wrote in message
...
Jakey wrote:

Unplugged the box for a few seconds & let it re-boot, now I have no
recordings & it will not let me record - says there is a fault & ring
sky.
When I check the signal strength, all the boxes for input 2 are
blank.

The drive is faulty. I suspect the OP has the same problem.

Both of you could try a full system reset from the hidden service
menu
though I suspect that both drives have died.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)

"Alex" wrote
in message ...

You were both right! Swapped the HD out with the original 40GB one,
and everything is fine now.

Strangely enough the 250GB HD is showing up as ok on my PC


Not so strange if the size / type of the hd disk Sky+ box is not compatible.

Alex wrote:

Unless anyone can prove the 2nd channel ceases to work if the HD is dead?

It does. And, by the same token, a faulty second tuner will prevent
recording.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/7rm2m
UK TV overseas: http://tinyurl.com/6p73
BBC reception questions? ; http://www.astra2d.com/
Fed up with on-screen logos? : http://logofreetv.org/
----
Only the truth as I see it.
No monies return'd. ;-)