dishplayer 7200 yellow card problem

I've now gotten my 2nd set of yellow cards for my 2 7200s. The first set got
activated after much trouble. The problem was that the picture on both
units would go black and/or pixelate plus lose or distort the sound at about
15-30 s intervals. This could not be fixed by any proceedure recommended by
the CSRs of various levels. Things I tried included: switch tests, pulling
the card, rebooting with 32768 code, checking the signal strength (88+),
unplugging from the wall for 3+ hours, cursing, drinking heavily, etc.
Nothing helped.

CSR says that the yellow cards are corrupted. They reactivated the blue
cards and the picture problem is gone.

Now the 2nd set comes today and I activate them with the web page. It takes
less than 15 min. But, I get the same symptoms as before. Pixelating
images with disrupted sound every 15-30 seconds.

Note that if you record this signal, the disruptions are played back in the
same location. If I play back saved recordings from when I had the blue
card in, no picture disruptions.

So, anyone else having the same trouble? It seems that there is some bad
interaction with the 7200 and the yellow cards. It doesn't seem isolated
since both units do the exact same thing.

Thanks for any comments

DW

I have a 7100 that the new yellow card would not work..talked to tech
guy and he said card was bad and would send a new one ...next day I had
no TV at all with the original blue card. called again and this tech
guy said card not the problem rather the receiver will not accept new
yellow cards ..he will send a new receiver. Got the new receiver call
tech again to set it up and it had mega problems....no color and would
not recognize my switch...so now i am awaiting another receiver that is
supposed to fix all of this.. Bunch of crap to me..this is their last
chance...7100 always worked fine with the original blue card..

After more time on the phone, they are sending me two replacement receivers
and they should be here in a day or two. I hope that fixes the problems.
They wanted to charge me for the replacements ("they are out of warranty)
but I finally got them to agree that the yellow cards broke my dps and so
they were so kind as to offer me the receivers for free.



wrote in message
oups.com...
I have a 7100 that the new yellow card would not work..talked to tech
guy and he said card was bad and would send a new one ...next day I had
no TV at all with the original blue card. called again and this tech
guy said card not the problem rather the receiver will not accept new
yellow cards ..he will send a new receiver. Got the new receiver call
tech again to set it up and it had mega problems....no color and would
not recognize my switch...so now i am awaiting another receiver that is
supposed to fix all of this.. Bunch of crap to me..this is their last
chance...7100 always worked fine with the original blue card..

Yellow card...blue card???????????????

Clue me in please?


"d wipf" wrote in message
...

I've now gotten my 2nd set of yellow cards for my 2 7200s. The first set
got activated after much trouble. The problem was that the picture on
both units would go black and/or pixelate plus lose or distort the sound
at about 15-30 s intervals. This could not be fixed by any proceedure
recommended by the CSRs of various levels. Things I tried included:
switch tests, pulling the card, rebooting with 32768 code, checking the
signal strength (88+), unplugging from the wall for 3+ hours, cursing,
drinking heavily, etc. Nothing helped.

CSR says that the yellow cards are corrupted. They reactivated the blue
cards and the picture problem is gone.

Now the 2nd set comes today and I activate them with the web page. It
takes less than 15 min. But, I get the same symptoms as before.
Pixelating images with disrupted sound every 15-30 seconds.

Note that if you record this signal, the disruptions are played back in
the same location. If I play back saved recordings from when I had the
blue card in, no picture disruptions.

So, anyone else having the same trouble? It seems that there is some bad
interaction with the 7200 and the yellow cards. It doesn't seem isolated
since both units do the exact same thing.

Thanks for any comments

DW

Cathy,

The Original Encryption scheme Dish started with was Nagarvision 1, the
older Blue cards only support Nagravision 1. Dish is switching over to
Nagravision 2 which is much more hacker proof. The newer yellow cards
use Nagravision 2 encryption. Dish does have a few receivers in the
field that don't have Encryption cards in their card slots because their
system boards have the encryption circuity built on the system boards,
Namely (322, 522 with Nagravision 2). The only reason these receivers
have a card slot is to future proof them just in case Dish changes their
encryption system again.

If you have any receivers on your account that still have blue cards
expect a letter from Dish with the replacement cards in them. Later this
year Dish will turn off their Nagravision 1 encryption but after all
subs are converted to Nagravision 2.

John


Cathy De Viney wrote:

Yellow card...blue card???????????????

Clue me in please?


"d wipf" wrote in message
...

I've now gotten my 2nd set of yellow cards for my 2 7200s. The first set
got activated after much trouble. The problem was that the picture on
both units would go black and/or pixelate plus lose or distort the sound
at about 15-30 s intervals. This could not be fixed by any proceedure
recommended by the CSRs of various levels. Things I tried included:
switch tests, pulling the card, rebooting with 32768 code, checking the
signal strength (88+), unplugging from the wall for 3+ hours, cursing,
drinking heavily, etc. Nothing helped.

CSR says that the yellow cards are corrupted. They reactivated the blue
cards and the picture problem is gone.

Now the 2nd set comes today and I activate them with the web page. It
takes less than 15 min. But, I get the same symptoms as before.
Pixelating images with disrupted sound every 15-30 seconds.

Note that if you record this signal, the disruptions are played back in
the same location. If I play back saved recordings from when I had the
blue card in, no picture disruptions.

So, anyone else having the same trouble? It seems that there is some bad
interaction with the 7200 and the yellow cards. It doesn't seem isolated
since both units do the exact same thing.

Thanks for any comments

DW

Thank you very much for the reply! I have not heard anything from Dish
my 7200 yet. I also have a 510...the card won't be swapped on that model?

"John Lodge" wrote in message
ink.net...
Cathy,

The Original Encryption scheme Dish started with was Nagarvision 1, the
older Blue cards only support Nagravision 1. Dish is switching over to
Nagravision 2 which is much more hacker proof. The newer yellow cards use
Nagravision 2 encryption. Dish does have a few receivers in the field that
don't have Encryption cards in their card slots because their system
boards have the encryption circuity built on the system boards, Namely
(322, 522 with Nagravision 2). The only reason these receivers have a card
slot is to future proof them just in case Dish changes their encryption
system again.

If you have any receivers on your account that still have blue cards
expect a letter from Dish with the replacement cards in them. Later this
year Dish will turn off their Nagravision 1 encryption but after all subs
are converted to Nagravision 2.

John


Cathy De Viney wrote:

Yellow card...blue card???????????????

Clue me in please?


"d wipf" wrote in message
...

I've now gotten my 2nd set of yellow cards for my 2 7200s. The first set
got activated after much trouble. The problem was that the picture on
both units would go black and/or pixelate plus lose or distort the sound
at about 15-30 s intervals. This could not be fixed by any proceedure
recommended by the CSRs of various levels. Things I tried included:
switch tests, pulling the card, rebooting with 32768 code, checking the
signal strength (88+), unplugging from the wall for 3+ hours, cursing,
drinking heavily, etc. Nothing helped.

CSR says that the yellow cards are corrupted. They reactivated the blue
cards and the picture problem is gone.

Now the 2nd set comes today and I activate them with the web page. It
takes less than 15 min. But, I get the same symptoms as before.
Pixelating images with disrupted sound every 15-30 seconds.

Note that if you record this signal, the disruptions are played back in
the same location. If I play back saved recordings from when I had the
blue card in, no picture disruptions.

So, anyone else having the same trouble? It seems that there is some bad
interaction with the 7200 and the yellow cards. It doesn't seem isolated
since both units do the exact same thing.

Thanks for any comments

DW

"d wipf" wrote in message
...
After more time on the phone, they are sending me two replacement
receivers
and they should be here in a day or two. I hope that fixes the problems.
They wanted to charge me for the replacements ("they are out of warranty)
but I finally got them to agree that the yellow cards broke my dps and so
they were so kind as to offer me the receivers for free.


I got the receivers today. They are remanufactured units with 20 GB hard
drives. I called and had them activated in less than 30 min. So far they
seem to be working fine. Nothing at all like the trouble with my original
receivers.
Also, I pulled my 40 GB drives from my old receivers and swapped them in and
I had all my saved and scheduled PVR shows + my channel lists. That was a
nice surprise. I thought I'd lose them in the swap.

Anyway, my hypothesis is that both of these DPs are pretty old ( 6 yrs) and
they just couldn't take the new cards.
So, if you have the same trouble, make them send you a new (old) unit for
free.

Thanks for listening

DW

Not sure if you read my post on 3/16 Yellow card nightmare, or not.
I have a 7200 and a 3900, neither card worked, spent about 6 hours on the
phone before finally contacting

I finally got both new "remanufactured" receivers and one yellow card for
the 3900. They said I already had a new activated yellow card in the DP.

Contacted the Exec. offices again, got the 3900 up and running and they are
sending a new yellow card for the DP.

No one ever suggested that my old DP would not accept a yellow card, or that
I would have to pay for new receivers.

Maybe I will hang on to the DP they sent me for a few days until I receive
the new card.

I hate to switch my 80GB HDD and external enclosure that I modded the DP
with.

Bob

On Wed, 23 Mar 2005 18:11:32 -0600, "Cathy De Viney"
wrote:

I also have a 510...the card won't be swapped on that model?
If it has a blue card now, it eventually will. If it came with a
yellow card, or no card at all, it won't be swapped.

The Brand should be OSMOSE