Slightly off topic: LCD TVs and stuck pixels

I keep fancying an LCD TV to go with my Freeview box. Being the proud owner
of a 20 inch iMac with a single bright-green stuck pixel (not untypical on
computer monitors), I wondered what the incidence of this is on LCD TVs. Do
TV makers maintain, like computer monitor makers, that a few stuck pixels is
just hard luck?

Androo

Androo wrote:

I keep fancying an LCD TV to go with my Freeview box. Being the proud owner
of a 20 inch iMac with a single bright-green stuck pixel (not untypical on
computer monitors), I wondered what the incidence of this is on LCD TVs. Do
TV makers maintain, like computer monitor makers, that a few stuck pixels is
just hard luck?

Androo


Yup. frankly, it's a cop-out, IMO. The manufacturing process isn't
correct Mr Customer, so we'll fob you off with a lame excuse. My new
plasma had a duff pixel and the dealer sorted it out for me. Believe, if
you think that a PC screen with a dead pixel is irritating, try it on a
42-inch plasma.

I don't care what the manufacturers say: If I buy something with a fault
like that, I'll return for a refund/replacement. If the production
process produces panels with duff pixels, fix the manufacturing process,
don't expect the customer to be happy!


Clem

Agreed, don't buy it/take it back. I've not had any on either Panny LCD TV
(yet) ...

"Clem Dye" wrote in message
...

Yup. frankly, it's a cop-out, IMO. The manufacturing process isn't
correct Mr Customer, so we'll fob you off with a lame excuse. My new
plasma had a duff pixel and the dealer sorted it out for me. Believe, if
you think that a PC screen with a dead pixel is irritating, try it on a
42-inch plasma.

I don't care what the manufacturers say: If I buy something with a fault
like that, I'll return for a refund/replacement. If the production
process produces panels with duff pixels, fix the manufacturing process,
don't expect the customer to be happy!


Clem


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Clem Dye wrote in message ...

I don't care what the manufacturers say: If I buy something with a fault
like that, I'll return for a refund/replacement. If the production
process produces panels with duff pixels, fix the manufacturing process,
don't expect the customer to be happy!


If you learn a little about the manufacturing process you will see why
this is unreasonable.

Alex

Clem Dye wrote in message ...

I don't care what the manufacturers say: If I buy something with a fault
like that, I'll return for a refund/replacement. If the production
process produces panels with duff pixels, fix the manufacturing process,
don't expect the customer to be happy!


If you learn a little about the manufacturing process you will see why
this is unreasonable.

Alex

Alex Bird wrote:
Clem Dye wrote in message
...

I don't care what the manufacturers say: If I buy something with a
fault like that, I'll return for a refund/replacement. If the
production process produces panels with duff pixels, fix the
manufacturing process, don't expect the customer to be happy!


If you learn a little about the manufacturing process you will see why
this is unreasonable.

What other electronic goods are sold with the expectation that they may well
be faulty?
Also how many shops , online or otherwise , make this policy clear before
you have already bought the goods , got them home and discovered the
problem?

--
Alex

"We are now up against live, hostile targets"

"So, if Little Red Riding Hood should show up with a bazooka and a bad
attitude, I expect you to chin the bitch! "

www.drzoidberg.co.uk
www.ebayfaq.co.uk

"Dr Zoidberg" wrote in message
...

What other electronic goods are sold with the expectation that they may
well
be faulty?
Also how many shops , online or otherwise , make this policy clear before
you have already bought the goods , got them home and discovered the
problem?

--
Alex


i totally agree, but i think that if you're spending that kind of money,
you're expected to know a decent amount about the technology.

The manufacturing process for these panels isn't perfect yet. Until it is,
the choices are to bin bad screens, making the cost of the good ones soar,
or sell the ones with the odd dead/undead pixel. For pc screens at least,
you can pay a little extra for hand-picked units with no dead pixels,
guaranteed, and a guarantee against pixels dying. I'd imagine you can do
likewise with living room sets.

In message , Dr Zoidberg
wrote

Also how many shops , online or otherwise , make this policy clear before
you have already bought the goods , got them home and discovered the
problem?


http://h20000.www2.hp.com/bizsupport...jsp?objectID=l
pv19054&locale=en_US
--
Alan

On Tue, 17 Aug 2004 22:25:24 +0100, mrlipring wrote:


"Dr Zoidberg" wrote in message
...

What other electronic goods are sold with the expectation that they may
well
be faulty?
Also how many shops , online or otherwise , make this policy clear
before you have already bought the goods , got them home and discovered
the problem?

--
Alex


i totally agree, but i think that if you're spending that kind of money,
you're expected to know a decent amount about the technology.

The manufacturing process for these panels isn't perfect yet. Until it is,
the choices are to bin bad screens, making the cost of the good ones soar,
or sell the ones with the odd dead/undead pixel. For pc screens at least,
you can pay a little extra for hand-picked units with no dead pixels,
guaranteed, and a guarantee against pixels dying. I'd imagine you can do
likewise with living room sets.

Or hand pick it yourself in the shop.

Alex Bird wrote:

Clem Dye wrote in message
...

I don't care what the manufacturers say: If I buy something with a fault
like that, I'll return for a refund/replacement. If the production
process produces panels with duff pixels, fix the manufacturing process,
don't expect the customer to be happy!


If you learn a little about the manufacturing process you will see why
this is unreasonable.

Alex

Have to disagree - if the manufacturing can't produce consistent results,
then it isnt't ready for mass-market retail.

--
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