Lost recordings

I know there are many previous messages like this, but this is quite
specific, wondered if anyone else has had the problem.

I have had an ongoing problem for ages (now on my 3rd box) but am now out of
warranty. about once or twice a week I have recordings fail for no reason
or recordings that only play for about 30 minutes. The space on the planner
is going down (currently 54% available) but the programs only take about
20%.

Also had the machine stuck in standby mode.

Expecting the usual hard disk problems, have reloaded, cleared the disk,
reset the planner etc all to no avail. Finally replaced the hard drive
(same size 40gb - almost the same model) and settled down hopefully to
trouble free recording.

No, same problems, cannot be the disk drive as it is brand new and I doubt
if the box is at fault (although it is possible).

Has anyone had this type of problem ? Does anyone know how often the fan is
supposed to come on ? I don't think I have ever seen it running. I am
beginning to think it is overheating and breaking the drive.

Am a bit loath to get the box replaced until I know what cost the Sky+ 160
comes out as.

Michael

"Michael Hudson" wrote in message
...
I know there are many previous messages like this, but this is quite
specific, wondered if anyone else has had the problem.

I have had an ongoing problem for ages (now on my 3rd box) but am now out
of
warranty. about once or twice a week I have recordings fail for no reason
or recordings that only play for about 30 minutes. The space on the
planner
is going down (currently 54% available) but the programs only take about
20%.

Also had the machine stuck in standby mode.

Expecting the usual hard disk problems, have reloaded, cleared the disk,
reset the planner etc all to no avail. Finally replaced the hard drive
(same size 40gb - almost the same model) and settled down hopefully to
trouble free recording.

No, same problems, cannot be the disk drive as it is brand new and I doubt
if the box is at fault (although it is possible).

Has anyone had this type of problem ? Does anyone know how often the fan
is
supposed to come on ? I don't think I have ever seen it running. I am
beginning to think it is overheating and breaking the drive.

Am a bit loath to get the box replaced until I know what cost the Sky+ 160
comes out as.

Michael



It must be the box and overheating sounds like the most likely cause, though
I suppose a bad disk controller is a possibility as well. The fan on mine
seems to run quite often so you might be right in your guess. I have had
this problem just a very few times, cured by a rebuild of one sort or
another for many months. A couple of things you could do (a) the Jomtien
method of threatening to take them to the small claims court to see if you
can get a new one (never mind its out of warranty at only just over a year
it shouldnt fail), or (2) see if the fan is dead, and replace it for a
tenner.
There was a post about the new box cost, £350-ish is what I recall.

--
Tumbleweed

email replies not necessary but to contact use;
tumbleweednews at hotmail dot com

Michael Hudson wrote:

I have had an ongoing problem for ages (now on my 3rd box) but am now out of
warranty.

Your legal rights extend far beyond any 12 month warranty period and
Sky know this. You are in an even better position if it is your third
box (though that in itself is unusual and suggests some other
problem).


about once or twice a week I have recordings fail for no reason
or recordings that only play for about 30 minutes.

That could be the flaky Sky+ EPG. Or maybe not.


The space on the planner
is going down (currently 54% available) but the programs only take about
20%.

Rebuild the planner. Failing that reset the disk (soft and hard).


Also had the machine stuck in standby mode.

It happens.


Expecting the usual hard disk problems, have reloaded, cleared the disk,
reset the planner etc all to no avail.

Try again.


No, same problems, cannot be the disk drive as it is brand new and I doubt
if the box is at fault (although it is possible).

You instantly had the same problem or did it start off OK and get
worse over time? What is the quality reading on the two LNBs?


Does anyone know how often the fan is
supposed to come on ? I don't think I have ever seen it running.

This isn't right at all.

--
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----
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