Typical shoddy work from sky

Got a technician sent by sky to fix the system (£65) from First Line Digital
UK. He was supposed to arrive before 9 am but we recieved a call from sky at
8.45 saying that he'll now be coming between 11 & 2. He replaced the LNB, 2
hours later the problem of a laggy/freezing transmission occurred. What a
nice waste of time and money that was.

Anyone else experienced this type of misdiagnosis from sky/First Line
Digital?

Dave

Dave wrote:
|| Got a technician sent by sky to fix the system (£65) from First Line
Digital
|| UK. He was supposed to arrive before 9 am but we recieved a call from sky
at
|| 8.45 saying that he'll now be coming between 11 & 2. He replaced the LNB,
2
|| hours later the problem of a laggy/freezing transmission occurred. What a
|| nice waste of time and money that was.
||
|| Anyone else experienced this type of misdiagnosis from sky/First Line
|| Digital?
||
|| Dave

Tell them to get back there again. And tell them as they didn't fix the
original problem, they are "in breach of contract". They made a contract
with you when you paid £65 to fix your problem.

Don't take no ****. you nedd to be firm with these people.


--
_____________________________
^^I am not the person I used to be^^
but now I'm the person I once was!!!
_____________________________

They're sendin the tech back on sunday... between 7.30 & 5.30! nice early
wake-up for me

Dave wrote:
|| They're sendin the tech back on sunday... between 7.30 & 5.30! nice early
|| wake-up for me

He'll turn up at 5:15 lol

--
_____________________________
^^I am not the person I used to be^^
but now I'm the person I once was!!!
_____________________________

Dave wrote:

Got a technician sent by sky to fix the system (£65) from First Line Digital
UK. He was supposed to arrive before 9 am but we recieved a call from sky at
8.45 saying that he'll now be coming between 11 & 2. He replaced the LNB, 2
hours later the problem of a laggy/freezing transmission occurred. What a
nice waste of time and money that was.

Clearly he will have to come back again for free, or refund you. I
would claim for loss of earnings also.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/yvnsy
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BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)