new box?

Hi all.

I've got a old Amstrad Sky set top box (model DRX1 I think). I've had it
since I got Sky about 3 years ago. Anyway, I was at a friends who have a
newer silver box (don't know the make) and noticed that whenever they
navigate onscreen menu's, it responds almost immediatley. On mine the menu's
take that long the on screenTV guide is unusable.

Is mine so slow because of its age and if so, how do I go on about
convincing Sky to give me a new one free? If it makes any difference I'm on
the premium package (£40+ a month) and order a few PPV's each year.

"Johnny8977" ***NOSPAM*** wrote in message
...
Hi all.

I've got a old Amstrad Sky set top box (model DRX1 I think). I've had it
since I got Sky about 3 years ago. Anyway, I was at a friends who have a
newer silver box (don't know the make) and noticed that whenever they
navigate onscreen menu's, it responds almost immediatley. On mine the
menu's
take that long the on screenTV guide is unusable.

Is mine so slow because of its age and if so, how do I go on about
convincing Sky to give me a new one free? If it makes any difference I'm
on
the premium package (£40+ a month) and order a few PPV's each year.



Do you have a strong signal? because if not that can slow the menus down.

On Sun, 11 Jul 2004 18:25:45 +0000 (UTC), "Col's Cavern"
wrote:


"Johnny8977" ***NOSPAM*** wrote in message
...
Hi all.

I've got a old Amstrad Sky set top box (model DRX1 I think). I've had it
since I got Sky about 3 years ago. Anyway, I was at a friends who have a
newer silver box (don't know the make) and noticed that whenever they
navigate onscreen menu's, it responds almost immediatley. On mine the
menu's
take that long the on screenTV guide is unusable.

Is mine so slow because of its age and if so, how do I go on about
convincing Sky to give me a new one free? If it makes any difference I'm
on
the premium package (£40+ a month) and order a few PPV's each year.



Do you have a strong signal? because if not that can slow the menus down.

More likely your mate has a Panasonic box; they have the best
reliability and the fastest response.

Johnny8977 wrote:

I've got a old Amstrad Sky set top box (model DRX1 I think).
Is mine so slow because of its age

Yes, beyond any doubt. All more recent boxes work far faster than the
early ones. The early ones still do work though. I have a 1st gen
Grundig in daily use.


and if so, how do I go on about
convincing Sky to give me a new one free?

If your existing box broke and if you then threatened to cancel then
they might give you a free one.

The simplest way would be to cancel then re-subscribe using a
different name. Then you would get a new box for nothing.


If it makes any difference I'm on
the premium package (£40+ a month) and order a few PPV's each year.

Why not invest £150 in a Sky+ then? You won't have to pay the usage
fee for it.

--
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----
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