Moving into new house...

I've moved into a new house and phoned Sky for the £1 install offer (as the
website kept crashing). The Customer Service guy told me that I couldn't get
an installation as the previous owners were Sky customers and had not paid
their bill, so the house is Blacklisted by Sky. I asked the CS guy what
could be done about it and he said "Nothing, sorry".

I've phoned Sky 3 times and have been told that there is nothing they can
do.

Is this correct??

Why should I be unable to subscribe because someone else didn't pay a
bill????

stu wrote:
|| I've moved into a new house and phoned Sky for the £1 install offer (as
the
|| website kept crashing). The Customer Service guy told me that I couldn't
get
|| an installation as the previous owners were Sky customers and had not
paid
|| their bill, so the house is Blacklisted by Sky. I asked the CS guy what
|| could be done about it and he said "Nothing, sorry".
||
|| I've phoned Sky 3 times and have been told that there is nothing they can
|| do.


That's a bit harsh!

On Sun, 05 Oct 2003 10:09:59 GMT, "stu" wrote:

I've moved into a new house and phoned Sky for the £1 install offer (as the
website kept crashing). The Customer Service guy told me that I couldn't get
an installation as the previous owners were Sky customers and had not paid
their bill, so the house is Blacklisted by Sky. I asked the CS guy what
could be done about it and he said "Nothing, sorry".

I've phoned Sky 3 times and have been told that there is nothing they can
do.

Is this correct??

Why should I be unable to subscribe because someone else didn't pay a
bill????

Write your story to one of the non-Murdoch newspapers - that should do
the trick.

--
Hiram Hackenbacker

This SHOULD be nonsense.

I work in finance and, some years ago, people would often get turned down
for credit because of family members or previous residents.

These days it doesn't happen AFAIK as the companies like Equifax that store
our credit info are much more sophisticated than before.

Kick up a fuss, complain, whatever - it doesn't make sense and it certainly
isn't fair.


"stu" wrote in message
...
I've moved into a new house and phoned Sky for the £1 install offer (as
the
website kept crashing). The Customer Service guy told me that I couldn't
get
an installation as the previous owners were Sky customers and had not paid
their bill, so the house is Blacklisted by Sky. I asked the CS guy what
could be done about it and he said "Nothing, sorry".

I've phoned Sky 3 times and have been told that there is nothing they can
do.

Is this correct??

Why should I be unable to subscribe because someone else didn't pay a
bill????

In article ,
says...
This SHOULD be nonsense.

I work in finance and, some years ago, people would often get turned down
for credit because of family members or previous residents.

These days it doesn't happen AFAIK as the companies like Equifax that store
our credit info are much more sophisticated than before.

Really? Why did a regular £2 search to both them and another one who does the
same thing (currently going through a re-mortgage so this was required) turn
up several other people with the same surname at addresses I've never heard
of?

Sure I can write to them if I need to, to have them remove those people but
why are they there in the first place if it's such a "more sophisticated"
system?
--

Dom Robinson Gamertag: DVDfever email: dom at dvdfever dot co dot uk
/* http://DVDfever.co.uk (editor)
/* 940 DVDs, 259 games, 33 videos, 67 cinema films, 69 CDs, laserdiscs & news
/* star trek nemesis, bringing down the house, phone booth, human nature
"Everyone's a winner!" - Newsgroup troll 'Time To Burn' on the lack of choice
foistered upon viewers by broadcasters who don't watch their own output

Dunno!

All I know is I haven't come across this in a long time.


Really? Why did a regular £2 search to both them and another one who does
the
same thing (currently going through a re-mortgage so this was required)
turn
up several other people with the same surname at addresses I've never
heard
of?

Sure I can write to them if I need to, to have them remove those people
but
why are they there in the first place if it's such a "more sophisticated"
system?
--

On Sun, 05 Oct 2003 10:09:59 GMT, "stu" wrote:

I've moved into a new house and phoned Sky for the £1 install offer (as the
website kept crashing). The Customer Service guy told me that I couldn't get
an installation as the previous owners were Sky customers and had not paid
their bill, so the house is Blacklisted by Sky. I asked the CS guy what
could be done about it and he said "Nothing, sorry".

I've phoned Sky 3 times and have been told that there is nothing they can
do.

Is this correct??

Why should I be unable to subscribe because someone else didn't pay a
bill????



Because they have, in effect, soiled your character and credit rating
you need to threaten some sort of legal action to put it right.

A few years ago Barclaycard sent me a letter saying that due to my
long membership and creditworthiness with them they were offering me a
Gold card. Just fill in the acceptance form and it will be on its way.
Well, I did - and they denied me one. I hit the roof and threatened
them with legal action because they invited me to accept a
pre-approved offer, then stained my credit rating by refusing it for
no good reason. I received a grovelling letter of apology saying it
was all a mistake, and the new card.

Even though you don't have 'credit,' as in a credit card, from Sky,
you have a credit rating. Your credit rating is a valuable asset and
Sky is soiling it by blacklisting you. You shouldn't let them walk all
over you.

MJ