Sky -> FTV - What Happens?

I have read the FAQs and web sites but I could not find out what the
actual procedure is for going from a Sky subscription to free digital
viewing.

Is there more to this?:

1. Phone Sky, cancel subscription (inc. obligatory rant).
2. They deactivate my account by the next day. They don't want any
equipment back (I have been with Sky for a couple of years) and should
make no more withdrawals from my bank account after they send the next
(final) bill.
3. My TV, untouched, still with the Sky card in the digibox slot, now
shows only the FTV channels. Does the EPG change?
4. All done.

PS. I'll still be able to use my 'TV link', right?

TIA :-)

--

..

Vigil said this:

1. Phone Sky, cancel subscription (inc. obligatory rant).

The rant would be a little pointless, but if you wish...

2. They deactivate my account by the next day. They don't want any
equipment back (I have been with Sky for a couple of years) and should
make no more withdrawals from my bank account after they send the next
(final) bill.

I believe you have to give 30 days notice when cancelling a subscription.
Otherwise, correct.

3. My TV, untouched, still with the Sky card in the digibox slot, now
shows only the FTV channels.

Yup.

Does the EPG change?

Nope.

PS. I'll still be able to use my 'TV link', right?

Yup.

Great, thanks.

On Thu, 21 Aug 2003 15:53:59 +0100, Dale Richards wrote:

Vigil said this:

1. Phone Sky, cancel subscription (inc. obligatory rant).

The rant would be a little pointless, but if you wish...

2. They deactivate my account by the next day. They don't want any
equipment back (I have been with Sky for a couple of years) and should
make no more withdrawals from my bank account after they send the next
(final) bill.

I believe you have to give 30 days notice when cancelling a subscription.
Otherwise, correct.

3. My TV, untouched, still with the Sky card in the digibox slot, now
shows only the FTV channels.

Yup.

Does the EPG change?

Nope.

PS. I'll still be able to use my 'TV link', right?

Yup.

--

..

In article , 38bf9hv202
@sneakemail.com says...
I have read the FAQs and web sites but I could not find out what the
actual procedure is for going from a Sky subscription to free digital
viewing.

Is there more to this?:

1. Phone Sky, cancel subscription (inc. obligatory rant).

Rant about what? If you like the service, continue to pay. If you don't,
don't. The bod on the other end of the phone doesn't care. As someone who's
dealt with people on the phone before, just phone up, state your business
(cancelling your sub, giving a month's notice) and then go away.

2. They deactivate my account by the next day. They don't want any
equipment back (I have been with Sky for a couple of years) and should
make no more withdrawals from my bank account after they send the next
(final) bill.

You have to give them a month's notice.

3. My TV, untouched, still with the Sky card in the digibox slot, now
shows only the FTV channels. Does the EPG change?

The only recent change has been the BBC1 regions showing correctly, for most
people at least.

4. All done.

PS. I'll still be able to use my 'TV link', right?

No reason why not.
--

Dom Robinson Gamertag: DVDfever email: dom at dvdfever dot co dot uk
/* http://DVDfever.co.uk (editor)
/* 940 DVDs, 259 games, 33 videos, 67 cinema films, 69 CDs, laserdiscs & news
/* star trek nemesis, bringing down the house, phone booth, human nature
"Your eyes, they take me... to eternity." - Natalie Imbruglia, Identify

"Vigil" wrote in message
news
I thought they would ask why I was cancelling.

On Thu, 21 Aug 2003 17:59:06 +0100, Dom Robinson wrote:

1. Phone Sky, cancel subscription (inc. obligatory rant).

Rant about what? If you like the service, continue to pay. If you don't,
don't. The bod on the other end of the phone doesn't care. As someone
who's
dealt with people on the phone before, just phone up, state your
business
(cancelling your sub, giving a month's notice) and then go away.

--

.



Well if they ask why you are cancelling tell them.

In article , 38bf9hv202
@sneakemail.com says...

On Thu, 21 Aug 2003 17:59:06 +0100, Dom Robinson wrote:

1. Phone Sky, cancel subscription (inc. obligatory rant).

Rant about what? If you like the service, continue to pay. If you don't,
don't. The bod on the other end of the phone doesn't care. As someone who's
dealt with people on the phone before, just phone up, state your business
(cancelling your sub, giving a month's notice) and then go away.

I thought they would ask why I was cancelling.

Only if you get someone who hasn't fulfilled their quota of offering cheap re-
sub deals.
--

Dom Robinson Gamertag: DVDfever email: dom at dvdfever dot co dot uk
/* http://DVDfever.co.uk (editor)
/* 940 DVDs, 259 games, 33 videos, 67 cinema films, 69 CDs, laserdiscs & news
/* star trek nemesis, bringing down the house, phone booth, human nature
"Your eyes, they take me... to eternity." - Natalie Imbruglia, Identify

Dale Richards wrote:

3. My TV, untouched, still with the Sky card in the digibox slot, now
shows only the FTV channels.

Yup.

It also shows the FTA channels. And to show the FTV channels will soon
require that the card be a series 2 card.
I doubt that there are many subscribers with series 1 cards left now
but any that are would be foolish to cancel until they get the series
2 card.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/guiv
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.co.uk/
----
Only the truth as I see it.
No monies return'd. ;-)

Vigil writes:

I have read the FAQs and web sites but I could not find out what the
actual procedure is for going from a Sky subscription to free digital
viewing.

Is there more to this?:

One important thing: don't even start the cancellation process unless
you have received a P2 Sky card (one with a picture of a house).

If you only have an old P1 card and you cancel, you will not get FTV
channels for much longer.

--
Geoff Rimmer www.sillyfish.com
www.sillyfish.com - Make savings on your BT and Telewest phone calls.

Dom Robinson writes:

says...
1. Phone Sky, cancel subscription (inc. obligatory rant).

Rant about what? If you like the service, continue to pay. If you
don't, don't. The bod on the other end of the phone doesn't care. As
someone who's dealt with people on the phone before, just phone up,
state your business (cancelling your sub, giving a month's notice)
and then go away.

Maybe he's expecting Sky to have a rant at him?

As soon as you mention the Cancel word, you get passed onto someone in
another department who tries to find every conceivable reason for you
to stay with Sky.

All you have to do is keep telling them "It's way too expensive and I
mostly watch Free to View channels anyway" and eventually they give up
trying to persuade you to stay

Or, even better (as I believe Jomtien has suggested) tell them you are
moving abroad. They're probably not even allowed to carry on trying
to convince you to stay with Sky, when they know that (according to
your reason) you would be receiving Sky illegally from outside the UK.

--
Geoff Rimmer www.sillyfish.com
www.sillyfish.com - Make savings on your BT and Telewest phone calls.