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can't watch recordings!! silly reason



 
 
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  #1  
Old July 25th 03, 12:47 PM
trappeduser
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Default can't watch recordings!! silly reason

I've been home this week, taking a break from the rat race.

This week I've had a few problems with sky+ , the new card
is in the box.

I recorded Providence on Hallmark 10:00am but I lost the
signal during the recording. During the recording I was
watching yesterdays edition of Providence. When I lost
the signal I had a message saying I could not watch any
recordings when there is no signal.

HUH? That's ****ing stupid! So if you have no signal on
any channel you CAN'T watch anything you have recorded
on the box.

I have had signal problems with LIVING TV and Bravo
this week. On Monday I recording CSI on living and only
got 9 minutes. I recorded a couple of programs after CSI
which were I couldn't view because of an "Unknown"
message.

2 resets have been done today on my box and I even tried
ringing sky but I was in a queue and a message said my call
would be answered in 40 minutes. There is NO WAY I can
find out if sky are having problems, no status page on their
website. SO I have no idea if it's my equipment at fault or
if sky are having problems.

All this since the new viewing card - HELP!!!!!!

Matt


  #2  
Old July 25th 03, 01:29 PM
Sima
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Default

it did that to me to other day during a thunder storm, so I thought I would
watch the nights big bro that I'd recorded, and no it wouldn't which is
****e as there recording's, so its not a PVR then, but like I was told over
the phone your not paying for the box your paying or the service ;o( so if
you can't recieve sky you can't play,record etc

S

All this since the new viewing card - HELP!!!!!!

Matt




  #3  
Old July 25th 03, 01:52 PM
Mike_C
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Default


"Sima" wrote in message ...
it did that to me to other day during a thunder storm, so I thought I would
watch the nights big bro that I'd recorded, and no it wouldn't which is
****e as there recording's, so its not a PVR then, but like I was told over
the phone your not paying for the box your paying or the service ;o( so if
you can't recieve sky you can't play,record etc

S



To playback a SKY+ recording of bitstream encrypted data you require
an active signal from the satellite to confirm a valid right to access the data
on the HD.
Yes it is infuriating when you are a genuine subscriber and you have to suffer
due to security concerns because of previous piracy problems SKY have had.
This requirement had been part of the SKY+ system since launch, it's a design
feature not a fault or bug in the OS.

However if you are losing the signal on a regular basis you should consider
having the dish alignment, LNB skew and cable condition checked or even
moving to a larger zone2 dish.

Mike C


  #4  
Old July 25th 03, 02:04 PM
trappeduser
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Default


"Mike_C" wrote in message
...

"Sima" wrote in message

...
it did that to me to other day during a thunder storm, so I thought I

would
watch the nights big bro that I'd recorded, and no it wouldn't which is
****e as there recording's, so its not a PVR then, but like I was told

over
the phone your not paying for the box your paying or the service ;o( so

if
you can't recieve sky you can't play,record etc

S



To playback a SKY+ recording of bitstream encrypted data you require
an active signal from the satellite to confirm a valid right to access the

data
on the HD.
Yes it is infuriating when you are a genuine subscriber and you have to

suffer
due to security concerns because of previous piracy problems SKY have had.
This requirement had been part of the SKY+ system since launch, it's a

design
feature not a fault or bug in the OS.

However if you are losing the signal on a regular basis you should

consider
having the dish alignment, LNB skew and cable condition checked or even
moving to a larger zone2 dish.

Mike C


I was on the sky+ trial not that long ago so everything was checked, okay it
has been raining but that isn't a problem normally. I have a feeling that
the
LNB could be playing up but I will not get it checked unless the problems
get worse. The only channels I lost was living and Bravo, funny thing was
that I lost bravo but I could still get bravo+1.

Matt


  #5  
Old July 25th 03, 05:09 PM
Jomtien
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Default

trappeduser wrote:

So if you have no signal on
any channel you CAN'T watch anything you have recorded
on the box.


That's right. And you pay Sky £10 per month for this privilege.

Other non-Sky PVRs have no monthly fee and no such technical
requirement for playback.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/guiv
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.cjb.net/
----
Only the truth as I see it.
No monies return'd. ;-)
  #6  
Old July 25th 03, 11:00 PM
Tumbleweed
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Default


"Jomtien" wrote in message
...
trappeduser wrote:

So if you have no signal on
any channel you CAN'T watch anything you have recorded
on the box.


That's right. And you pay Sky £10 per month for this privilege.

Other non-Sky PVRs have no monthly fee and no such technical
requirement for playback.

But they dont let you watch one satellite channel and record another.

--
Tumbleweed

Remove theobvious before replying (but no email reply necessary to
newsgroups)



  #7  
Old July 26th 03, 02:10 AM
Mike_C
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Posts: n/a
Default


"ADC" wrote in message
...
To playback a SKY+ recording of bitstream encrypted data you require
an active signal from the satellite to confirm a valid right to access the

data
on the HD.


I'm not doubting you're right, but surely that's what the viewing card is there
for? Sky must have been able to come up with a system that interrogates the
viewing card to check you're paying subs for Sky+. They could even make it box
sensitive like the premium channels so you can't take your card from one box to
the other.

Adam.



I have often wondered why the need for an active satellite connection to view
cached bitstream data streaming off the hard drive and then into a Videoguard
decoder enabled with a valid smartcard.
There must be more to the function than a simple check of the access rights that
a smartcard carries alas I do not know enough about Videoguard to even hazard
a guess what that might be. Perhaps it's just a half arsed extra layer of protection
dreamt up at the last minute by NDS, PACE or SKY which if so achieves nothing
except ****ing off genuine subscribers who even if it's only once in a blue moon
expect to be able to view recorded data when they choose not when the weather
dictates!

Mike C


  #9  
Old July 26th 03, 07:27 AM
Jomtien
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Posts: n/a
Default

Mike_C wrote:

Perhaps it's just a half arsed extra layer of protection
dreamt up at the last minute by NDS, PACE or SKY which if so achieves nothing
except ****ing off genuine subscribers


Just about sums it up, I think.

What Sky consistently forget is that they are there to serve the
viewer, not the other way around. Given the total absence of
competition there is nothing to remind them of this simple fact.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/guiv
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.cjb.net/
----
Only the truth as I see it.
No monies return'd. ;-)
  #10  
Old July 26th 03, 12:01 PM
David Marshall
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Posts: n/a
Default

In article ,
Mike_C wrote:
I have often wondered why the need for an active satellite connection to view
cached bitstream data streaming off the hard drive and then into a Videoguard
decoder enabled with a valid smartcard.
There must be more to the function than a simple check of the access rights that
a smartcard carries alas I do not know enough about Videoguard to even hazard
a guess what that might be.


You're way off. You need a satellite connection so that you can't "avoid"
Sky removing your rights to view if you cancel a part of your
subscription.

Dave
--
Email: MSN Messenger:
 




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