Hardly a secret

Jomtien penned this response in uk.media.tv.sky to a possibly
pointless meandering on Sun, 13 Jul 2003 07:01:07 GMT:

You were lucky, or perhaps Sky have finally realised that what they
were doing was unfair and unenforceable. I suspect the former.

Jomtien, are you ever going to accept that you're wrong on this one?

It is not, and never has been, the policy of Sky to try and force
viewers into an effective thirteen month agreement.

You have had this explained to you. You have had it demonstrated as to
why you are wrong. You have had your objections answered as to why
some individuals in Turnaround try and do this.

Yet still you insist that Sky, as a matter of policy, are routinely
acting to break the law in this regard. Any such claim is simply
untrue and quite probably defamatory.

Kick them for what they genuinely do wrong - there's plenty of areas
on which they deserve kicking but this isn't one of them...

--
contact:
"That was the explanantion for the Gotterdamerung;
not suicidal murderers in high places, but simply the logic of the system."
- Antarctica: A Novel, Kim Stanley Robinson

Dom Robinson wrote:
[..]
Good heavens, it never even crossed my mind at the time that the
minimum contract could be made into a 13 month one because Sky would
refuse to accept my notice in time to terminate at the end of the 12
months. Phew.

Looking at the contract again, I can see how it might conceivably,
although mistakenly and unlawfully I have no doubt whatsoever, be
taken that way when it says 'If you want to end the contract after
the end of the minimum term for any reason, just give us one calendar
month's notice'. If they'd said that to me, I would certainly have
complained and cancelled my direct debit anyway, and I'd like to have
seen them try to get another month's money out of me. How on earth
could they possibly think a minimum term could be forcibly extended
when you have in your possession a signed contract for the minimum
term? Lunatics.

It's perfectly simple. You agree to give them a month's notice, but
you can still cancel by 12 months, so you phone up after 11 months.
It's not exactly a brain-teaser is it?

Exactly my thoughts when I cancelled.

--
cosmo

cosmo wrote in
:

Dom Robinson wrote:
[..]
Good heavens, it never even crossed my mind at the time that the
minimum contract could be made into a 13 month one because Sky would
refuse to accept my notice in time to terminate at the end of the 12
months. Phew.

Looking at the contract again, I can see how it might conceivably,
although mistakenly and unlawfully I have no doubt whatsoever, be
taken that way when it says 'If you want to end the contract after
the end of the minimum term for any reason, just give us one calendar
month's notice'. If they'd said that to me, I would certainly have
complained and cancelled my direct debit anyway, and I'd like to have
seen them try to get another month's money out of me. How on earth
could they possibly think a minimum term could be forcibly extended
when you have in your possession a signed contract for the minimum
term? Lunatics.

It's perfectly simple. You agree to give them a month's notice, but
you can still cancel by 12 months, so you phone up after 11 months.
It's not exactly a brain-teaser is it?

Exactly my thoughts when I cancelled.

Oops, didn't trim properly to show my name with the stuff you were replying
to. Sorry.

--
cosmo

On Sun, 13 Jul 2003 07:01:07 GMT, Jomtien wrote:

You were lucky, or perhaps Sky have finally realised that what they
were doing was unfair and unenforceable. I suspect the former.

Or perhaps the mystical "obligatory 13th month" was never actually the
case and it was just something you kept saying hoping that people
would believe it was true.

On Mon, 14 Jul 2003 05:53:41 GMT, Jomtien wrote:

Tell that to those who have had it happen to them. This subject crops
up again and again

Yes, and it always seems to be YOU who brings it up.

I work at sky's call centre in Dunfermline and it was the case about 12-18
months ago we would not accept cancelations over the phone UNTIL 12 months
contract had been fufilled, effectively forcing customers to subscribe for
13 months. This was only for about a 3 month period though when the policy
was changed.

Jomtien penned this response in uk.media.tv.sky to a possibly
pointless meandering on Mon, 14 Jul 2003 05:53:41 GMT:

Tell that to those who have had it happen to them. This subject crops
up again and again all over the place, not just on usenet. I have even
seen it mentioned in the papers.

I did the last time we got into this discussion (which as Ant
mentioned, you brought up). You just chose to ignore it...


--
contact:
"That was the explanantion for the Gotterdamerung;
not suicidal murderers in high places, but simply the logic of the system."
- Antarctica: A Novel, Kim Stanley Robinson

Ant wrote:

Tell that to those who have had it happen to them. This subject crops
up again and again

Yes, and it always seems to be YOU who brings it up.

Do a search yourself. You will find many instances of this not brought
up by me.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/guiv
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.cjb.net/
----
Only the truth as I see it.
No monies return'd. ;-)

The Reverend Bob wrote:

Tell that to those who have had it happen to them. This subject crops
up again and again all over the place, not just on usenet. I have even
seen it mentioned in the papers.

I did the last time we got into this discussion (which as Ant
mentioned, you brought up).

What are you talking about? Please don't take my word for it: do a
search and see what comes up.


You just chose to ignore it...

Ignored what?

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/guiv
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.cjb.net/
----
Only the truth as I see it.
No monies return'd. ;-)

Aund wrote:

I work at sky's call centre in Dunfermline and it was the case about 12-18
months ago we would not accept cancelations over the phone UNTIL 12 months
contract had been fufilled, effectively forcing customers to subscribe for
13 months.

Thank you for the confirmation.


This was only for about a 3 month period though when the policy
was changed.

Nice to hear it. It's perfectly true that recently the problem has not
been topical and I for one am delighted to hear it. I would have
thought that it lasted for more than 3 months though.

I like to think that this may be one of the several instances in which
Sky have modified policy in line with opinions that were also voiced
here.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/guiv
How to get UK TV overseas: http://tinyurl.com/6p73
Fed up with logos / red buttons? : http://logofreetv.org/
BBC gone? : http://www.astra2d.cjb.net/
----
Only the truth as I see it.
No monies return'd. ;-)