WARNING---DVDPacific credit card fraud

I have another £300 charge this morning -on a NEW reissued card with a NEW number.

Phoned my bank and they've said they will have to block the card again but they could NOT stop
further charges from wbsale.com (or anyone else) if it's a 'recurring charge'. They offered me
ANOTHER new card but admitted any charge to my original card would STILL appear if it was a
'recurring charge'. "So what's the point of issuing it"? I asked the guy. It's "One of 3 options". I
asked "What's the other 2 options?" - he said "Not blocking the card" and "Do nothing and use the
card as normal". Not great options.

They've said it could take 90 days to sort. I'm still waiting on my old £280 refund which has not
been given back and has never appeared online but they 'have a copy of it'. How the ****ers can
charge me when I can't see the charge is beyond me.

Looks like I'll be stopping using Egg.com as they have been ****ing about with this since 8 August.


www.dvdpacific.com has caused me a lot of bother lately.








--
DVDs **£2 OFF SALE** http://tinyurl.com/143w
CD WANTED: Journey: Essential Journey (2CD)

APPRIA40WR declarait :

I have another £300 charge this morning -on a NEW reissued card with a
NEW number.

Phoned my bank and they've said they will have to block the card again
but they could NOT stop
further charges from wbsale.com (or anyone else) if it's a 'recurring
charge'. They offered me
ANOTHER new card but admitted any charge to my original card would STILL
appear if it was a
'recurring charge'. "So what's the point of issuing it"? I asked the guy.
It's "One of 3 options". I
asked "What's the other 2 options?" - he said "Not blocking the card"
and "Do nothing and use the
card as normal". Not great options.

They've said it could take 90 days to sort. I'm still waiting on my old
£280 refund which has not
been given back and has never appeared online but they 'have a copy of
it'. How the ****ers can
charge me when I can't see the charge is beyond me.

Looks like I'll be stopping using Egg.com as they have been ****ing about
with this since 8 August.


www.dvdpacific.com has caused me a lot of bother lately.

I had one yesterday as well £230.01
I phoned First Direct today and they are issuing a new card with a new
number (bloody 5-7 days though) I asked why my card wasn't stopped when I
reported the Diage.com fraud. I returned a signed declaration and included
a copy of the DVDpacific letter of admission. They basically said that
they would bollock the person who processed my refund for not escalating
the matter and stopping the card. She said that they were only made aware
of it yesterday and actually mention DVDpacific by name without prompting,
I told her that people on this NG had reoprted the fraud to First Direct
over a month ago. I will include the first NG posts that mentioned
informing First Direc/HSBC in early August.

She did say they were inundated with calls in her first hour yesterday from
people with wbsale.com charges on their statements.

To be honest apart from not cancelling the card in the first instance,
First direct have been great, the first £19 diage charge was refunded
within 3 days of sending my declaration back. I was reassured that there
was no liability on my part and that my new card statement will have my old
charges carried across with the new charge and the refund for it.
She said that it was now up to wbsale.com to investigate if they think the
refund isn't right. God, imagine if the did ) ?

Damon





--
Article posté via l'accès Usenet http://www.mes-news.com
Accès par Nnrp ou Web

APPRIA40WR declarait :

I have another £300 charge this morning -on a NEW reissued card with a
NEW number.

Phoned my bank and they've said they will have to block the card again
but they could NOT stop
further charges from wbsale.com (or anyone else) if it's a 'recurring
charge'. They offered me
ANOTHER new card but admitted any charge to my original card would STILL
appear if it was a
'recurring charge'. "So what's the point of issuing it"? I asked the guy.
It's "One of 3 options". I
asked "What's the other 2 options?" - he said "Not blocking the card"
and "Do nothing and use the
card as normal". Not great options.

They've said it could take 90 days to sort. I'm still waiting on my old
£280 refund which has not
been given back and has never appeared online but they 'have a copy of
it'. How the ****ers can
charge me when I can't see the charge is beyond me.

Looks like I'll be stopping using Egg.com as they have been ****ing about
with this since 8 August.


www.dvdpacific.com has caused me a lot of bother lately.

I had one yesterday as well £230.01
I phoned First Direct today and they are issuing a new card with a new
number (bloody 5-7 days though) I asked why my card wasn't stopped when I
reported the Diage.com fraud. I returned a signed declaration and included
a copy of the DVDpacific letter of admission. They basically said that
they would bollock the person who processed my refund for not escalating
the matter and stopping the card. She said that they were only made aware
of it yesterday and actually mention DVDpacific by name without prompting,
I told her that people on this NG had reoprted the fraud to First Direct
over a month ago. I will include the first NG posts that mentioned
informing First Direc/HSBC in early August.

She did say they were inundated with calls in her first hour yesterday from
people with wbsale.com charges on their statements.

To be honest apart from not cancelling the card in the first instance,
First direct have been great, the first £19 diage charge was refunded
within 3 days of sending my declaration back. I was reassured that there
was no liability on my part and that my new card statement will have my old
charges carried across with the new charge and the refund for it.
She said that it was now up to wbsale.com to investigate if they think the
refund isn't right. God, imagine if the did ) ?

Damon





--
Article posté via l'accès Usenet http://www.mes-news.com
Accès par Nnrp ou Web

"Damon" wrote in message ...
I had one yesterday as well £230.01
I phoned First Direct today and they are issuing a new card with a new
number (bloody 5-7 days though) I asked why my card wasn't stopped when I
reported the Diage.com fraud. I returned a signed declaration and included
a copy of the DVDpacific letter of admission. They basically said that
they would bollock the person who processed my refund for not escalating
the matter and stopping the card. She said that they were only made aware
of it yesterday and actually mention DVDpacific by name without prompting,
I told her that people on this NG had reoprted the fraud to First Direct
over a month ago. I will include the first NG posts that mentioned
informing First Direc/HSBC in early August.

She did say they were inundated with calls in her first hour yesterday from
people with wbsale.com charges on their statements.

To be honest apart from not cancelling the card in the first instance,
First direct have been great, the first £19 diage charge was refunded
within 3 days of sending my declaration back. I was reassured that there
was no liability on my part and that my new card statement will have my old
charges carried across with the new charge and the refund for it.
She said that it was now up to wbsale.com to investigate if they think the
refund isn't right. God, imagine if the did )


My point is, card issuers [Visa anyway] can't stop a company recharging your account (doesn't matter
if you change your card/number) until they have done a full investigation and then passed it to
Visa's handling company. I was told this could be 90 days.

This is why so many people have been getting hit again -it's just a repeat of August's charges. It's
recurring and will be again next month if Visa (not your bank) don't get their finger out and stop
wbsale.com and the others involved.

I've not cancelled my card as there's absolutely no point. I put a temporary block on it and told
their investigations dept to phone me so I can ask why it's taking so long and why they didn't stop
the 2nd charge themselves (which they can't actually do -but they could of informed me).


Of course, I could be wrong if this isn't a recurring charge and DVDPacific has been loose with
their security again. My bank reckons it's a recurring charge though. I have destroyed any other
card info I had at DVDPacific just in case.






--
DVDs **£2 OFF SALE** http://tinyurl.com/143w
CD WANTED: Journey: Essential Journey (2CD)

"Damon" wrote in message ...
I had one yesterday as well £230.01
I phoned First Direct today and they are issuing a new card with a new
number (bloody 5-7 days though) I asked why my card wasn't stopped when I
reported the Diage.com fraud. I returned a signed declaration and included
a copy of the DVDpacific letter of admission. They basically said that
they would bollock the person who processed my refund for not escalating
the matter and stopping the card. She said that they were only made aware
of it yesterday and actually mention DVDpacific by name without prompting,
I told her that people on this NG had reoprted the fraud to First Direct
over a month ago. I will include the first NG posts that mentioned
informing First Direc/HSBC in early August.

She did say they were inundated with calls in her first hour yesterday from
people with wbsale.com charges on their statements.

To be honest apart from not cancelling the card in the first instance,
First direct have been great, the first £19 diage charge was refunded
within 3 days of sending my declaration back. I was reassured that there
was no liability on my part and that my new card statement will have my old
charges carried across with the new charge and the refund for it.
She said that it was now up to wbsale.com to investigate if they think the
refund isn't right. God, imagine if the did )


My point is, card issuers [Visa anyway] can't stop a company recharging your account (doesn't matter
if you change your card/number) until they have done a full investigation and then passed it to
Visa's handling company. I was told this could be 90 days.

This is why so many people have been getting hit again -it's just a repeat of August's charges. It's
recurring and will be again next month if Visa (not your bank) don't get their finger out and stop
wbsale.com and the others involved.

I've not cancelled my card as there's absolutely no point. I put a temporary block on it and told
their investigations dept to phone me so I can ask why it's taking so long and why they didn't stop
the 2nd charge themselves (which they can't actually do -but they could of informed me).


Of course, I could be wrong if this isn't a recurring charge and DVDPacific has been loose with
their security again. My bank reckons it's a recurring charge though. I have destroyed any other
card info I had at DVDPacific just in case.






--
DVDs **£2 OFF SALE** http://tinyurl.com/143w
CD WANTED: Journey: Essential Journey (2CD)

Of course, I could be wrong if this isn't a recurring charge and
DVDPacific has been loose with their security again. My bank reckons it's
a recurring charge though. I have destroyed any other card info I had at
DVDPacific just in case.


My CC details say "XXXX XXXX" in the CC number, is this normal?

I guess I could enter crap numbers into the CC field, only when I plan to
purchase anything change it to the correct numbers, then back again to crap
once I bought the items.

Of course, I could be wrong if this isn't a recurring charge and
DVDPacific has been loose with their security again. My bank reckons it's
a recurring charge though. I have destroyed any other card info I had at
DVDPacific just in case.


My CC details say "XXXX XXXX" in the CC number, is this normal?

I guess I could enter crap numbers into the CC field, only when I plan to
purchase anything change it to the correct numbers, then back again to crap
once I bought the items.

APPRIA40WR declarait :

My point is, card issuers [Visa anyway] can't stop a company recharging
your account (doesn't matter
if you change your card/number) until they have done a full investigation
and then passed it to
Visa's handling company. I was told this could be 90 days.

This is why so many people have been getting hit again -it's just a
repeat of August's charges. It's
recurring and will be again next month if Visa (not your bank) don't get
their finger out and stop
wbsale.com and the others involved.

I've not cancelled my card as there's absolutely no point. I put a
temporary block on it and told
their investigations dept to phone me so I can ask why it's taking so
long and why they didn't stop
the 2nd charge themselves (which they can't actually do -but they could
of informed me).


Of course, I could be wrong if this isn't a recurring charge and
DVDPacific has been loose with
their security again. My bank reckons it's a recurring charge though. I
have destroyed any other
card info I had at DVDPacific just in case.

How can the charge recur if you have completely changed your details? Won't
they just get an invalid card number error when they try to submit a charge
to your old credit card number?

Damon

--
Article posté via l'accès Usenet http://www.mes-news.com
Accès par Nnrp ou Web

APPRIA40WR declarait :

My point is, card issuers [Visa anyway] can't stop a company recharging
your account (doesn't matter
if you change your card/number) until they have done a full investigation
and then passed it to
Visa's handling company. I was told this could be 90 days.

This is why so many people have been getting hit again -it's just a
repeat of August's charges. It's
recurring and will be again next month if Visa (not your bank) don't get
their finger out and stop
wbsale.com and the others involved.

I've not cancelled my card as there's absolutely no point. I put a
temporary block on it and told
their investigations dept to phone me so I can ask why it's taking so
long and why they didn't stop
the 2nd charge themselves (which they can't actually do -but they could
of informed me).


Of course, I could be wrong if this isn't a recurring charge and
DVDPacific has been loose with
their security again. My bank reckons it's a recurring charge though. I
have destroyed any other
card info I had at DVDPacific just in case.

How can the charge recur if you have completely changed your details? Won't
they just get an invalid card number error when they try to submit a charge
to your old credit card number?

Damon

--
Article posté via l'accès Usenet http://www.mes-news.com
Accès par Nnrp ou Web

"Nath" wrote in message ...
Of course, I could be wrong if this isn't a recurring charge and DVDPacific has been loose with
their security again. My bank reckons it's a recurring charge though. I have destroyed any other
card info I had at DVDPacific just in case.


My CC details say "XXXX XXXX" in the CC number, is this normal?

Yes, they started doing that after the security lapse. Tis normal.


I guess I could enter crap numbers into the CC field, only when I plan to purchase anything change
it to the correct numbers, then back again to crap once I bought the items.


I just messed about with the numbers/names etc. Saved fine.