bug: odd crashing of directv unit
TiVo doesn't provide phone support for DirecTV DVRs.
Here is the standard problem recovery procedure from DirecTV...
1. Leave the receiver box on.
2. Unplug the receiver from the electrical outlet. (If your receiverís
light is still on, you have pulled the wrong plug.)
3. Leave receiver unplugged for 15 seconds.
4. Reconnect it to the electrical outlet and return to normal viewing.
... end of procedure.
And entirely useless, the problem is consistently repeatable. Either right
away or after it's been running for many days. It's plainly just a software
bug. Neither DirecTV or Tivo have any sort of bug report web page.