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I've just bought a new Sony TV.

Unpacked it, looked for an instruction book like the comprehensive one
that came with the old Sony.There's no book, just a single sheet of
paper covering several different TV models and 21 different languages,
showing how to fit the table stand - nothing at all about wall fixing,
nothing at all about connections and setting it up.

Fitted the wall bracket from the old TV, hung it on the wall, So far
so good.

Plug in TV and switch on. This is a "smart" TV, lots of setting up to
be done. I reach for the remote control. It needs batteries. There are
none in the packaging. Ah, the batteries will be in the controller,
with an insulation tab to be pulled out - won't they? Will they hell!

So I paid £700 for a TV, which can't be used without the controller,
and the controller won't work because there are no batteries.

I reckon there is a good case for rejecting the set as not fit for
purpose, since it can't actually be used.

Found some batteries, spent a couple of hours updating the Android
firmware, and adjusted the picture settings away from the stupid
showroom(?) settings. The picture is extremely good.

But why such penny-pinching on a top brand TV? It just damages their
reputation.

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Yes I suspect they know nobody reads the damned thing anyway, but no
batteries? That is just stupid as even a cheapo clock normally comes with
batteries.

Brian

wrote in message
...
I've just bought a new Sony TV.

Unpacked it, looked for an instruction book like the comprehensive one
that came with the old Sony.There's no book, just a single sheet of
paper covering several different TV models and 21 different languages,
showing how to fit the table stand - nothing at all about wall fixing,
nothing at all about connections and setting it up.

Fitted the wall bracket from the old TV, hung it on the wall, So far
so good.

Plug in TV and switch on. This is a "smart" TV, lots of setting up to
be done. I reach for the remote control. It needs batteries. There are
none in the packaging. Ah, the batteries will be in the controller,
with an insulation tab to be pulled out - won't they? Will they hell!

So I paid £700 for a TV, which can't be used without the controller,
and the controller won't work because there are no batteries.

I reckon there is a good case for rejecting the set as not fit for
purpose, since it can't actually be used.

Found some batteries, spent a couple of hours updating the Android
firmware, and adjusted the picture settings away from the stupid
showroom(?) settings. The picture is extremely good.

But why such penny-pinching on a top brand TV? It just damages their
reputation.


--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!

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In article ,
wrote:
I've just bought a new Sony TV.

Unpacked it, looked for an instruction book like the comprehensive one
that came with the old Sony.There's no book, just a single sheet of
paper covering several different TV models and 21 different languages,
showing how to fit the table stand - nothing at all about wall fixing,
nothing at all about connections and setting it up.

Fitted the wall bracket from the old TV, hung it on the wall, So far
so good.

Plug in TV and switch on. This is a "smart" TV, lots of setting up to
be done. I reach for the remote control. It needs batteries. There are
none in the packaging. Ah, the batteries will be in the controller,
with an insulation tab to be pulled out - won't they? Will they hell!

So I paid £700 for a TV, which can't be used without the controller,
and the controller won't work because there are no batteries.

I reckon there is a good case for rejecting the set as not fit for
purpose, since it can't actually be used.

Found some batteries, spent a couple of hours updating the Android
firmware, and adjusted the picture settings away from the stupid
showroom(?) settings. The picture is extremely good.

But why such penny-pinching on a top brand TV? It just damages their
reputation.

Check through the packing again.

--
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On 04/01/2016 12:49, charles wrote:

But why such penny-pinching on a top brand TV? It just damages their
reputation.

Check through the packing again.

Yes, there should be a pair of AA or AAA batteries shrink wrapped.
Easy to miss with all the other floss that falls out.


--
Mark
Please replace invalid and invalid with gmx and net to reply.

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On 04/01/2016 12:35, lid wrote:
I've just bought a new Sony TV.

Unpacked it, looked for an instruction book like the comprehensive one
that came with the old Sony.There's no book, just a single sheet of
paper covering several different TV models and 21 different languages,
showing how to fit the table stand - nothing at all about wall fixing,
nothing at all about connections and setting it up.

Fitted the wall bracket from the old TV, hung it on the wall, So far
so good.

Plug in TV and switch on. This is a "smart" TV, lots of setting up to
be done. I reach for the remote control. It needs batteries. There are
none in the packaging. Ah, the batteries will be in the controller,
with an insulation tab to be pulled out - won't they? Will they hell!

So I paid £700 for a TV, which can't be used without the controller,
and the controller won't work because there are no batteries.

I reckon there is a good case for rejecting the set as not fit for
purpose, since it can't actually be used.

Found some batteries, spent a couple of hours updating the Android
firmware, and adjusted the picture settings away from the stupid
showroom(?) settings. The picture is extremely good.

But why such penny-pinching on a top brand TV? It just damages their
reputation.


It's a safety feature. Batteries in parcels going an an aeroplane are a
fire risk.

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On 04/01/2016 13:27, Norman Rowing wrote:

It's a safety feature. Batteries in parcels going an an aeroplane are a
fire risk.

********.

Sony wrap the batteries separately. I almost missed them the last time I
unpacked one of their sets. I had to go back to where I'd dumped the box
and packaging and sort through it.

Ohhh! There was a cracking sound and my chair has collapsed! Hil just
came in and said, "What are you doing down there?"

Bill

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On Mon, 04 Jan 2016 12:35:01 +0000, lid wrote:

I've just bought a new Sony TV.

Unpacked it, looked for an instruction book like the comprehensive one
that came with the old Sony.There's no book, just a single sheet of
paper covering several different TV models and 21 different languages,
showing how to fit the table stand - nothing at all about wall fixing,
nothing at all about connections and setting it up.

Sometimes there's a CD with a PDF manual, but sometimes nowadays not
even that, as the version on the website is likely to be newer.

In any case, most people probably did the same with the CD as they'd
formerly done with the printed manual, i.e. put it aside and lose it.
At least if I've got something on the computer I know where it is.

Rod.

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In article ,
Roderick Stewart wrote:
On Mon, 04 Jan 2016 12:35:01 +0000, lid wrote:

I've just bought a new Sony TV.

Unpacked it, looked for an instruction book like the comprehensive one
that came with the old Sony.There's no book, just a single sheet of
paper covering several different TV models and 21 different languages,
showing how to fit the table stand - nothing at all about wall fixing,
nothing at all about connections and setting it up.

Sometimes there's a CD with a PDF manual, but sometimes nowadays not
even that, as the version on the website is likely to be newer.

In any case, most people probably did the same with the CD as they'd
formerly done with the printed manual, i.e. put it aside and lose it.
At least if I've got something on the computer I know where it is.

Indeed, I've a folder called "manuals" on the computer - just like I have
in a filing cabinet

--
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On Mon, 4 Jan 2016 12:59:27 +0000, Mark Carver
wrote:

On 04/01/2016 12:49, charles wrote:

But why such penny-pinching on a top brand TV? It just damages their
reputation.

Check through the packing again.

Yes, there should be a pair of AA or AAA batteries shrink wrapped.
Easy to miss with all the other floss that falls out.

No, definitely not. I checked evry inch of the packing and then my
wife looked too. She doesn't miss a thing (not always to my advantage)

Ultimate cost saving?
 

On 04/01/2016 13:48, Roderick Stewart wrote:
On Mon, 04 Jan 2016 12:35:01 +0000, lid wrote:

I've just bought a new Sony TV.

Unpacked it, looked for an instruction book like the comprehensive one
that came with the old Sony.There's no book, just a single sheet of
paper covering several different TV models and 21 different languages,
showing how to fit the table stand - nothing at all about wall fixing,
nothing at all about connections and setting it up.

Sometimes there's a CD with a PDF manual, but sometimes nowadays not
even that, as the version on the website is likely to be newer.

The manual for my Sony telly is embedded within the TV's menu


--
Mark
Please replace invalid and invalid with gmx and net to reply.