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Panasonic TV fault today
On 27/08/2012 21:42, Andrew Gabriel wrote:
In article , (Andrew Gabriel) writes: In article , (Andrew Gabriel) writes: In article , (Andrew Gabriel) writes: Had a call from the parents saying their Panasonic Viera TV has developed a fault. After about 10 minutes, it flips to saying "No service", which is what would normally happen if you pull out the aerial. However, another digital TV shows the aerial signal is fine. Once it's gone "No service", it stays there until you change channel, and you can then change back immediately and the original channel is working again. It's 3 years into a 5 year guarantee, so I wasn't too worried. This evening, I've just turned on my TV, which is an identical model, same age, but different area of the country and transmitter. Exactly the same fault. Could it be that Panasonic have downloaded some buggy new firmware to their TV's? OK, looks like this is a widespread problem, but possibly only with a few Panasonic models. Reset/retune makes no difference. The consensus seems to be it's more likely to be a change the BBC did yesterday than it is to be a buggy firmware update. I emailed BBC transmitter engineering... Got a reply today saying they believe the technical fault has been resolved. Doesn't say anything about what the fault was. I haven't seen the problem since others here also reported it had gone. Spoke too soon, fault is back again tonight, possibly worse than before. Goes to "No service" after probably only 5 minutes, whereas before it was nearer 10-15 minutes. Noticed it on BBC News, BBC1, and BBC2. This is first time I've watched TV since Saturday, so not sure when the fault reappeared. Had same problem (Heathfield transmitter) last night. eventually changed to HD and no more loss of signal. A seemingly old message on screen last night and this morning saying 27/06/2012 you may need to retune. Derek |
Panasonic TV fault today
On Monday, 27 August 2012 21:42:51 UTC+1, Andrew Gabriel wrote:
In article , (Andrew Gabriel) writes: In article , (Andrew Gabriel) writes: In article , (Andrew Gabriel) writes: Had a call from the parents saying their Panasonic Viera TV has developed a fault. After about 10 minutes, it flips to saying "No service", which is what would normally happen if you pull out the aerial. However, another digital TV shows the aerial signal is fine. Once it's gone "No service", it stays there until you change channel, and you can then change back immediately and the original channel is working again. It's 3 years into a 5 year guarantee, so I wasn't too worried. This evening, I've just turned on my TV, which is an identical model, same age, but different area of the country and transmitter. Exactly the same fault. Could it be that Panasonic have downloaded some buggy new firmware to their TV's? OK, looks like this is a widespread problem, but possibly only with a few Panasonic models. Reset/retune makes no difference. The consensus seems to be it's more likely to be a change the BBC did yesterday than it is to be a buggy firmware update. I emailed BBC transmitter engineering... Got a reply today saying they believe the technical fault has been resolved. Doesn't say anything about what the fault was. I haven't seen the problem since others here also reported it had gone. Spoke too soon, fault is back again tonight, possibly worse than before. Goes to "No service" after probably only 5 minutes, whereas before it was nearer 10-15 minutes. Noticed it on BBC News, BBC1, and BBC2. This is first time I've watched TV since Saturday, so not sure when the fault reappeared. -- Andrew Gabriel [email address is not usable -- followup in the newsgroup] Panasonic L26X10B (Purchased June 2009) model here with 1.009 software. Same fault same symptoms on BBC channels. I've tried numerous retunes to no avail. |
Panasonic TV fault today
In article ,
writes: On Monday, 27 August 2012 21:42:51 UTC+1, Andrew Gabriel wrote: In article , (Andrew Gabriel) writes: In article , (Andrew Gabriel) writes: In article , (Andrew Gabriel) writes: Had a call from the parents saying their Panasonic Viera TV has developed a fault. After about 10 minutes, it flips to saying "No service", which is what would normally happen if you pull out the aerial. However, another digital TV shows the aerial signal is fine. Once it's gone "No service", it stays there until you change channel, and you can then change back immediately and the original channel is working again. It's 3 years into a 5 year guarantee, so I wasn't too worried. This evening, I've just turned on my TV, which is an identical model, same age, but different area of the country and transmitter. Exactly the same fault. Could it be that Panasonic have downloaded some buggy new firmware to their TV's? OK, looks like this is a widespread problem, but possibly only with a few Panasonic models. Reset/retune makes no difference. The consensus seems to be it's more likely to be a change the BBC did yesterday than it is to be a buggy firmware update. I emailed BBC transmitter engineering... Got a reply today saying they believe the technical fault has been resolved. Doesn't say anything about what the fault was. I haven't seen the problem since others here also reported it had gone. Spoke too soon, fault is back again tonight, possibly worse than before. Goes to "No service" after probably only 5 minutes, whereas before it was nearer 10-15 minutes. Noticed it on BBC News, BBC1, and BBC2. This is first time I've watched TV since Saturday, so not sure when the fault reappeared. Panasonic L26X10B (Purchased June 2009) model here with 1.009 software. Same fault same symptoms on BBC channels. I've tried numerous retunes to no avail. It seems to have gone away for me, at the moment. Also got a reply from the BBC saying they are actively working towards a resolution with the manufacturer. -- Andrew Gabriel [email address is not usable -- followup in the newsgroup] |
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