Panasonic TV fault today
 

On Wednesday, 15 August 2012 23:29:32 UTC+1, Andrew Gabriel wrote:
Had a call from the parents saying their Panasonic Viera TV has

developed a fault. After about 10 minutes, it flips to saying

"No service", which is what would normally happen if you pull

out the aerial. However, another digital TV shows the aerial

signal is fine. Once it's gone "No service", it stays there

until you change channel, and you can then change back immediately

and the original channel is working again. It's 3 years into a

5 year guarantee, so I wasn't too worried.



This evening, I've just turned on my TV, which is an identical

model, same age, but different area of the country and transmitter.

Exactly the same fault.



Could it be that Panasonic have downloaded some buggy new firmware

to their TV's?



--

Andrew Gabriel

[email address is not usable -- followup in the newsgroup]

Panasonic have stated to us that this is a "broadcast related problem" and is to do with the red button services being changed since the Olympics finished. Other brands also being hit too. No word on when it will be sorted by the BBC/Transmitter network though.

Panasonic TV fault today
 

Panasonic TV fault today
 

Andy Burns wrote:
wrote:

Andrew Gabriel wrote:

Panasonic Viera TV has developed a fault. After about 10 minutes,
it flips to saying "No service"

Panasonic have stated to us that this is a "broadcast related
problem" and is to do with the red button services being changed
since the Olympics finished.

That sounds carefully crafted to avoid saying whether it's the BBC or
Panasonic at fault ...

Other brands also being hit too.

That bit does at least hint that it's not Panasonic, or it could mean
it's not only Panasonic with a fault ...

Or other Panasonic OEM products ;-)



--
Mark
Please replace invalid and invalid with gmx and net to reply.

www.paras.org.uk

Panasonic TV fault today
 

In article ,
(Andrew Gabriel) writes:
In article ,
(Andrew Gabriel) writes:
Had a call from the parents saying their Panasonic Viera TV has
developed a fault. After about 10 minutes, it flips to saying
"No service", which is what would normally happen if you pull
out the aerial. However, another digital TV shows the aerial
signal is fine. Once it's gone "No service", it stays there
until you change channel, and you can then change back immediately
and the original channel is working again. It's 3 years into a
5 year guarantee, so I wasn't too worried.

This evening, I've just turned on my TV, which is an identical
model, same age, but different area of the country and transmitter.
Exactly the same fault.

Could it be that Panasonic have downloaded some buggy new firmware
to their TV's?

OK, looks like this is a widespread problem, but possibly only
with a few Panasonic models. Reset/retune makes no difference.
The consensus seems to be it's more likely to be a change the
BBC did yesterday than it is to be a buggy firmware update.
I emailed BBC transmitter engineering...

Got a reply today saying they believe the technical fault
has been resolved. Doesn't say anything about what the
fault was.

I haven't seen the problem since others here also reported
it had gone.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

Panasonic TV fault today
 

On 20/08/2012 18:05, Andrew Gabriel wrote:
In article ,
(Andrew Gabriel) writes:
In article ,
(Andrew Gabriel) writes:
Had a call from the parents saying their Panasonic Viera TV has
developed a fault. After about 10 minutes, it flips to saying
"No service", which is what would normally happen if you pull
out the aerial. However, another digital TV shows the aerial
signal is fine. Once it's gone "No service", it stays there
until you change channel, and you can then change back immediately
and the original channel is working again. It's 3 years into a
5 year guarantee, so I wasn't too worried.

This evening, I've just turned on my TV, which is an identical
model, same age, but different area of the country and transmitter.
Exactly the same fault.

Could it be that Panasonic have downloaded some buggy new firmware
to their TV's?

OK, looks like this is a widespread problem, but possibly only
with a few Panasonic models. Reset/retune makes no difference.
The consensus seems to be it's more likely to be a change the
BBC did yesterday than it is to be a buggy firmware update.
I emailed BBC transmitter engineering...

Got a reply today saying they believe the technical fault
has been resolved. Doesn't say anything about what the
fault was.

I haven't seen the problem since others here also reported
it had gone.

Curiously non of the sets I have access to were affected.

Odd that the Beeb should victimise Panasonic kit like that!

Regards,
Martin Brown

Panasonic TV fault today
 

"Martin Brown" wrote in message ...



Odd that the Beeb should victimise Panasonic kit like that!

Regards,
Martin Brown


Happened to my Panasonic when BBC started i-player, had to wait years for
new software, put me off Panasonic for future choice of TV.
Panasonic have refused to do updates for other players.
Regards
David

Panasonic TV fault today
 

On Fri, 17 Aug 2012 12:00:48 +0000 (UTC),
(Richard Tobin) wrote:

In article ,
Dave Plowman (News) wrote:

Panny or BBC at fault??????? Software V. 1.005 on mine which is stated
as the latest when trying a scan update. J

If it were 'the BBC at fault', wouldn't all FreeView receivers be
effected?

Not necessarily. Even supposing that there is an unambiguous
specification, Panasonic could be failing to comply with it, or the
BBC could be failing to comply with it in a way that only affects some
receivers.



--
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EasyNN-plus. Neural Networks plus. http://www.easynn.com
SwingNN. Forecast with Neural Networks. http://www.swingnn.com
JustNN. Just Neural Networks. http://www.justnn.com

Panasonic TV fault today
 

On Tue, 21 Aug 2012 17:17:17 +0100, Stephen Wolstenholme
wrote:

On Fri, 17 Aug 2012 12:00:48 +0000 (UTC),
(Richard Tobin) wrote:

In article ,
Dave Plowman (News) wrote:

Panny or BBC at fault??????? Software V. 1.005 on mine which is stated
as the latest when trying a scan update. J

If it were 'the BBC at fault', wouldn't all FreeView receivers be
effected?

Not necessarily. Even supposing that there is an unambiguous
specification, Panasonic could be failing to comply with it, or the
BBC could be failing to comply with it in a way that only affects some
receivers.


Sorry for the empty message. I was meaning to say that my Panasonic
had no trouble.

Steve

--
Neural Network Software. http://www.npsl1.com
EasyNN-plus. Neural Networks plus. http://www.easynn.com
SwingNN. Forecast with Neural Networks. http://www.swingnn.com
JustNN. Just Neural Networks. http://www.justnn.com

Panasonic TV fault today
 

In article ,
(Andrew Gabriel) writes:
In article ,
(Andrew Gabriel) writes:
In article ,
(Andrew Gabriel) writes:
Had a call from the parents saying their Panasonic Viera TV has
developed a fault. After about 10 minutes, it flips to saying
"No service", which is what would normally happen if you pull
out the aerial. However, another digital TV shows the aerial
signal is fine. Once it's gone "No service", it stays there
until you change channel, and you can then change back immediately
and the original channel is working again. It's 3 years into a
5 year guarantee, so I wasn't too worried.

This evening, I've just turned on my TV, which is an identical
model, same age, but different area of the country and transmitter.
Exactly the same fault.

Could it be that Panasonic have downloaded some buggy new firmware
to their TV's?

OK, looks like this is a widespread problem, but possibly only
with a few Panasonic models. Reset/retune makes no difference.
The consensus seems to be it's more likely to be a change the
BBC did yesterday than it is to be a buggy firmware update.
I emailed BBC transmitter engineering...

Got a reply today saying they believe the technical fault
has been resolved. Doesn't say anything about what the
fault was.

I haven't seen the problem since others here also reported
it had gone.

Spoke too soon, fault is back again tonight, possibly worse than
before. Goes to "No service" after probably only 5 minutes,
whereas before it was nearer 10-15 minutes. Noticed it on
BBC News, BBC1, and BBC2. This is first time I've watched TV since
Saturday, so not sure when the fault reappeared.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

Panasonic TV fault today
 

"Andrew Gabriel" wrote in message
...
In article ,
(Andrew Gabriel) writes:
In article ,
(Andrew Gabriel) writes:
In article ,
(Andrew Gabriel) writes:
Had a call from the parents saying their Panasonic Viera TV has
developed a fault. After about 10 minutes, it flips to saying
"No service", which is what would normally happen if you pull
out the aerial. However, another digital TV shows the aerial
signal is fine. Once it's gone "No service", it stays there
until you change channel, and you can then change back immediately
and the original channel is working again. It's 3 years into a
5 year guarantee, so I wasn't too worried.

This evening, I've just turned on my TV, which is an identical
model, same age, but different area of the country and transmitter.
Exactly the same fault.

Could it be that Panasonic have downloaded some buggy new firmware
to their TV's?

OK, looks like this is a widespread problem, but possibly only
with a few Panasonic models. Reset/retune makes no difference.
The consensus seems to be it's more likely to be a change the
BBC did yesterday than it is to be a buggy firmware update.
I emailed BBC transmitter engineering...

Got a reply today saying they believe the technical fault
has been resolved. Doesn't say anything about what the
fault was.

I haven't seen the problem since others here also reported
it had gone.

Spoke too soon, fault is back again tonight, possibly worse than
before. Goes to "No service" after probably only 5 minutes,
whereas before it was nearer 10-15 minutes. Noticed it on
BBC News, BBC1, and BBC2. This is first time I've watched TV since
Saturday, so not sure when the fault reappeared.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

Why its taken me 2 weeks to remember this I dunno, prolly has zilch to do
with your prob. Our Viera would switch between av inputs, seemed random,
might go to AV1 or 2 or HDMI1 or TV (all had feeds). I tried a reset, seemed
to work for a few days then prob returned. I whipped out the aerial (I
rarely use it) and its been fine.