Circumventing Patientline
 

In article , Bill Wright
wrote:
Jim Lesurf wrote:

But again, if you are seriously unwell and frightened or worried, or
have mental illness problems, that is easier said than done. The basic
difficulty with a lot of the beliefs thrown around as if 'facts' in
this thread is that they simply don't take into account the compexity
of the cases. People may be in too much pain, or too much of a rush,
etc, to pause and carefully research if the WRVS can help them with a
'car' or visit the CAB for info, or whatever.

There's not a lot can be done about that.

Actually, there is a lot, even though we can't do everything. That is why
we do have ambulances, paramedics, therapists, almoners, etc, and are able
to "think" of treating people with consideration and care in ways that
extend beyond just throwing medication at them. Indeed, service managers,
etc, are *supposed* to consider such issues. Also why the WRVS, CAB, etc,
exist. The point being that it can help patients, and may reduce costs or
improve efficiency in other areas of treatment.

If people are concerned, they need to learn about the details so their
ideas fit the reality. Whining resentfully about "the taxpayer" having to
cover one aspect pulled out in isolation without actually looking in detail
at the facts is simply daft time-wasting... erm I think [TM]. :-)

Slainte,

Jim

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Circumventing Patientline
 

Norman Wells wrote:
Bill Wright wrote:

Of course they do. But anyone who couldn't afford to use the shop
would be given unilitarian basics. It would be illegal to deprive a
prisoner of the basics of hygiene.

Do they get a manicure set, nail clippers, emery boards, shower caps,
cotton wool buds, make-up remover and nasal hair extractors then?

If they had a particular problem with, say ear wax, nasal hair, toe
nails, etc, they'd see the nurse.

I don't know what happens about make-up.

Bill

Circumventing Patientline
 

In article , says...

Norman Wells wrote:

As regard the provision of TVs, I think the bearing on medical outcomes
is too tenuous to merit serious consideration for free provision. What
is it with mean and miserable patients who resent paying just the price
of a pint or two for TV when they're receiving all their other
facilities, including food, drink and endless pretty nurses, entirely
free of charge?

The problem with Patientline (et al) is that the charges are too high
and the tellys are crap.



But what charges are too high?

Patientline did at least publish its rip-off prices but I've just looked
at the Hospedia site

http://www.hospedia.co.uk/

and, apart from the mention of FREE calls to Customer Services for
patients (and 0845 numbers for everybody else) I couldn't find a single
mention of charges for the use of anything ...

I suppose it's the same old story: if you have to ask the price, you
can't afford it ...

--

Terry

Circumventing Patientline
 

Terry Casey wrote:

and, apart from the mention of FREE calls to Customer Services for
patients (and 0845 numbers for everybody else) I couldn't find a single
mention of charges for the use of anything ...

I suppose it's the same old story: if you have to ask the price, you
can't afford it ...

I took note today and not a single person was using it in the ward.
Several were using their own laptops and tellys though.

Bill

Circumventing Patientline
 

"Bill Wright" wrote in message
...
tim.... wrote:
"Bill Wright" wrote in message
...
tim.... wrote:

not when you've got to get there at 7am as a "day in-patient", there
isn't
Most places you can use the patient transport service.

Only if you know about it.

You really do have to be prepared to help yourself in these matters.

But there's a big difference between not knowing where to look and not
knowing that you can look.

I was in the latter camp

tim

Circumventing Patientline
 

Terry Casey wrote:


Patientline did at least publish its rip-off prices but I've just looked
at the Hospedia site

http://www.hospedia.co.uk/

and, apart from the mention of FREE calls to Customer Services for
patients (and 0845 numbers for everybody else) I couldn't find a single
mention of charges for the use of anything ...


I suspect that is because they come to individual arrangements with each
hospital, and they will, for example, differ on what is provided free.
It is fairly common not to publish B2B price lists and even more common
not to actually charge the full list price, so, even at the the
wholesale level, the rates may differ from contract to contract.