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Nighmare day
Just had a really annoying day today & thought I'd vent on here to see if
others have the same problem. Had a job for these 2 sisters - both about 60 - both single and cat mad.......you get the picture. Existing aerial hanging via string in loft, producing an average signal of about 32dBuV at the main TV location. Lots of pixelation. Quoted previously & today was installation. Had to install aerial outside, run 4 points internally with sockets / patch leads and fit amplifier in loft. Nothing too strenuous. Anyway, the 2 sisters had been really nice to me all day long, made me coffee and even asked me to play their piano when I let slip I played in a rock band for several years (keyboards naturally!). I'd almost finished (system all up and running - just a few bits left to tidy)......then I hear one of them calling me & she sounded quite distressed. I wander in to the main TV room and find out what's up. She says "The pictures nowhere near as good as it was before"................ I have a quick scan of what she's doing, and she's watching Freeview through a Sharp PVR. She says "The pictures really bad. It was perfect before"......... I try to glean some information from her, and she is claiming the Freeview picture through the Sharp PVR is nowhere near as good as it used to be with the old aerial (in loft with string 32dBuV....) She claims not to have touched anything, not played with any settings on TV or Sharp PVR etc......but is adamant that the Freeview picture now is more "blocky" than with the old aerial. I ask if she's talking about different channels but she says resolutely "no BBC1 now is much worse than it was with the old aerial, on Freeview, with the Sharp PVR". The picture looks fine to me, but I wonder if she's managed to change one of the settings.......... but after checking, the box is outputting RGB, and is connected properly to the RGB on the TV (Samsung LCD). All the Sammy settings are good too. No problems anywhere........... Everything is good, and I can see the picture on the Samsung is exactly what I'd expect given her setup. She is however insisting something is wrong with the signal, and it must have been "stronger" before. I then explain to her how it really doesn't work like that on Freeview, but she's not having any of it. She's sitting about 3 ft away from the 36inch screen now staring at it, pressing the remotes wildly, going slightly red in the face, and saying "the signals nowhere near as good".........I suggest she moves back from the screen a bit to the sofa (normal viewing location) but she ignores me and carries on muttering to herself about the picture being bad. I'm starting to get a bit concerned about her now, and although part of me is tempted to pack the van up sharpish & screech away in a cloud of tyre smoke, I decide that I want to try and put her mind at ease and explain things properly. but she doesn't listen.............and she starts firing out solutions such as "can you put in a more powerful amplifier to make the picture better", and "Crystal Palace must be the wrong transmitter, because it's an awful long way away", and "I know I'll retune it that will help" ..........then "no no no it's nothing like it was before - the picture is much worse". I know what the signal levels are here already, but regardless I go off to get the analyser and run her through each mux trying to explain how it works, and showing her all the signals etc but she's not listening. She's nodding and saying things like "ahh" and "ohh" but then when I'm finished she keeps on pressing the buttons on the Sharp PVR and flicking through the channels occasionally saying "ahh yes that looks better", but then seconds later "oh no its much worse". I'm getting a bit frustrated at this point because I've explained it all to her (bitrates on different channels included etc) but she's not understood..She then comes out and tells me that the picture quality WOULD be better if I increased the signal, because the box has a "frequency wavelength modulator" which shows the signal. I find out that she means the signal level bar in the box settings, but I explain this away pretty sharpish, I decide to let her have a play around which I go and finish off a few bits. She's still there when I am done - tuning away and muttering to herself. To cut a long story short, I stayed for about another 20 minutes chatting and explaining things in various different ways, but just could not get through to her at all. There really was nothing wrong with the picture, picture settings on the PVR or TV, leads, signal or anything else. I need to go back there early next week to fit some trunking that I didn't have on board (2 awkward runs she didn't want chased) and I'm really not looking forward to her voicing her disappointment with the picture quality, when I know the job was done really well. I imagine most firms would just get in and out and ignore her completely, but she's local and I want her to be understand she's had a good job done, and the perceived problem is just down to her setup. The Samsung she's got isn't great with an SD signal, but I know if I start down that road she'll tell me how much she paid for it & how it was fine before etc. I just want to put this one to bed, but at the same time make sure she's not unhappy with the work I've done etc. Any suggestions, or what would you do in this situation? I don;t think she's ever going to accept my arguments because she "knows" it was much better before................... I then had another one to do afterwards.........which was a piece of cake! Log periodic, short mast, wall bracket, small run of WF100, tune in a Freeview box and job done. What a relief it wasn't a big one! |
Nighmare day
"Carpy" wrote in message ... Just had a really annoying day today & thought I'd vent on here to see if others have the same problem. There are two explanations for this. I'll deal with the rare one first. (1) It's a set up. They seem nice as pie, but express disappointment right at the end of the job with the picture as a justification for witholding payment. Very nasty and can catch you out. (2) They haven't looked properly at the TV picture for years. Suddenly they are in a consumer situation, so they look at the telly critically. It could be that their eyesight is worsening or it could be purely perceptual, but to them the picture doesn't seem as good as they remember it. This is quite genuine. The classic example was the lady who went slightly berserk because I'd 'put a line across the picture'. The line was a finger-wide area about a foot long where the dust had been wiped off. It was there when I arrived: I noticed it, but it's rude to point out dust. Then there was the one who complained to the council that since I'd been there was a yellow line across the bottom of the picture. It turned out to be the reflection of the gold rail on the furniture opposite. But the case you have, where they perceive that the picture is simply 'not as good' in some indefinable way, is easily solved. Just give them some flannel but be sure to seem to take it seriously and say that you'll have another look at it in a few days. Once they've forgotten about your visit and sat down to watch Corrie for a few nights the problem will go. Believe me, this is what will happen. It never fails. In fact, your best bet is to not mention it when you go back, because if you do they'll be embarrassed, and a few will concoct something ("It goes off for a few seconds after ten pm") to cover their embarrassment. I had this problem so many times Carpy. A classic from the black and white era: "Since you fitted the aerial I've noticed that the picture is made of lines." When I went round the gent had a magifying glass in his hand. He was a schoolteacher. And from recently, many many times: "There's a black area at the top and bottom." "That's because it's a widescreen programme and your telly isn't widescreen." "Nonsense! It's never been like that before." And do you remember that wierd opening credit sequence from Neighbours a few years ago? The one that looked like someone had hung a net curtain in front of the camera? That caused a complaint: "Since they did the new aerial system I get a blurred picture every day, just as Neighbours starts." Not applicable to the case you mention, but I've had a few over the years who generate spurious complaints because they are lonely. These were a real problem in the days of free service call rentals. You just have to gently explain that the next visit will be chargeable ("Just the petrol luv."). But I always say, "But if I'm passing I'll call in and see how things are. After all, you make a good cuppa." And daft as it sounds, I have occasionally done just that. In the DER days there was one lady who used to call us out to a non-existent TV fault when she needed someone to change a lightbulb or whatever. Thing was, there was always a glass of Harvey's Bristol Cream waiting, and she'd give us a quid, so it was OK really. Bill |
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I
Any suggestions, or what would you do in this situation? I don;t think she's ever going to accept my arguments because she "knows" it was much better before................... I then had another one to do afterwards.........which was a piece of cake! Log periodic, short mast, wall bracket, small run of WF100, tune in a Freeview box and job done. What a relief it wasn't a big one! Perhaps she fancies a bit of young and wants you back;-).... -- Tony Sayer |
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And do you remember that wierd opening credit sequence from Neighbours a few years ago? The one that looked like someone had hung a net curtain in front of the camera? That caused a complaint: "Since they did the new aerial system I get a blurred picture every day, just as Neighbours starts." That was longer ago than you think, at least 20 years. I remember it as being on the closing credits though. A sort of Moiré pattern. The credits were shown over a shot taken through a screen door or similar. It looked bloody awfull. -- Graham. %Profound_observation% |
Nighmare day
Bill Wright wrote:
"Carpy" wrote in message ... Just had a really annoying day today & thought I'd vent on here to see if others have the same problem. There are two explanations for this. I'll deal with the rare one first. (1) It's a set up. They seem nice as pie, but express disappointment right at the end of the job with the picture as a justification for witholding payment. Very nasty and can catch you out. (2) They haven't looked properly at the TV picture for years. Suddenly they are in a consumer situation, so they look at the telly critically. It could be that their eyesight is worsening or it could be purely perceptual, but to them the picture doesn't seem as good as they remember it. This is quite genuine. The classic example was the lady who went slightly berserk because I'd 'put a line across the picture'. The line was a finger-wide area about a foot long where the dust had been wiped off. It was there when I arrived: I noticed it, but it's rude to point out dust. Then there was the one who complained to the council that since I'd been there was a yellow line across the bottom of the picture. It turned out to be the reflection of the gold rail on the furniture opposite. But the case you have, where they perceive that the picture is simply 'not as good' in some indefinable way, is easily solved. Just give them some flannel but be sure to seem to take it seriously and say that you'll have another look at it in a few days. Once they've forgotten about your visit and sat down to watch Corrie for a few nights the problem will go. Believe me, this is what will happen. It never fails. In fact, your best bet is to not mention it when you go back, because if you do they'll be embarrassed, and a few will concoct something ("It goes off for a few seconds after ten pm") to cover their embarrassment. I had this problem so many times Carpy. A classic from the black and white era: "Since you fitted the aerial I've noticed that the picture is made of lines." When I went round the gent had a magifying glass in his hand. He was a schoolteacher. And from recently, many many times: "There's a black area at the top and bottom." "That's because it's a widescreen programme and your telly isn't widescreen." "Nonsense! It's never been like that before." And do you remember that wierd opening credit sequence from Neighbours a few years ago? The one that looked like someone had hung a net curtain in front of the camera? That caused a complaint: "Since they did the new aerial system I get a blurred picture every day, just as Neighbours starts." Not applicable to the case you mention, but I've had a few over the years who generate spurious complaints because they are lonely. These were a real problem in the days of free service call rentals. You just have to gently explain that the next visit will be chargeable ("Just the petrol luv."). But I always say, "But if I'm passing I'll call in and see how things are. After all, you make a good cuppa." And daft as it sounds, I have occasionally done just that. In the DER days there was one lady who used to call us out to a non-existent TV fault when she needed someone to change a lightbulb or whatever. Thing was, there was always a glass of Harvey's Bristol Cream waiting, and she'd give us a quid, so it was OK really. Bill You know it's a nightmare doing stuff for Joe Public. I have decided to stop dealing with end users and support Businesses instead. I am a Computer nerd, and set up VOIP and Networky stuff for people, and you never get this sort of rubbish from Companies. People just don't understand you are doing a good job for them. Rob. |
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"Bill Wright" wrote in message ... (2) They haven't looked properly at the TV picture for years. Suddenly they are in a consumer situation, so they look at the telly critically. It could be that their eyesight is worsening or it could be purely perceptual, but to them the picture doesn't seem as good as they remember it. Should have gone to specsavers? |
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How about trying an attenuator in the line, to show what the
old signal was like. You never know, there may be summat wrong with the kit, or they might just prefer it ...... |
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"tony sayer" wrote in message ... Perhaps she fancies a bit of young and wants you back;-).... This scenario is by no means unheard of. I will draw a veil around further disclosures. Bill |
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"Graham." wrote in message ... And do you remember that wierd opening credit sequence from Neighbours a few years ago? The one that looked like someone had hung a net curtain in front of the camera? That caused a complaint: "Since they did the new aerial system I get a blurred picture every day, just as Neighbours starts." That was longer ago than you think, at least 20 years. I remember it as being on the closing credits though. A sort of Moiré pattern. The credits were shown over a shot taken through a screen door or similar. It looked bloody awfull. Good grief! Twenty years! Seems like yesterday. That'll be right though, when I think about it. Bill |
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"Robert Wilson" wrote in message et... You know it's a nightmare doing stuff for Joe Public. I have decided to stop dealing with end users and support Businesses instead. I am a Computer nerd, and set up VOIP and Networky stuff for people, and you never get this sort of rubbish from Companies. People just don't understand you are doing a good job for them. To be honest, I find the vast majority of customers to be sensible and generally OK. One secret of the job is to develop the ability to smell out the ones who are going to be trouble at an early stage. At that point have the courage to walk away. I do very little domestic work these days (apart from covering for Paul during his paternity leave) because I reckon that a £150 job generates the same amount of hassle as a £1,500 job. However, I've really enjoyed stepping into Paul's shoes this last few weeks. Working in places where there are carpets and drinkable tea has been nice. Bill |
Nighmare day
you wanna be a garbageman..............
"Carpy" wrote in message ... Just had a really annoying day today & thought I'd vent on here to see if others have the same problem. Had a job for these 2 sisters - both about 60 - both single and cat mad.......you get the picture. Existing aerial hanging via string in loft, producing an average signal of about 32dBuV at the main TV location. Lots of pixelation. Quoted previously & today was installation. Had to install aerial outside, run 4 points internally with sockets / patch leads and fit amplifier in loft. Nothing too strenuous. Anyway, the 2 sisters had been really nice to me all day long, made me coffee and even asked me to play their piano when I let slip I played in a rock band for several years (keyboards naturally!). I'd almost finished (system all up and running - just a few bits left to tidy)......then I hear one of them calling me & she sounded quite distressed. I wander in to the main TV room and find out what's up. She says "The pictures nowhere near as good as it was before"................ I have a quick scan of what she's doing, and she's watching Freeview through a Sharp PVR. She says "The pictures really bad. It was perfect before"......... I try to glean some information from her, and she is claiming the Freeview picture through the Sharp PVR is nowhere near as good as it used to be with the old aerial (in loft with string 32dBuV....) She claims not to have touched anything, not played with any settings on TV or Sharp PVR etc......but is adamant that the Freeview picture now is more "blocky" than with the old aerial. I ask if she's talking about different channels but she says resolutely "no BBC1 now is much worse than it was with the old aerial, on Freeview, with the Sharp PVR". The picture looks fine to me, but I wonder if she's managed to change one of the settings.......... but after checking, the box is outputting RGB, and is connected properly to the RGB on the TV (Samsung LCD). All the Sammy settings are good too. No problems anywhere........... Everything is good, and I can see the picture on the Samsung is exactly what I'd expect given her setup. She is however insisting something is wrong with the signal, and it must have been "stronger" before. I then explain to her how it really doesn't work like that on Freeview, but she's not having any of it. She's sitting about 3 ft away from the 36inch screen now staring at it, pressing the remotes wildly, going slightly red in the face, and saying "the signals nowhere near as good".........I suggest she moves back from the screen a bit to the sofa (normal viewing location) but she ignores me and carries on muttering to herself about the picture being bad. I'm starting to get a bit concerned about her now, and although part of me is tempted to pack the van up sharpish & screech away in a cloud of tyre smoke, I decide that I want to try and put her mind at ease and explain things properly. but she doesn't listen.............and she starts firing out solutions such as "can you put in a more powerful amplifier to make the picture better", and "Crystal Palace must be the wrong transmitter, because it's an awful long way away", and "I know I'll retune it that will help" .........then "no no no it's nothing like it was before - the picture is much worse". I know what the signal levels are here already, but regardless I go off to get the analyser and run her through each mux trying to explain how it works, and showing her all the signals etc but she's not listening. She's nodding and saying things like "ahh" and "ohh" but then when I'm finished she keeps on pressing the buttons on the Sharp PVR and flicking through the channels occasionally saying "ahh yes that looks better", but then seconds later "oh no its much worse". I'm getting a bit frustrated at this point because I've explained it all to her (bitrates on different channels included etc) but she's not understood..She then comes out and tells me that the picture quality WOULD be better if I increased the signal, because the box has a "frequency wavelength modulator" which shows the signal. I find out that she means the signal level bar in the box settings, but I explain this away pretty sharpish, I decide to let her have a play around which I go and finish off a few bits. She's still there when I am done - tuning away and muttering to herself. To cut a long story short, I stayed for about another 20 minutes chatting and explaining things in various different ways, but just could not get through to her at all. There really was nothing wrong with the picture, picture settings on the PVR or TV, leads, signal or anything else. I need to go back there early next week to fit some trunking that I didn't have on board (2 awkward runs she didn't want chased) and I'm really not looking forward to her voicing her disappointment with the picture quality, when I know the job was done really well. I imagine most firms would just get in and out and ignore her completely, but she's local and I want her to be understand she's had a good job done, and the perceived problem is just down to her setup. The Samsung she's got isn't great with an SD signal, but I know if I start down that road she'll tell me how much she paid for it & how it was fine before etc. I just want to put this one to bed, but at the same time make sure she's not unhappy with the work I've done etc. Any suggestions, or what would you do in this situation? I don;t think she's ever going to accept my arguments because she "knows" it was much better before................... I then had another one to do afterwards.........which was a piece of cake! Log periodic, short mast, wall bracket, small run of WF100, tune in a Freeview box and job done. What a relief it wasn't a big one! |
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Who remembers the days - probably twenty or more years ago - probably
before the 'already set-up' TV's arrived. How many people said they had a 'coloured' television? My next door neighbour called me round one day - they were watching Wimbledon - and the picture was bright green (we're talking retina burning here) and they thought it was fantastic. I beat a hasty retreat. Similarly today, how many people watch with far far too much contrast? -- Woody harrogate three at ntlworld dot com |
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You know it's a nightmare doing stuff for Joe Public. I have decided to
stop dealing with end users and support Businesses instead. I am a Computer nerd, and set up VOIP and Networky stuff for people, and you never get this sort of rubbish from Companies. People just don't understand you are doing a good job for them. Rob. Same here .. I spent too may years in the TV trade dealing with them and since we left that and have an industrial customer base .. exactly as you say. I sometimes reckon that Joe Pillock deserves some of the cowboys they get;!.... -- Tony Sayer |
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In article , Bill Wright
scribeth thus "tony sayer" wrote in message ... Perhaps she fancies a bit of young and wants you back;-).... This scenario is by no means unheard of. I will draw a veil around further disclosures. Bill What!, one of them was wearing a veil;?.... -- Tony Sayer |
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In article , Woody
scribeth thus Who remembers the days - probably twenty or more years ago - probably before the 'already set-up' TV's arrived. How many people said they had a 'coloured' television? My next door neighbour called me round one day - they were watching Wimbledon - and the picture was bright green (we're talking retina burning here) and they thought it was fantastic. I beat a hasty retreat. Similarly today, how many people watch with far far too much contrast? I'm coming to the conclusion that its those who have digital sets;)... -- Tony Sayer |
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"Woody" wrote in message ... Who remembers the days - probably twenty or more years ago - probably before the 'already set-up' TV's arrived. How many people said they had a 'coloured' television? My next door neighbour called me round one day - they were watching Wimbledon - and the picture was bright green (we're talking retina burning here) and they thought it was fantastic. I beat a hasty retreat. Similarly today, how many people watch with far far too much contrast? I spent about 20 years in the TV trade and I confess setting the contrast on an LCD display is quite a challenge for me. -- Graham. %Profound_observation% |
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In message , Graham.
writes "Woody" wrote in message ... Who remembers the days - probably twenty or more years ago - probably before the 'already set-up' TV's arrived. How many people said they had a 'coloured' television? My next door neighbour called me round one day - they were watching Wimbledon - and the picture was bright green (we're talking retina burning here) and they thought it was fantastic. I beat a hasty retreat. Similarly today, how many people watch with far far too much contrast? I spent about 20 years in the TV trade and I confess setting the contrast on an LCD display is quite a challenge for me. Indeed. We put a working Sony CRT set into mothballs [1] and replaced it with a Sony LCD set. After a couple of weeks of careful tweaking all that was capable of being tweaked, I eventually got a more-or-less-just-about-sort-of-acceptable picture. [1] So far, I have resisted my wife's demands to take it to the dump. No way, sez I! -- Ian |
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"Woody" wrote in message
... Who remembers the days - probably twenty or more years ago - probably before the 'already set-up' TV's arrived. How many people said they had a 'coloured' television? My next door neighbour called me round one day - they were watching Wimbledon - and the picture was bright green (we're talking retina burning here) and they thought it was fantastic. I beat a hasty retreat. Does anyone remember the 'colour tv screens' that were marketed when colour was just coming in? They were made of flexible plastic with blue at the top, green at the bottom merging together into a sort of orange in the middle. You cut it to size and then stuck it to a b/w TV screen to give an impression of colour. Which? actually tested them. I think they decided they weren't much use. -- Max Demian |
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You know it's a nightmare doing stuff for Joe Public. I have decided to
stop dealing with end users and support Businesses instead. I am a Computer nerd, and set up VOIP and Networky stuff for people, and you never get this sort of rubbish from Companies. +1 to that :-) I rarely do computer work for private individuals for exactly the same reasons. |
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On Sat, 15 Nov 2008 13:16:40 -0000, "Carpy"
wrote: I recently had to tell a huge building contractor that I refuse to work for him in future.... That was brave of you. |
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"Max Demian" wrote in message ... Does anyone remember the 'colour tv screens' that were marketed when colour was just coming in? They were made of flexible plastic with blue at the top, green at the bottom merging together into a sort of orange in the middle. You cut it to size and then stuck it to a b/w TV screen to give an impression of colour. Which? actually tested them. I think they decided they weren't much use. I remember them well. What a stupid idea they were. Bill |
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"Carpy" wrote in message ... Virtually all the public I deal with are quite polite / normal / hospitable etc and it's very rare to have problems when it comes to getting paid............Some commercial work however can be harder to get paid for. I recently had to tell a huge building contractor that I refuse to work for him in future after I had to chase him for months over a £700 payment. They take the **** like that. I always tell them I'll do the job 'but in view of your payment record we will need a 100% payment in advance of our works.' Chances are they go elsewhere and sting some other poor ****er. Worst thing is when we are nominated and made to sub to some buggers we've never heard of. Here's an extract from a recent email I sent: To be perfectly frank our concerns here are not so much about when we get paid as if we get paid. The situation is that xxxxxx are asking me to enter into an unsecured credit arrangement with a company about whom I know nothing. I have spoken to xxxxx and my gut reaction is that he is as straight as a die and that his company is most unlikely to go under. But of course I can’t really know that, and given the present economic climate, when it is forecast that many small businesses will go under in the next year (leaving unsecured debts), you can see my concern. For a very small firm like ours an unpaid debt of that size would be a disaster. Of course I could insure the debt or use a factor, but these both cost serious money, and I haven’t allowed for this in the quotation. So can I ask you: Bill |
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wrote in message ... On Sat, 15 Nov 2008 13:16:40 -0000, "Carpy" wrote: I recently had to tell a huge building contractor that I refuse to work for him in future.... That was brave of you. You have to do it. There's no point in working for firms that delay payment, and all time might go bust. Bill |
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"tony sayer" wrote in message ... What!, one of them was wearing a veil;?.... Didn't I tell you I am colour blind when it suits me? Bill |
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In article , Max Demian wrote:
Does anyone remember the 'colour tv screens' that were marketed when colour was just coming in? They were made of flexible plastic with blue at the top, green at the bottom merging together into a sort of orange in the middle. You cut it to size and then stuck it to a b/w TV screen to give an impression of colour. Which? actually tested them. I think they decided they weren't much use. I never saw one, but wondered how on earth they could live up to what the adverts seemed to claim. However I remember reading a description that made it all clear. It said that as long as the scene depicted had sky at the top, grass at the bottom, and something in the middle that wouldn't defy reason by being depicted in orange, then it could be said to be enhanced by the use of what really amounted to no more than a graduated coloured filter, but in all other instances it was pretty much pointless. Rod. -- Virtual Access V6.3 free usenet/email software from http://sourceforge.net/projects/virtual-access/ |
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"Roderick Stewart" wrote in message .myzen.co.uk... In article , Max Demian wrote: Does anyone remember the 'colour tv screens' that were marketed when colour was just coming in? They were made of flexible plastic with blue at the top, green at the bottom merging together into a sort of orange in the middle. You cut it to size and then stuck it to a b/w TV screen to give an impression of colour. Which? actually tested them. I think they decided they weren't much use. I never saw one, but wondered how on earth they could live up to what the adverts seemed to claim. However I remember reading a description that made it all clear. It said that as long as the scene depicted had sky at the top, grass at the bottom, and something in the middle that wouldn't defy reason by being depicted in orange, then it could be said to be enhanced by the use of what really amounted to no more than a graduated coloured filter, but in all other instances it was pretty much pointless. We had a customer who was a racing fan. He said that on rare moments the blue and green coincided quite well with the sky and grass, and the result was 'wonderful'. Bill |
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In article , Bill Wright
scribeth thus wrote in message .. . On Sat, 15 Nov 2008 13:16:40 -0000, "Carpy" wrote: I recently had to tell a huge building contractor that I refuse to work for him in future.... That was brave of you. You have to do it. There's no point in working for firms that delay payment, and all time might go bust. Bill The risk is now going pop. Even in places like Cambridge here which thought itself immune from falling prices there are sites where work has just stopped... Serious doo-dah;(... -- Tony Sayer |
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In article , Carpy
writes Any suggestions, or what would you do in this situation? I don;t think she's ever going to accept my arguments because she "knows" it was much better before................... Just a thought. She wasn't watching the analogue service before you did the new install and switched her over to digital while setting up? -- (\__/) (='.'=) Bunny says Windows 7 is Vi$ta reloaded. (")_(") |
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"PT" wrote in message m... In article , says... In article , Carpy writes Any suggestions, or what would you do in this situation? I don;t think she's ever going to accept my arguments because she "knows" it was much better before................... Just a thought. She wasn't watching the analogue service before you did the new install and switched her over to digital while setting up? If they have a PVR, can't you compare a pre-upgrade picture with the current picture and find out what the difference is supposed to be? What the FEC are you talking about. (That's a pun not an insult) -- Graham. %Profound_observation% |
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wrote in message ... On Sat, 15 Nov 2008 13:16:40 -0000, "Carpy" wrote: I recently had to tell a huge building contractor that I refuse to work for him in future.... That was brave of you. Not really. I'm not particularly fond of chasing / hounding people repeatedly just to get paid what I'm owed. He tried lots of delaying tactics, including sending cheques that had the wrong year on them and so couldn't be paid in because they had expired, and in the end I got so annoyed with the situation I was forced to use some underhand tactics to eventually get a payment that was £40 short. |
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In message , Carpy
writes Any suggestions, or what would you do in this situation? I don;t think she's ever going to accept my arguments because she "knows" it was much better before................... Damn shame you don't have a vertical hold pot to tweak, you could set the pic rolling and ask her to choose the best one.... -- Clint Sharp |
Nighmare day
On 16 Nov, 10:36, PT wrote:
In article , says... In article , Carpy writes Any suggestions, or what would you do in this situation? I don;t think she's ever going to accept my arguments because she "knows" it was much better before................... Just a thought. *She wasn't watching the analogue service before you did the new install and switched her over to digital while setting up? If they have a PVR, can't you compare a pre-upgrade picture with the current picture and find out what the difference is supposed to be? Maybe the previous picture had god-awful ringing which punched through her poor eysight? |
Nighmare day
...snip...
Now these ladies have an HD TV being fed an SD picture. I have noticed on my own (CRT) TV that stretching a 4:3 picture to 16:9 gives a poor picture which is "cleaned up" if I set the TV to 4:3. So, can you change the picture to show smaller, but proper SD resolution on their TV? If this clears it up then you can honestly, and having proved it, say that their TV is sadly very bad at "stretching" the picture. I think you also mentioned multiple outlets; can you move a CRT into the lounge and demonstrate a good SD picture, again proving it's the TV? Paul DS |
Nighmare day
Graham. wrote:
And do you remember that wierd opening credit sequence from Neighbours a few years ago? The one that looked like someone had hung a net curtain in front of the camera? That caused a complaint: "Since they did the new aerial system I get a blurred picture every day, just as Neighbours starts." That was longer ago than you think, at least 20 years. I remember it as being on the closing credits though. A sort of Moiré pattern. The credits were shown over a shot taken through a screen door or similar. It looked bloody awfull. All of this reminds me of a TV I repaired for a near neighbour over 45 years ago! It was an old Pye but the tube was in excellent condition and produced a superb picture when I'd finished. However, the owner wasn't happy and complained the picture was fuzzy. His wife seemed perfectly with the picture and, after a time trying to reason with him, in desperation I told him, quite bluntly, that the picture was perfect and there must be something wrong with his eyesight! Over a year later he spoke to one day and asked if I remembered telling him that there was something wrong with his sight. Then he told me that I had been right and that he'd been diagnosed with cataracts in both eyes! Terry |
Nighmare day
"Paul D.Smith" wrote in message ... ..snip... Now these ladies have an HD TV being fed an SD picture. I have noticed on my own (CRT) TV that stretching a 4:3 picture to 16:9 gives a poor picture which is "cleaned up" if I set the TV to 4:3. So, can you change the picture to show smaller, but proper SD resolution on their TV? If this clears it up then you can honestly, and having proved it, say that their TV is sadly very bad at "stretching" the picture. I think you also mentioned multiple outlets; can you move a CRT into the lounge and demonstrate a good SD picture, again proving it's the TV? A perfectly rational, logical and scientific solution. First you have to instil attributes into the end-user. -- Graham. %Profound_observation% |
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